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The David Lam Library has just received two new books about Toyota’s human resources practices. Jeffrey Liker and Michael Hoseus’s Toyota Culture: the Heart and Soul of the Toyota Way examines how Toyota selects, develops, and motivates its people. Mike Rother’s Toyota Kata :Managing People for Improvement Adaptiveness, and Superior Results draws on on six years of research into Toyota’s employee-management routines of continuous improvement and adaptation.

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  • The British Overseas Airways Corporation : a history / Graham M. Simons.
  • Crisis communication in the digital age : manage or rampage / by Ayse Simin Kara.
  • Power and love : a theory and practice of social change / Adam Kahane ; drawings by Jeff Burnum.

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