Business Blog – Kalin

The Sales Process

March 26th, 2011 · 1 Comment

I don’t think there will be someone never bought something. Sales Processes occur everyday in our daily life. Normally, people think that sales process are very easy! From the consumer side, we go to a store, select something, and pay money. From the sales side, help the customers select products and receive money from them. That is what we though in past days. Actually, sales process is way more than that!!!

The sales process contain five steps. First, prospecting and qualifying, then, pre-approach, thirdly, presentation and handling objections, closing, and follow-up.

When a new product comes out, a very good sales will first list some potential customers. Then, he or she will contact the customers to let them know this product is available and can come for viewing. Then, the customer come to the store, the sales can go and present this product to him or her and give some discription.  The fourth step is to try the best to convince consumer to buy it. Most people think that if the consumer buy it, the sales process ends. It’s not!!! There is a very important step which is follow-up!!! A great follow-up can keep better relationship with customers, and they will be easily become loyal customers which would generate high profit for the company and also the sales him or herself.

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