Webcast sponsored by the Irving K. Barber Learning Centre and hosted by alumni UBC.

For decades women have been fighting for workplace equality, and in many sectors, progress has been made. But in boardrooms and executive offices across the country, there remains a noticeable absence of women in senior leadership positions. What lies behind this gender imbalance? Is it due to deeply-ingrained biases by those making the appointments? Or are some women choosing to forgo leadership opportunities for career paths that offer greater flexibility?

Moderator

Gloria Macarenko – Host, Our Vancouver & Host, CBC Radio One’s The Story from Here

Panelists

Jennifer Berdahl – Montalbano Professor of Leadership Studies: Women and Diversity, UBC’s Sauder School of Business

Maninder Dhaliwal, MASc’02 – Vice-President, Pacific Autism Family Centre Foundation

Anne Giardini, LLB’84, QC – Director, Weyerhaeuser Company Limited

John Montalbano, BCom’88 – Chief Executive Officer, RBC Global Asset Management; Chair, UBC Board of Governors

Martha Piper, LLD’07, OC, OBC – Corporate Director; Past President and Vice-Chancellor, UBC


Sponsored by the Irving K. Barber Learning Centre, on Tuesday June 10th the inaugural Wesbrook Talks event at MBA House in Wesbrook Village took place. A partnership event between Wesbrook Village and alumni UBC, the first event of the three part series featured a panel discussion of three amazing award-winning alumni all named Barbara. The sold out event featured Business in Vancouver’s Influential Women in Business award-winners Barbara Brink, BA’63; Barbara Dunfield, BEd’80; and Barbara Kaminsky, BA’70, MSW’73, MSc’82, in a panel discussion with CBC’s Renee Filippone and host Shelina Esmail, BA’93. It was the first time the 3 award recipients have spoken together on a panel. The three Barbara’s talked about their influences, commitment to their community, and career paths in a moderated discussion and question and answer session.

Wesbrook Villagealumni UBC and Wesbrook Village at UBC (DiscoverWesbrook.com) presents the inaugural Wesbrook Talks event (first in a three-part series). It will featureBusiness in Vancouver’s Influential Women in Business award-winners Barbara Brink, BA’63; Barbara Dunfield, BEd’80; and Barbara Kaminsky, BA’70, MSW’73, MSc’82, in a panel discussion with CBC’s Renee Filippone. Come learn about their influences, commitment to their community, and career paths; followed by a Q&A and reception. Wesbrook Talks is a new and exciting series presented by Wesbrook Village and alumni UBC. It is designed to provide intimate opportunities to listen to and engage with prominent alumni in the community. The Irving K. Barber Learning Centre will be sponsoring the recording of this event for online viewing at a later date.

Event Details

Tuesday, June 10, 2014 6:00 – 8:30 pm Program begins at 6:00 pm with a reception to follow.

Light refreshments will be served.

MBA House
3385 Wesbrook Mall
UBC’s Vancouver campus
Vancouver, BC, V6T 1W5 – map Free parking is available in Wesbrook Village.

Moderator

Renee Filippone – Host, CBC News Vancouver Saturday and Sunday

Panelists

Barbara Brink, C.M., O.B.C., BA’63 – Vice President, Applied Strategies Ltd; Community Volunteer

Barbara Dunfield, BEd(Elem)’80 – Chief Financial Officer, Newport Exploration Ltd and Sennen Potash Corp.

Barbara Kaminsky, BA’70, MSW’73, MSc’82 – Chief Executive Officer, Canadian Cancer Society BC and Yukon

Cost

$10 per person

RSVP

Please RSVP online at http://www.gifttool.com/registrar/ShowEventDetails?ID=1420&EID=17594 before Friday, June 6, 2014.
Questions? Please contact Nicola Schuck at nicola.schuck@ubc.ca or 604-822-9519.

About Wesbrook Village

Wesbrook Village

Wesbrook Village is UBC’s newest gathering place. Wesbrook offers shops, services, a school, residences and a range of community services within a vibrant pedestrian-friendly setting, with easy access to Pacific Spirit Park, countless beaches and all the amenities of the UBC campus. Come visit us today – on Wesbrook Mall just south of 16th Avenue.

