CB Insights was showing a “Your session has expired” error message when Users signed in via EZproxy.

I think that it is fixed now.

Please clear history, cache & cookies, if you had problems in the past and go through our Resource page to log into an existing account.

All Issues Resolved. PLease report any further problems via our Help Form:

Electronic Resources Help

EBSCOhost databases & eBook site having problems:

EBSCO Customer Support has received reports of an issue with Multiple Products showing slow response or timeouts.”

Stay tuned for updates.

UPDATE: As of June 24 morning, EBSCOhost databases seem to be back to normal.

EBSCOhost Databases were down earlier today

They appear to be back, but are very slow.

Stay tuned for any further updates.

Over the past two months, UBC Library has pumped up the volume of streaming and other online content. Here are some new additions: OntheBoards.TV (New!) is a portal for viewing full-length, high-quality films of performance works by contemporary artists in dance, theater, music and other forms.  Funded by UBC Okanagan. Audio Cine Films Digital Campus is […]

RESOLVED!

We have solved the problem with Passport. Please do the following:

1) clear all history (cache & cookies) from your browser (or if you know what you are doing, clear only the history/cookies related to Passport)

2) go to the Resource page & click on Connect to Resource and log into UBC’s EZproxy as usual.

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Passport GMID is leading from the CWL log-in screen to it’s own log-in page rather than into the resources.

We are looking into the problem.

Stay tuned.

UPDATE: Apply equivalent subjects” option has been set to default “off” . If you want to use this as part of a Advanced Search, tick the box when setting up the parameters of a search.

 

As of mid-August, 2019, there has been a change to EBSCOhost search results in databases. They have added “Apply equivalent subjects” to the Search Expanders (under Advanced Search) and set the default to “on” (box ticked).

What this means is that in EBSCOhost databases, if a search term or phrase matches to an equivalent concept within its subjects, that concept will be included in the search as well. For example, in ERIC a search for the phrase “conflict management” also automatically includes the phrase “conflict resolution” – unless the box for “Apply equivalent subjects” is un-ticked first.

However, the “subjects” are not consistent between databases. For example, the above “conflict management” search produces the same results in CINAHL with or without “Apply equivalent subjects” activated. It does not add “conflict resolution“. But a search in CINAHL for “medical device” does bring up different results depending if the “Apply equivalent subjects” box is ticked or not as it will add the subject “Equipment and Supplies” (ERIC returns the same number of results for “medical device” either way).

To add a further wrinkle, some databases will look for plurals & possessives of search terms -even when in a phrase- while others won’t. ERIC does this, CINAHL does not… and this can get very confusing if you start to nest truncation in searches or move between databases expecting that they all act the same way.

Look for the listing of subject headings or Thesaurus in your preferred database (if available) to see what it includes and read the following articles for more info:

Upcoming change to your EBSCOhost search results

Why do truncation (*) searches sometimes return fewer results?

How is relevance ranking determined in EBSCOhost?

UBC library has recently upgraded our Ebsco subscription from Business Source Complete to Business Source Ultimate database. Our upgraded subscription includes over 65% additional full-text content compared to Business Source Complete, including important market and industry reports key to UBC management students and researchers. Business Source Ultimate provides access to content in the areas of business and […]
UBC Library has a Trial for streaming video database: Academic Video Online. The trial will run until September 13, 2019 (we hope to extend it to the end of September). Please note that the database can be accessed ON CAMPUS only. With over 68,000 films, Academic Video Online is one of the most comprehensive streaming […]

STATUS UPDATE – TOOLS WORKING NOW

The tools for the Joanna Briggs Institute (JBI) Evidence-Based Practice (EBP) site on Ovid are not currently working.

Per the Provider:

Unfortunately, due to ongoing network issues we are having at the Ovid end the JBI EBP tools are unavailable and the error message you see is appearing when people try to login to their personal accounts.

However there is a workaround, if the person ignores this message and clicks the “MyWorkspace” section of the blue navigation bar at the top of the Ovid screen they will be taken into their Personal Account information and their Searches/Alerts/Projects will be available to them.

Thank you for your continued patience while we are working to restore normal Ovid service.  Unfortunately, we do not have a specific timeline for when we expect service to be fully restored and we do apologize.

Please watch for updates.

 

UPDATE : Access Restored.

Access to all OVID resources is currently unavailable due to a system wide outage on the vendor site.  This impacts access to: Medline, Embase, LWW journals, Books@OVID, HAPI, EMB Reviews. They are working to restore access as quickly possible.

 

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