To: Team Bead, ENGL 301 Professional Writing
From: Diane Keyes, ENGL 301 Student, DK
Date: December 18, 2019
Subject: Final Formal Report for Ettics Store
Dear Bead Writing Team Members,
Below is a copy of the final draft of the analytical report written for the Ettics store in Germany. The report focuses on analyzing customer challenges with the store’s unique package-free system.
The report includes:
- Front matter:
- Letter of transmittal,
- Title page,
- Table of contents,
- Introduction (overview of the research project).
- Findings from:
- Twelve customer surveys,
- Two customer interviews,
- Three staff interviews.
- Summary of findings and resulting recommendations.
- Two tables and one chart representing the data.
- Appendices listing the customer survey and staff interview questions.
Tomorrow a copy of this formal report will be sent to Jan-Frederik Ude, the Founder and CFO of the Ettics store for whom this report was written.
I wanted to express my gratitude to each of you who helped me in the editing process for this report. Your feedback throughout this term has been extremely valuable. I equally appreciate the time and care each of you put into supporting the development of my professional and technical writing skills. I have learned from each of you not only through reading your comments, but also through reading your work. So once again, thank you!
Encl. PDF copy of Formal Report: ENGL 301 – Diane Keyes – Formal Report Final PDF