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Life and death of pagers

When I decide to write something about product life cycle, I began to ask myself: what kind of product has a short life cycle? Then it suddenly occurs to me that these little black pagers were once very popular when I was a child, but now they almost vanish from the mainstream market.

The introduction stage of pagers occurred in 1950s, and the earliest innovators are hospitals which use pagers as a means to sending messages to nurses. At that time, pagers are not available for the general public.

In 1980s, the pager industry enters the growth stage. During that period, there were 3.2 millions pager users all over the world, yet most of them are medical users. The pagers gained popularity mainly because of their portability and timeliness (when delivering messages.)

The early 1990s is considered as the maturity stage of pagers. By 1994, there are 64 million pager users all over the world, which is 20 times than ten years ago. On one hand, the competition in pager industry became intense. Main brands such as Motorolla and Apollo competed against each other to gain greater market shares. On the other hand, using pagers became a fashion. I can still recall how jealous I was when I heard the beep from my friends’ pagers.

In late 1990s, however, the advent of mobile phones totally ruined the pagers industry. When direct talk was available, people soon stopped using pagers. The decline stage did not stay long until pagers exit the mainstream market. However, one of the most famous company in pager industry, Motorolla, successfully established itself in the cell phone industry. I think it clearly shows how important it is to be innovative and reposition yourself.

It is a little bit sad that the tween generation probably never heard of pagers. But the beeper sound was all over here in the time when I grew up. It makes me feel so old….

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STP in Space Tourism

Space tourism might be one of the industries that target at smallest segments of consumers. Up to date, only 7 tourists all over the world have been to the space. Apparently, space tourism companies use a highly concentrated segmentation strategy. In my opinion, this concentrated strategy is reasonable since the segement consumers are very profitable and attractive despise the fact that there are not many of them.

Here are some of the segmentation variables for space travellers that I come up with.

Geographic segmentation: Mainly North America.

Demographic segmentation: Extremely high income, most male

Psychographic segmentation: risk-loving people (self image) with adventrous life style

Benefit segmentation: People who seek the benefit of exploring the nature and looking for thrills in their lives.

Although space tourism is traditionally characterized as high-end and not reachable for ordinary people, space trip providers now began to reposition themselves recently. Several year ago, it might take travellers millions of dollars to travel in space, but now some companies offer a low price of $100,000(still seems really expensive to me). I think the reason for repositioning is to gain more popularity and reach out to a wider base of customers.

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My Buyer’s Remorse—-MACBOOK AIR

3 years ago, when I got my Macbook air, I can’t describe how excited I was! It looks really cool, and the laptop is so thin that I can put it in the envelope. My expectations of the new laptop was extremely high, and I was really satsified since it is really eye-catching—-my friends kept telling me how they like my laptop.

When I started using Macbook Air, however, I encoutered lots of problems.First, it took me weeks to figure out how to type Chinese Characters in Mac. Then, I realized that there are imcompatibilities between Apple Operating System and Microsoft Office (such as PPT) . So I purchased iWork, the “Apple version of Office”, but the problem was still not thoroughly resolved.  It seems to me that Apple did not give clear instructions in terms of how to use their OS system.Since then I questioned why I bought the laptop, but I kept telling myself maybe it was just because I set the expectations too high. And I tried to reduce my buyer’s remorse by seeking information from my roommate at that time, who was a complete Mac-lover.

But my battle against laptop was not over yet. Eight months ago, my recharger fell apart. And I got shocked when I tried to recharge the Mac (First time in my life). Soon after I spent 100 bucks and bought a new recharger, my Apple system stopped working. Then I switched to Windows system using Bootcamp, until a month ago, the Windows system was down too. My laptop completely broke down!

Then I swore that I will never ever purchase a Mac in my life. And  I could not resist to tell my friends how bad my experience with Mac was. Oops, I probably spread negative word of mouth for your product, Apple!

(Too bad I can’t type these myself since my MAC broke down)

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