O’Reilly now uses your CWL to log in rather than your email address.

This will set up a new account on your first visit.

——-

Existing Users who temporarily wish to access their older (via UBC email) account, click here.

EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday,

October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please

report it to us via out Help Form.

Library Access ExtensionFor some Users who have installed Lean Library on their Safari 14 browser, there have been error messages asking them to upgrade their macOS. This is a known issue. A fix is expected in the next week or so, possibly with the release of the new OS “Big Sur”. Sorry for the inconvenience.

UPDATE – Problems resolved.

Taylor & Francis eBook site is having problems with some titles.

Some ebooks are producing a “ERROR 404 : Sorry, we can’t seem to find the page you’re looking for.”

We are working on the problem. Sorry for the inconvenience.

UPDATE: Now Working

The Highlight & Search feature in the Library’s Access Browser Extension (from Lean Library) will be down for this week (Oct. 5th – 9th), but should be back next week.

Don’t know about the Library’s Access Browser Extension? Please read here.

 

UPDATE – No problems reported.

FYI

The UBC Library Catalogue will be down for maintenance from 10:00pm PDT for 90 minutes.

Our Discovery Service, Summon, will continue working except for any links leading to the Catalogue.

Please report any problems via our Help Form.

All Issues Resolved. PLease report any further problems via our Help Form:

Electronic Resources Help

EBSCOhost databases & eBook site having problems:

EBSCO Customer Support has received reports of an issue with Multiple Products showing slow response or timeouts.”

Stay tuned for updates.

UPDATE : Access restored.

If you are still having problems, please contact us via our Help form:

Electronic Resources Help

Several Cambridge University Press (eBooks & eJournals) collections are down.

Links producing error messages. We are working on it.

Stay Tuned!

June 26, 5:00pm – 9:00pm

Due to scheduled maintenance

The following services may be down on Friday, June 26th, from 5:00pm – 9:00 pm PST:

  • Citation Linker (Full Text Online page)
  • eJournal Portal (“Journal Titles” tab on Library Homepage)
  • UlrichsWeb

As well, the “Alternatives” feature of the Library Access Browser Extension (Lean Library) may also be down.

Summon itself should not be affected, though any linking through the Citation Linker will be during that time.

 

UPDATE: As of June 24 morning, EBSCOhost databases seem to be back to normal.

EBSCOhost Databases were down earlier today

They appear to be back, but are very slow.

Stay tuned for any further updates.

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