SM triage. How Salesforce.com plans to use Radian6.
http://www.fastcompany.com/1798148/can-salesforce-326-million-radian6-show-an-rio
SM triage. How Salesforce.com plans to use Radian6.
http://www.fastcompany.com/1798148/can-salesforce-326-million-radian6-show-an-rio
Companies need to be mindful when leveraging social media. http://www.economist.com/blogs/gulliver/2011/11/qantas
Improve the value of SM to your firm. Become a “social organization”.
http://blogs.hbr.org/cs/2011/11/separate_social_media_from_mar.html
Social Media Customer Relationship Management…….so hot right now….have a read
Reese vs Kit Kat. Reese has much more useful and intutive content. http://www.kitkat.com vs http://www.hersheys.com/reeses.aspx
kenwei 1:44 am on November 18, 2011 Permalink | Log in to Reply
Very good article that leads us think what to do next after you open the “social media door”!