Articles from some Oxford journals cannot be reached through Summon and the Citation Linker. Our vendor is working on restoring article level linking.

 

Work around:

If the “Full Text Online” link in Summon leads to the Citation Linker with “Browse Journal”, go back to the Summon results, click on “Preview” and then on the DOI, if present. This may link directly to the article.

Otherwise, when in the Citation Linker, click on “Browse Journal” and search for the article by title on the Oxford journal website.

Apologies for the inconvenience. Please continue to report problems via our Help Form.

constructionApologies for the longer than expected downtime of Summon,  the Citation Linker (UBC eLink) and the eJournal Portal over the weekend of October 29th & 30th.

These systems are maintained by a 3rd-party provider (ProQuest) on servers located off campus (meaning, in “the Cloud”). Initially, they expected the downtime to be two brief windows on Saturday. However, as several folks have noticed, the downtime extended into Sunday.

Per an email notice from ProQuest:

We would like to apologize and inform you that our maintenance work is taking longer than expected. We understand and regret the impact that this has on you and your library’s users.

We believe everything is working now. If you experienced an error message over the past weekend with searching or linking from the Library website, please clear the history (cache & cookies) from your browser and re-try.

If problems persist, contact us via our Help Form.

ArticleCurrently, there seems to be a problem linking at the ARTICLE level from Summon, PubMed, etc. to ScienceDirect. We are investigating.

If you don’t want to land at the JOURNAL level in ScienceDirect and then hunt for your article, you can go to ScienceDirect’s Advanced Search page and search for the article from there. Remember though, that as you are not coming from the Library you will not see our coverage dates ahead of time. It is possible you will find an article outside our access dates. If the article lacks a green box or a PDF icon, odds are we do not have access.

Sorry for the inconvenience.

Generally speaking, when presented with options for linking to an article, clicking  works pretty well.

However, there are a couple cases where –more often than not– this direct linking fails. Articles that are in “Supplements” or “Special Issues” are a problem as there seems to be no standardized way of citing those articles. Sometimes the citation says “Sup.” or “Suppl.” or just “S.” rather than “V.” for volume. As well, some aggregators (like the EBSCOhost or Gale databases) do not get supplements/special issues from the publishers. It’s not in their agreements. Also, page numbering can take on strange formats, like “S-7″ or “23-A”.

A good rule of thumb for these types of articles is, if the “Article” level linking fails, go in at the “Journal” level and then work your way to the right issue & article.

And as always, please report these problems via our Help Form. We pass on these problems and hopefully that will help the software developers work towards a solution.

The links from the Catalogue for Books 24X7 titles are broken. We are fixing. To get to a Books 24X7 title, please do try the following:

We hope to have this fixed early next week.

Sorry for the inconvenience.

EBSCO has taken over the H.W. Wilson databases. These are primarily Education, Humanities, Social Science, Fine Art, Architecture and Law focused Index & Abstract databases –some with Full Text. As a result, the following Resource pages now point to EBSCOhost sites rather than H.W. Wilson sites:

Education Full Text
http://resources.library.ubc.ca/91

Education Index Retrospective: 1929-1983
http://resources.library.ubc.ca/1119

Index to Legal Periodicals and Books
http://resources.library.ubc.ca/137

Index to Legal Periodicals Retrospective: 1908-1981
http://resources.library.ubc.ca/889

Library Literature & Information Science Full Text
http://resources.library.ubc.ca/659

Humanities & Social Sciences Index Retrospective: 1907-1984
http://resources.library.ubc.ca/979

Readers’ Guide Retrospective: 1890-1982
http://resources.library.ubc.ca/978

Art Index Retrospective
http://resources.library.ubc.ca/442

Art Full Text
http://resources.library.ubc.ca/113

Summon, the Citation Linker and the Catalogue will catch up to these changes over the next few days.

*All is well again. Please clear the cache & cookies from your browsers before attempting to return to any site that had an earlier error message*

Looks like there is a server problem on campus. This is affecting several things, including our ability to bring up the various pages that link to journals.

Please be patient as the IT folks work on this.

You already know that if you run into an access problem with a Library resource, you can use the blue “Access Problems?” button (when available) or just use the eResources Help Form to report the problem.

But to help paint a clearer picture of the problem, you can also cut & paste the URL from your browser when using the ejournal Portal (the ejournal A-Z list), Citation Linker (360 Link) or Summon. Any URL that begins http://gw2jh3xr2c.search.serialssolutions.com or  http://ubc.summon.serialssolutions.com is a Permanent URL (PURL).

By sending a PURL along, we can see the same screen you saw. Neat, huh?

You already know that if you run into an access problem with a Library resource, you can use the blue “Access Problems?” button (when available) or just use the eResources Help Form to report the problem.

But to help paint a clearer picture of the problem, you can also cut & paste the URL from your browser when using the ejournal Portal (the ejournal A-Z list), Citation Linker (360 Link) or Summon. Any URL that begins http://gw2jh3xr2c.search.serialssolutions.com or  http://ubc.summon.serialssolutions.com is a Permanent URL (PURL).

By sending a PURL along, we can see the same screen you saw. Neat, huh?

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