Panelist Biographies

Renee Filippone

FilipponeRenee Filippone joined the CBC team in 2005 and in addition to hosting duties, is the CBC reporter based south of the Fraser. From transportation, to education and the environment, she has her eye on issues that matter to people in the Valley. She is a born and raised west-coaster, growing up in Burnaby and with a Metis mother and an Italian-Scottish-English father, she considers herself a true reflection of Canadian diversity. Renee has a Degree in Communications from Simon Fraser University and a Diploma in Broadcast Journalist from BCIT. She has received a number of Jack Webster and RTNDA award nominations for her work at the CBC and has worked in both radio and television, on air and behind the scenes.

Barbara Brink, C.M., O.B.C., BA’63

Barbara BrinkFor twelve years Barbara Brink was a driving force behind the creation of British Columbia’s SCIENCE WORLD. As President of the Board of Governors and C.E.O. she spearheaded the campaign to obtain the Expo Centre, secure $12 million of public sector funding and oversaw the $19 million retrofit. SCIENCE WORLD opened in May 1989. The exhibits of its Outreach program now reach out across the province. In 1997 she returned as CEO during a major restructuring. With a new CEO in place she again chaired the Board for four years. She has been named a “Friend of SCIENCE WORLD”, an honour that she shares with Dr. Cecil H. Green, founder of Texas Instruments, Dr. Michael Smith, Nobel Prize winner, Hon. Stan Hagen, Haig Farris, John Pitts, and Dr. Ken Spencer.

She is Vice President of Applied Strategies Ltd., a management consulting firm. For several years she was a provincially appointed Public Governor of the Vancouver Stock Exchange. She serves on the Boards of the Legal Services Society and the Institute of Chartered Accountants British Columbia. She is Co Chair of the Business Laureates of British Columbia Gala Dinner and Induction Ceremonies Cabinet. She serves on the Board of Junior Achievement of B.C. She is also Vice Chair of the West Vancouver Police Board.

She is a past Chair of the Vancouver General Hospital and UBC Foundation. She is the immediate past chair and founding chair of the West Vancouver Community Centres Services Society which operates the new award winning Community and Aquatic Centres. The centres welcome over 1.1 M visitors a year. She was one of two BC appointees to the Western Canada Wait List panel. She served on the executive of the Provincial Capital Commission. She was a founder and Chair of Leadership Vancouver, a program to train and encourage the best of the community’s emerging new leaders. In 1999 she led the drive to establish 20 new programs across Canada. She was the first Canadian to serve on the Community Leadership Association, Board of Directors. She served as Vice Chair of the Laurier Institution, a think tank that studies the economic and socio impacts of immigration.

In 1997 she chaired a national conference: “Equity, Community Participation and Citizenship”. This conference on social justice for the 21st century was co-sponsored by the Canadian Conference of Christians and Jews, to mark their 50th anniversary, and by Simon Fraser University.

She was the 1995 and 1996 General campaign Chair, the United Way of the Lower Mainland. For many years she has been a volunteer trainer for the United Way Volunteer Leadership Development Program. In this capacity she has designed and presented over 150 courses on diversity, motivation, delegation, board/staff relations, strategic planning, governance, and fundraising.

Previous commitments to the community include serving as chair for the 1991 Capital Campaign for the B.C. Cancer Agency, serving as chair or co-chair for a series of fund raising World Affairs Dinners that featured Henry Kissinger, Jesse Jackson, Benazir Bhutto, Lee Iacocca and Honorary Chair for the dinner with Mikhail Gorbachev. She has served as a director of the B.C. Heart Foundation, the Greater Vancouver Salvation Army Board, the Opportunity Rehabilitation Workshop, the Lester B. Pearson College of the Pacific, and KCTS Public Television.

She is a Member of the Order of Canada and the Order of British Columbia; as a member of the Order of Canada she has presided at over 25 Citizenship Ceremonies. She was also a mentor for the 20 under 20 program sponsored by the Governor General.

She is a recipient of the YWCA Women of Distinction Award and the Simon Fraser University’s 1994 President’s Club Distinguished Leadership Award. In 1993, B.C. Business Magazine included her as one of the 12 most powerful women in British Columbia, the only volunteer included in the group. She has been honoured on the occasion of the University of B.C.’s 75th anniversary as one of the 75 graduates recognized for service to the community. In 2001, to mark British Columbia’s entry into Confederation, she was named, by the Vancouver Sun, as one of 130 people who have made a significant contribution to British Columbia. In 2014 she was given the Lifetime Achievement Award for Business in Vancouver’s Influential Women in Business.

