February 21st, 2018 by park | Comments Off on New RefWorks and Google Docs not working together

UPDATE: RefWorks reports that this is fixed.
New RefWorks and Google Docs are not working together.
There is a system wide problem with New RefWorks not working with Google Docs. RefWorks is working on resolving this issue.
Instead of Google Docs, please use another word processor, such as MS Word.
We apologize for the inconvenience.
Posted in eResources Blog, Google Docs, New RefWorks, Platform News | Comments Off on New RefWorks and Google Docs not working together
December 1st, 2017 by park | Comments Off on Taylor & Francis Journals site down for maintenance
Taylor & Francis Online (Journals website) will be unavailable Friday, December 1, 2017 from 4:00 pm – 5:00 pm.
From Taylor and Francis: “This is due to a scheduled improvement to the platform infrastructure.
We apologize for any inconvenience this may cause, and our developers will be working as quickly as possible to deploy the release.”
Posted in Ejournals, eResources Blog, maintenance, Site Down, Taylor & Francis, Taylor & Francis Journals | Comments Off on Taylor & Francis Journals site down for maintenance
December 1st, 2017 by park | Comments Off on Taylor & Francis Journals site down for maintenance
Taylor & Francis Online (Journals website) will be unavailable Friday, December 1, 2017 from 4:00 pm – 5:00 pm.
From Taylor and Francis: “This is due to a scheduled improvement to the platform infrastructure.
We apologize for any inconvenience this may cause, and our developers will be working as quickly as possible to deploy the release.”
Posted in Ejournals, eResources Blog, maintenance, Site Down, Taylor & Francis, Taylor & Francis Journals | Comments Off on Taylor & Francis Journals site down for maintenance
October 20th, 2017 by park | Comments Off on MedicinesComplete – loss of access

UPDATE #2 : Access to Martindale: The Complete Drug Reference has been temporarily restored on a new site. Access on & off campus (via EZproxy).
UPDATE: Access to AHFS Drug Information has been temporarily restored on a new site. However, access is on campus, Library branch or via UBCSecure only.
UBC Library has lost access to AHFS Drug Information, Martindale: The Complete Drug Reference and Stockley’s Drug Interactions on MedicinesComplete. We are working on it.
Sorry for the inconvenience.
Posted in AHFS Drug Information, Databases, eResources Blog, Loss of access, Martindale Complete Drug Reference, MedcinesComplete, Off-Campus Access, Stockley's Drug Interationcs, Vendor Drops Access | Comments Off on MedicinesComplete – loss of access
July 28th, 2017 by park | Comments Off on Criterion-on-Demand down for maintenance
Criterion-on-Demand will be down for scheduled maintenance and upgrades from 10:00 pm PDT Friday, July 28th to 7:00 am PDT Monday, July 31st.
Posted in CoD, Criterion, Criterion-on-Demand, Databases, eResources Blog, maintenance, Site Down | Comments Off on Criterion-on-Demand down for maintenance
March 24th, 2017 by park | Comments Off on WenziBase (Erudition) databases – Down
UPDATE: Access has been restored to both databases!
WenziBase databases, 中国方志库 Erudition and Complete Siku (Erudition) 全四庫, are both down.
From WenziBase:
“We suffered an outage due to technical issues beyond our control that caused data loss, and we are trying to restore service as quickly as possible, but unfortunately it will likely take a few days. We will send another update when we have a better estimate on when the service will be restored. We apologize for this interruption.”
Stay tuned for updates.
Posted in Complete Siku, Database of Chinese Local Records, Databases, eResources Blog, Erudition, Fangzhi, Site Down, WenziBase, 中国方志库, 全四庫 | Comments Off on WenziBase (Erudition) databases – Down
March 14th, 2017 by park | Comments Off on Oxford Journals: Problems linking for some articles
Articles from some Oxford journals cannot be reached through Summon and the Citation Linker. Our vendor is working on restoring article level linking.
Work around:
If the “Full Text Online” link in Summon leads to the Citation Linker with “Browse Journal”, go back to the Summon results, click on “Preview” and then on the DOI, if present. This may link directly to the article.
Otherwise, when in the Citation Linker, click on “Browse Journal” and search for the article by title on the Oxford journal website.
Apologies for the inconvenience. Please continue to report problems via our Help Form.
Posted in 360 Link, Browse Journal, Citation Linker, Ejournals, Oxford journals, Platform News, summon | Comments Off on Oxford Journals: Problems linking for some articles
January 24th, 2017 by park | Comments Off on Taylor & Francis Online down for maintenance
Taylor & Francis Online will be down for maintenance Wednesday, January 25th from 3:00 pm to 7:00 pm PST.
From Taylor & Francis:
Dear Customer,
Taylor & Francis Online: database maintenance, Wednesday 25th January
I’m writing to let you know that Taylor & Francis Online will be unavailable from Wednesday 25th January (23:00 GMT) to Thursday 26th January (03:00 GMT). This is due to scheduled database maintenance by our platform partner, Atypon. We anticipate this maintenance will take four hours.
We apologize for any inconvenience this may cause you or your users.
Posted in eResources Blog, maintenance, Platform News, Site Down, Taylor & Francis | Comments Off on Taylor & Francis Online down for maintenance