Feb
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My Buyer’s Remorse—-MACBOOK AIR
Posted by: beier0816 | February 2, 2011 | 2 Comments
3 years ago, when I got my Macbook air, I can’t describe how excited I was! It looks really cool, and the laptop is so thin that I can put it in the envelope. My expectations of the new laptop was extremely high, and I was really satsified since it is really eye-catching—-my friends kept telling me how they like my laptop.
When I started using Macbook Air, however, I encoutered lots of problems.First, it took me weeks to figure out how to type Chinese Characters in Mac. Then, I realized that there are imcompatibilities between Apple Operating System and Microsoft Office (such as PPT) . So I purchased iWork, the “Apple version of Office”, but the problem was still not thoroughly resolved. It seems to me that Apple did not give clear instructions in terms of how to use their OS system.Since then I questioned why I bought the laptop, but I kept telling myself maybe it was just because I set the expectations too high. And I tried to reduce my buyer’s remorse by seeking information from my roommate at that time, who was a complete Mac-lover.
But my battle against laptop was not over yet. Eight months ago, my recharger fell apart. And I got shocked when I tried to recharge the Mac (First time in my life). Soon after I spent 100 bucks and bought a new recharger, my Apple system stopped working. Then I switched to Windows system using Bootcamp, until a month ago, the Windows system was down too. My laptop completely broke down!
Then I swore that I will never ever purchase a Mac in my life. And I could not resist to tell my friends how bad my experience with Mac was. Oops, I probably spread negative word of mouth for your product, Apple!
(Too bad I can’t type these myself since my MAC broke down)
Comments
2 Comments so far
good good ! go read my new blog post regarding your coca-cola post !
Tough experience with the Mac Airbook, Haoran.
Your post purchase dissonance extended into a negative experience unfortunately.
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