Student Librarian – UBC AskAway [DEADLINE EXTENDED July 21]

UBC Library is seeking Student Librarians for the Winter 2017 term (September 2017 to April 2018) to provide virtual reference service via AskAway to students, faculty and staff at post-secondary institutions across BC and the Yukon. The AskAway reference position will give student librarians an opportunity to experience providing reference in a challenging environment using a virtual reference software platform.

AskAway is province-wide service, and is coordinated by the BC Electronic Library Network. The service is staffed by the 30 participating institutions; UBC contributes approximately 37 hours per week, 23 of which are staffed by UBC Student Librarians.

For more information about AskAway, please visit:

The salary for this position is $20.04/hr. plus 4% vacation pay.


  • Student Librarians will work 3-9 hours per week from September 2017 to April 2018
  • AskAway shifts are scheduled in three hour blocks on weekdays 6-9pm and week-ends 10am-7pm (there is a special need for hires for Sunday shifts). This position is for weekend AND weekday evening shifts.
  • Applicants must be available for 1 full day of AskAway software training and reference training week during the last week of August.

The Position

The Student Librarians will:

  • Provide virtual reference service to students, faculty and staff at 30 BC/Yukon post-secondary institutions.
  • Assist users with resources and services that are available at their home institutions.
  • Develop competencies in the areas of: analytical, critical and problem-solving skills; teamwork and collaboration in a virtual platform setting; research reference in a variety of disciplines, reflective practice and reference interviewing skills


Applicants must have completed at least one term in the MLIS and/or MAS program, and must be familiar with the UBC Library system and its online resources and services. Preference will be given to those with reference and/or teaching experience, ideally in an academic setting.  Preference also for one or more of the following:  a reference skills course(s), knowledge of Boolean search, and public services or support experienceExcellent written and oral communication skills, initiative, and ability to work independently are required.  Above average search skills and the ability to thrive in a demanding fast-paced setting are essentialReliability and flexibility in covering shifts are also crucial.

To Apply

Please email a cover letter in business letter format, resume (with 3 current references), your  Winter 2017 class schedule including other job commitments, and expected date of graduation   as one PDF or Word document and in one attachment to Patricia Foster:, by 11:59 pm PST on July 21, 2017 (no zipped files please).  Only short listed candidates will receive further correspondence

All Student Librarian positions are subject to budgetary approval.

Thank you for your application.

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