Update: Access restored May 13th 8:30am PST
The vendor is continuing to monitor and address any remaining user experience issues in the coming days.   We will report further updates as they are released.

A variety of Kluwer Law resources (Kluwer Law journals, Kluwer Arbitration International, Kluwer Law International, various Tax Libraries, CCH, etc.) are down.  The Provider is working on a solution, but has no timeline for a fix.   Problem seems to be a malware attack on their platform. Some info here

The tools for the Joanna Briggs Institute (JBI) Evidence-Based Practice (EBP) site on Ovid are not currently working.

Per the Provider:

Unfortunately, due to ongoing network issues we are having at the Ovid end the JBI EBP tools are unavailable and the error message you see is appearing when people try to login to their personal accounts.

However there is a workaround, if the person ignores this message and clicks the “MyWorkspace” section of the blue navigation bar at the top of the Ovid screen they will be taken into their Personal Account information and their Searches/Alerts/Projects will be available to them.

Thank you for your continued patience while we are working to restore normal Ovid service.  Unfortunately, we do not have a specific timeline for when we expect service to be fully restored and we do apologize.

Please watch for updates.

 

UPDATE : Access Restored.

Access to all OVID resources is currently unavailable due to a system wide outage on the vendor site.  This impacts access to: Medline, Embase, LWW journals, Books@OVID, HAPI, EMB Reviews. They are working to restore access as quickly possible.

 

Update: We’re back online. Thanks for your patience.

Access to the Library’s Indexes & Databases is currently unavailable.
We are working to restore this as quickly as possible.

UBC Library has acquired access to Statista database for a month starting from February 14, 2019. Statista is a simple to use statistics portal that integrates statistics from thousands of sources, on topics related to business, media, public policy, health and others. Statistics can be exported in PPT, XLS, PDF, and PNG formats. Access includes: -Digital […]

UPDATE : Access off campus has been restored. Please clear your browser history (cache & cookies) if you were having access problems.

If problems persist, contact us via our Help Form.

PsychiatryOnline is down for off-campus access.

This site (with all its ebooks and other content – including DSM-5) can currently be accessed on campus only.

The issue is being worked on. Stay tuned!

The UBC Library DOES NOT subscribe to Harvard Business Review.

We have limited access through a subscription to EBSCOhost journal aggregator database “Business Source Complete.”

UPDATE : As an alternative to the “browse” method below, if you have followed a PURL into the EBSCOhost database, you can also re-do your search within the EBSCOhost Database to get to the PDF version of the HBR article.

What does this mean? It means that articles 1) cannot be Printed, 2) cannot be saved & 3) that permanent URLs (PURLs) will not work to give you the PDF. If you need to access an article from HBR, please browse for it by starting at the journal title level (it can be found using the eJournal Portal – the “Journal Titles” tab on the Library Homepage) and then going to the year, Volume, Issue and finally page for the article.

This is out of the Library’s hands as it is part of an agreement between Harvard & EBSCOhost.

ProQuest eBook sites and Database sites will be off-line on August 18th & August 19th for maintenance.

eBooks will be down from approximately 9:00 a.m. PDT till 2:00 p.m. PDT August 18th.

Other resources will be down from 7:00 p.m. august 18th till 8 hours later on August 19th.

Note: times may change without notice as this is all happening on the ProQuest side.

Some resources affected include:

  • eBook Central
  • ProQuest Databases
  • ProQuest Congressional
  • ProQuest Dialog
  • Chadwyck-Healey databases

UPDATE : Issue has been temporarily resolved. IF you had problems in the past, please clear history (cache & cookies) from your browser and try to set up a folder now. Contact us if problems persist via our Help Form.

Due to technical difficulties that EBSCOhost is aware of (and working on), patrons cannot create an EBSCOhost personal folder while off campus and using EZproxy. To create a folder, patrons must be on campus using a Library computer, UBCSecure Wireless or other computer with a recognized UBC IP address. You can tell if you are at a recognized IP because the UBC crest will appear on the left side of the screen (EZproxy, as mentioned, is the exception. The crest is there, but you cannot create a folder).

After you create a folder on campus, you can log into it when you access a UBC Library subscribed EBSCOhost database off campus via EZproxy.

We will update this post as EBSCOhost works on this problem.

New search linking from EBSCOhost to the UBC Catalogue for Journals

When searching in EBSCOhost Databases, you will now see a new link next to Journal / Article results that has a “rainbow” book case:

 

This link will search for the journal ISSN in the UBC Catalogue so that you can see what Print holdings (as well as Online) the Library has. This will be particularly helpful for articles with poor or no images (when we have the Print) or for locating Archives of a journal (Print or Online) that go back farther than the EBSCOhost full text holdings.

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