Category Archives: Platform News

American Chemical Society (ACS) website: Some Problems

While searching and accessing journals and articles on the ACS site should not be a problem, other services (like registering for an account or setting up an alert) are not working due to maintenance.

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What is happening with EBSCOhost Databases?

Just a heads up. There are some title URLs and coverage problems with various EBSCOhost databases. Per our good friends at Serials Solutions… “We are having data inconsistency issues… and are working to obtain the correct dates and URLs for … Continue reading

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RefWorks & New ProQuest Sites: Problems!

There are problems with the direct exporting of citations to RefWorks from the new ProQuest platforms. Patrons are being directed to the US server, then on re-direct to Scholar’s Portal (our Canadian instance of RefWorks), an error message appears. The … Continue reading

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ProQuest New Platform Migration Underway

*UPDATE* Migration nearly complete. Some smaller Databases (like “Ceramic Abstracts“) have been absorbed by larger Databases. Those Resource pages will point to the pages for the larger site. Please contact us if you have questions. We are currently migrating ProQuest, … Continue reading

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Project Muse: Beta Site with eBooks Launched

Project Muse is doing two things in the new year: launching a new site and offering ebooks. A pre-view beta site has been launched here. The symbols on the left will clearly display the content that is currently available to … Continue reading

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NetLibrary has become EBSCOhost eBook Collection

The NetLibrary platform is no more, but all ebooks should have moved to the new EBSCOhost eBook Collection platform. Currently, all URLs and links are re-routing. So, access seems to be ok but the look will be new. Let us … Continue reading

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Web of Science: New Look! Problems to Watch

Web of Science has changed its look. It also has some new functionality that you can read about here. But it also has limits on the browsers that it supports. Please read the System Requirements. Firefox 4 and Internet Explorer … Continue reading

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Chrome Browser: Not Supported By EBSCOhost Databases

The Chrome browser from Google may be growing in popularity, but many vendors still only support the old standbys: Internet Explorer & Firefox (with some Safari). EBSCOHost databases, for example, do not support Chrome. You can read their thoughts here. … Continue reading

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Taylor & Francis / Informaworld: Migration Problems

*NEW UPDATE* EZproxy is working. All access problems should be solved now.* Many ejournals formerly on Informaworld are moving to a new Taylor & Francis platform. Unfortunately, there has been a glitch (well, two): 1) Some URLs are not working … Continue reading

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Internet Explorer 9: Problems with Some Library Resources

Microsoft pushing you to upgrading to Internet Explorer 9? Resist! Several of our Library e-Resources are not working with IE 9 (Web of Science, for example). This is commonly a problem with the latest version of browsers; the publishers/vendors/platforms just … Continue reading

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