Dear Customer, This e-mail is to notify you that there has been a Blackboard Collaborate Support Update.
Blackboard Collaborate – Web Conferencing Notification – Hosted US-SAS
Blackboard Collaborate Web Conferencing – Hosted US-SAS Service Maintenance Notification
SAS 6.0.4 Maintenance Update:
As previously announced, Blackboard Collaborate deployed a SAS 6.0.4 maintenance release on US-SAS during the scheduled maintenance window on February 20, 2014. Blackboard Collaborate Support identified issues with the SAS 6.0.4 release and will be releasing an update on Saturday, March 1, 2014.
US-SAS – Saturday, March 1, 2014 from 22:00 US Eastern (GMT -5) until Sunday, March 2, 2014 at 06:00 US Eastern (GMT-5).
Where can I get more information?
- View release notes, along with known issues and additional product notifications.
- Please refer to the US-SAS Hosted Web Conferencing Status Page for the most up to date status of our system.
- Please refer to knowledge base article 3072 for more information on the Blackboard Collaborate notification process.
Important note – Blackboard Collaborate has created a new KBA for Blackboard Collaborate – Web Conferencing Notification – Hosted CA-SAS. If you are hosted on CA-SAS we recommend you subscribe to KBA article 3194.
If you have any questions or concerns, please contact Blackboard Collaborate Technical Support through our support portal at http://ift.tt/1aluFxK.
To unsubscribe to these notifications: If you have an account on the Blackboard Collaborate support portal, login at: http://ift.tt/1aluFxK Then manage your subscriptions at: ‘My Support’ tab > ‘My Subscriptions’. If you do not have a login to our support portal, send a message to: bbcollabsupport-unsubscribe@blackboard.com with the subject title “Unsubscribe”. Please allow 1-2 business days to process.
