UPDATE – move went well with few problems reported!

Due to a migration to new servers by our third-party eResources Discovery provider, the eJournal Portal (our ejournal linking from the “Journal Titles” tab on the Library Homepage) and our Citation Linker (also known as UBC eLink – the page with a big blue button that links citations to full text) will be offline for 24 hours starting at 5:00 p.m. PST on Friday, February 8th.

Summon and the Catalogue will be partially affected. Only links that go directly to articles, journals, books, videos, etc. will work during this time.

Users can also use direct article links on Google Scholar during this time, but not UBC eLink.

Much more technical info HERE.

For additional assistance, please contact your nearest library branch, or report any problems via the Help Form.

Articles from some Oxford journals cannot be reached through Summon and the Citation Linker. Our vendor is working on restoring article level linking.

 

Work around:

If the “Full Text Online” link in Summon leads to the Citation Linker with “Browse Journal”, go back to the Summon results, click on “Preview” and then on the DOI, if present. This may link directly to the article.

Otherwise, when in the Citation Linker, click on “Browse Journal” and search for the article by title on the Oxford journal website.

Apologies for the inconvenience. Please continue to report problems via our Help Form.

You already know that if you run into an access problem with a Library resource, you can use the blue “Access Problems?” button (when available) or just use the eResources Help Form to report the problem.

But to help paint a clearer picture of the problem, you can also cut & paste the URL from your browser when using the ejournal Portal (the ejournal A-Z list), Citation Linker (360 Link) or Summon. Any URL that begins http://gw2jh3xr2c.search.serialssolutions.com or  http://ubc.summon.serialssolutions.com is a Permanent URL (PURL).

By sending a PURL along, we can see the same screen you saw. Neat, huh?

You already know that if you run into an access problem with a Library resource, you can use the blue “Access Problems?” button (when available) or just use the eResources Help Form to report the problem.

But to help paint a clearer picture of the problem, you can also cut & paste the URL from your browser when using the ejournal Portal (the ejournal A-Z list), Citation Linker (360 Link) or Summon. Any URL that begins http://gw2jh3xr2c.search.serialssolutions.com or  http://ubc.summon.serialssolutions.com is a Permanent URL (PURL).

By sending a PURL along, we can see the same screen you saw. Neat, huh?

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