Barbara Dunfield, BEd(Elem)’80

Barbara DunfieldCurrently the Chief Financial Officer for two public companies, Barbara is viewed as an industry leader and expert in the mining industry. With her business skills and leadership, she has successfully funded a number of companies, and worked all over the world with projects in North America, South Africa, Southeast Asia, Australia and South America.

Formerly an investment advisor with a large Canadian brokerage firm, Barbara has served as a Director, Secretary and/or CFO for a variety of organizations in the industry and previously acted as CFO and Director of Eastern Platinum, one of the top global platinum producers.

Barbara also established the Barbara Dunfield International Business Competition Team Sponsorship Fund, which supports students who want to compete in international business challenges. Barbara, a UBC and SFU alumna, is a 2014 recipient of Business in Vancouver’s Influential Women in Business Award.

Barbara Kaminsky, BA’70, MSW’73, MSc’82

Barbara KaminskyBarbara Kaminsky has made a significant contribution in cancer control both in the province and nationally over the eighteen years as Chief Executive Officer of the Canadian Cancer Society BC and Yukon.

She has been instrumental in changing the way government agencies, health care professionals and individuals view cancer and their role in preventing it. Her singular vision for cancer prevention has resulted in an increase in funding, more research and programs to help people reduce the risk of cancer and led to healthier communities.

Following the creation of a Canadian Cancer Society Chair in Cancer Primary Prevention, she secured a partnership with UBC to create a new Cancer Prevention Centre in Vancouver. Other partnerships with the BC Healthy Living Alliance, the Canadian Partnership Against Cancer and BC Healthy Families have kept cancer at the forefront of public health issues.

She is the past Chair of both the BC Healthy Living Alliance and of the Prevention Working Group for the Canadian Breast Cancer Foundation Vision 2020 initiative—The Future without Breast Cancer.

Barbara has authored several publications and co-authored a book, The Health Impact of Smoking & Obesity and what to do about it. In addition to certification as a health executive, Barbara has three degrees from the University of British Columbia—a BA in English, a Master of Social Work, and a Masters of Science in Health Services Planning and Administration. She is currently an adjunct Professor at UBC and is a 2014 recipient of Business in Vancouver’s Influential Women in Business Award.


Partners

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Webcast sponsored by Irving K. Barber Learning Centre. As an introduction to Conference Week, we will have a night of dance and song performances, highlighted by the giving of a Keynote speech. What does it mean to re-write the African story? We will end this night by inviting all to engage with AAI over the next 4 days.

Keynote Speaker: Njeri Rionge is passionate about growing businesses and igniting potential, and believes in Africa as the next economic frontier. With over 26 years of leadership and change-management experience, Rionge has worked throughout her career within companies and also as an external management consultant, scaling businesses for corporate and start up initiatives both in Kenya and internationally. Rionge uses her entrepreneurial skill set to ignite passion to deliver organizational development and deliver bottom line results, and has a track record that demonstrates effective leadership in high-growth start-ups and corporate turnaround scenarios.

Learn more about Njeri Rionge: http://www.njeri-rionge.com/

Book reviews

This article is from Business in Vancouver June 28-July 4, 2011; issue 1131 www.biv.com

Priceless: The Myth of Fair Value (And How to Take Advantage of It)

by William Poundstone

Hill & Wang (Farrar, Straus, Giroux), 2011

Poundstone’s book will interest consumers making basic buying decisions, along with managers, price consultants or marketers. Page after page is filled with interesting and often amusing experiments conducted over the years to assess how our perceived values affect price, how price decisions are made by consumers and how choices are made when influenced by a number of accompanying factors (peer pressure, gender).

Today, there is a symbiosis between psychologists and pricing consultants. Psychologists know you can get people to believe almost anything with a sleight of hand. Consider the average jar of peanut butter. How do we choose? Do we know that the producer has cleverly changed the product to appear the same as before, yet there is actually less of the product due to the indentation in the bottom of the jar? Studies show that the average consumer perceives the product to be the same, and a buying decision is made – even though the value is less than before.

Simon-Kucher & Partners (or SKP, a German-based company considered the “rocket scientist” of pricing) routinely employs “psychophysics,” an offshoot of psychology. To SKP, prices are the most pervasive of the hidden persuaders. The same psychological tricks apply whether you’re setting a price for text messages or toilet paper.

