AskAway Student Librarian Positions for Winter 2018

UBC Library is seeking Student Librarians for the Winter 2018 term (Sept.2018-April 2019) to provide virtual reference service via AskAway to students, faculty and staff at post-secondary institutions across BC and the Yukon. The AskAway reference position will give student librarians an opportunity to experience providing reference in a challenging environment using a virtual reference software platform. . (**Note, if you’ve applied to the previously posted Summer 2018 you may also apply for this Winter 2018 posting. Please send in applications separately for each if that is the case)

AskAway is province-wide service, and is coordinated by the BC Electronic Library Network. The service is staffed by the 31 participating institutions; UBC contributes approximately 37 hours per week, 20 of which are staffed by UBC Student Librarians.

For more information about AskAway, please visit:

The salary for this position is $20.04/hr. plus 4% vacation pay.


  • Student Librarians will work 3-9 hours per week from September 2018 to mid-April 2019
  • AskAway shifts are scheduled in three hour blocks on weekdays 6-9pm and week-ends 10am-7pm. This position is for weekend AND weekday evening shifts.
  • Applicants must be available for 1 full day of AskAway software training and reference training week at the end of August.

The Position

The Student Librarians will:

  • Provide virtual reference service to students, faculty and staff at 31 BC/Yukon post-secondary institutions.
  • Assist users with resources and services that are available at their home institutions.
  • Develop competencies in the areas of: professional advising,; analytical, critical and problem-solving skills; teamwork and collaboration in a virtual platform setting; research reference in a variety of disciplines, reflective practice and reference interviewing skills


Applicants must have completed at least one term in the MLIS and/or MAS program, and must be familiar with the UBC Library system and its online resources and services. Preference will be given to those with Boolean search and research reference and/or teaching experience, ideally in an academic setting/public servicesExcellent written and oral communication skills, initiative, and ability to work independently are required.  Above average search skills and the ability to thrive in a demanding fast-paced setting are essential. Reliability and flexibility in covering shifts are also crucial.

To Apply

Please email a cover letter in business letter format, resume (with 3 current references), your tentative Winter 2018 class and schedule including other job commitments, and expected date of graduation as one PDF or Word document and in one attachment to Patricia Foster:, by 11:59 pm PST on Sunday March, 25, 2018 (no zipped files please).

Only short listed candidates will receive further correspondence

All Student Librarian positions are subject to budgetary approval.  Thank you for your application.


Leave a Reply