There is a chapter dedicated to Internet purchases and what influences them. Consumers are now armed with Internet “research,” so companies and businesses are finding they must adapt and challenge the buyer’s information (Consumer Reports is wrong, the Internet is wrong – gasp! – or the buyer’s math is wrong). Buyers beware, indeed!

The chocolate experiments conducted by Christopher Hsee and Jiao Zhang best illustrate, for me, one of the book’s key principles. Chinese university students had to choose between two options:

• recall and write down a failure in their lives while eating a large Dove chocolate;

• recall and write down a success in their lives while eating a small Dove chocolate.

Sixty-five per cent chose the bigger chocolate. Hsee and Zhang see their experiment as a “microcosm of life,” or a life lesson, if you will.

Money (or price) is the “bittersweet chocolate” of contemporary existence. We spend our lives searching for the lowest price or the highest salary, numbers by which to validate our happiness. You would be well-advised to take this book’s lessons to heart – and it wouldn’t hurt to take it shopping with you either!

Donna Kaye is an assistant trade buyer at UBC Bookstore.


Aerotropolis: The Way We’ll Live Next

By Greg Lindsay and John Kasarda

Viking Canada, 2011

As nations shift from port cultures to airport cultures, Aerotropolis re-imagines the cities of the future. Lindsay, a business journalist, brings his considerable skill to the task of highlighting Kasarda’s urban theories. This book looks at the impact of air transport, whether for goods or people, on urban planning. Using London and Los Angeles as examples, Lindsay and Kasarda show how a crowded airport can lead to a loss when cargo planes seek easy distribution of their wares. They are cheerleaders for Kasarda’s concept of urban design and tend to dismiss any critics – which makes their conclusions flawed, but no less fascinating or important.

Treena Chambers is the marketing technology co-ordinator at UBC Bookstore.


Comebacks at Work: Using Conversation to Master Confrontation

By Kathleen Kelley Reardon and Christopher T. Noblet

Harper, 2010

This book should be used with a degree of caution. Some of the comeback examples relate to situations of extreme confrontation or affront, when a strong response is needed. We’ve all had conversations that went wrong, with people we detest, but I could not see myself saying, “I’m going to count to two and you’d better be out of my face” – in the workplace or elsewhere.

However, there are times when strong words are needed, and this book helps readers build a vocabulary to respond to bullying, lower the emotional level of a conversation, soften a message and avoid being tongue-tied when confrontation occurs.

Reardon, a professor at University of Southern California’s Marshall School of Business, provides readers with a toolbox to help move conversations in positive ways and help practitioners avoid feeling regretful after a confrontation has occurred.

Chapter 5 (“Overcoming comeback brain freeze”) discusses why the brain freezes under attack and why appropriate and witty comebacks are hard for some of us to find. Fear of social rejection or exclusion may cause psychological and physical responses that temporarily shut down the brain.

Or an attack can come out of the blue so surprisingly that it renders the recipient speechless.The heart-pounding, brain-freeze habit can be broken by developing and practising a comeback repertoire.

Chapter 8 (“When conflict is inevitable”) discusses when to walk away – useful at work and outside the workplace. And not only when to walk – how to use body language to convey a response. One business attorney eyeballs opponents, but not by looking into their eyes. He glares at the bridge of their nose, giving the impression of staring and causing them to look down. This often moves the negotiation along faster than a verbal response.

I didn’t locate all the answers I looked for in this book, but I did find some. For the colleague who declaims in a meeting, “Can we form a planning team that’s actually effective in these situations?” it helps to be ready with, “Can you tell me more about what you just said?” rather than replying, “We DO have a good planning team.”

With a more Machiavellian attack such as, “I’m hearing negative comments from colleagues about the lack of communication on your project,” Reardon’s technique of agreeing with the attacker could lead to, “You’re right, we haven’t told the world about X yet, because we are working very hard on Y, and are concentrating on communicating it first.”

Sometimes Winston Churchill’s words are the best advice: “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.”

Jan Wallace is head of the David Lam Management Research Library at UBC’s Sauder School of Business.


Book reviews

This article from Business in Vancouver May 17-23, 2011; issue 1125 www.biv.com


Design Is How It Works: How the Smartest Companies Turn Products into Icons

By Jay Greene

Portfolio Penguin, 2010

I’ve been reading about design thinking for two or three years – it’s a current interest of business schools for revisualising teaching methods. This popular book by BusinessWeek reporter Greene profiles companies that have name-brand recognition for the average consumer – Bang & Olufsen, LEGO, REI, Porsche and others. It’s an interesting read with examples that can be applied to many business problems.

Design thinking entails more than designing an attractive shell for a product. It’s more about conceiving something new from the ground up. It requires participants to think broadly about problems, develop a deep understanding of the user experience and recognize the value of contributions from different areas of the enterprise.

A good example is LEGO’s rethink of its core construction-toy business, which nearly foundered when the company gave its designers free rein to innovate components and models for the LEGO City Line. Around 2000, LEGO designers went wild, creating futuristic and stylized toys that children disliked, while sending production costs through the roof. Designers surmised that, like Porsche owners, LEGO consumers would appreciate the stylized fire truck that looked like a moon buggy and had no room for hoses and reels. But they didn’t know seven-year-old boys.

LEGO forced its designers to talk to others throughout the company – marketing managers and manufacturing personnel. Products had to win votes from the group before they could go ahead. To ensure success, LEGO came up with a new formal design process, which the company calls the LEGO Innovation Model. Built into the model sequentially are group brainstorming, consumer research, prototyping, process and financial analysis and marketing strategy, which all help to ensure that innovation goes hand in hand with knowledge of the customer and careful analysis of relevant factors.

One of the problems I have with design thinking is the fluid nature of its definition, and the way in which proponents ascribe design thinking to vastly differing product and process examples. I get confused when Greene decries the use of market research techniques such as focus groups in favour of using designer intuition, then advocates market research in examples used throughout the book.

I’m not alone – on BusinessWeek’s website, readers weigh in with their confusion between design thinking, management thinking, process design, Six Sigma and systems thinking. However, the basic tenets of design thinking can only be beneficial to organizations trying to innovate successfully – to understand customer behaviour, form teams from a variety of disciplines, brainstorm, prototype and design innovation into the beginning, rather than the end, of the process. Seems like common-sense problem-solving to me.

Jan Wallace is head of the David Lam Management Research Library at UBC’s Sauder School of Business.


Billions of Entrepreneurs: How China and India are Reshaping Their Future and Yours

by Tarun Khanna

Harvard Business Review Press, 2011 (reissue)

Previously published in 2008, but re-issued in 2011 with a new preface, Khanna’s thesis remains strong – that China continues to be an entrepreneurial strength, complemented by India’s increasingly confident private sector, and that entrepreneurship in developing countries occurs in far more encompassing ways than in more developed nations. Entrepreneurship has truly gone global, with China and India leading the charge, each in its own way, in a process that the author feels ought to be celebrated. He chronicles “billions” of entrepreneurs in China and India seeking prosperity for themselves and for the benefit of their respective societies, but observes that so much more needs to be done, or done differently, in response to the nuances of the societies in question.

Khanna illuminates the differences between the two countries by posing questions such as, “Why can China build cities overnight (think Bird’s Nest for the Olympics) while Indians have trouble building roads?” and “Why are there so few world-class indigenous private companies from mainland China despite the creation of a juggernaut of an economy?” He observes that the different paths taken by the two countries have a profound implication. Together, they could have a stronger impact on each other and the world if they worked co-operatively instead of as inverted mirror images of each other.

Khanna also outlines the symbiotic business relationship of the two countries, always mindful of their different strengths and complementary abilities. He observes that entrepreneurs worldwide are recognizing that the strength of these two countries is not simply to sell to 1.3 billion Chinese and 1.1 billion Indians, but to 2.4 billion people.

He provides examples of the usual business-school entrepreneurs who started successful and profitable companies, but also includes “political” entrepreneurs who are figuring out ways to make good things happen with difficult constraints (China’s “Big Brother” approach to the Internet comes to mind) and “social” entrepreneurs, who apply creativity to solve problems rampant in both countries. Khanna cautions that the story of China and India requires the jettisoning of old-school thinking and images harboured by Westerners (who also come in for a bit of a scolding and are given a history review). He advises that an “open mind and a willingness to see new, productive imagery is needed” and asks for “respectful listening.”

Donna Kaye is an Assistant Trade Buyer at UBC Bookstore.


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