O’Reilly for Higher Education (also known as Safari) ebooks will have accounts reset for those using the “new” authentication method.

What does this mean? Access will still be fine, it is just that any history from previous visits to the site might be lost. We apologize, but in the transition from the “old” to “new” authentication, many duplicate accounts were created.

Please report any problems encountered via our Help Form.

O’Reilly now uses your CWL to log in rather than your email address.

This will set up a new account on your first visit.

——-

Existing Users who temporarily wish to access their older (via UBC email) account, click here.

EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday,

October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please

report it to us via out Help Form.

UPDATE – No problems reported.

FYI

The UBC Library Catalogue will be down for maintenance from 10:00pm PDT for 90 minutes.

Our Discovery Service, Summon, will continue working except for any links leading to the Catalogue.

Please report any problems via our Help Form.

June 26, 5:00pm – 9:00pm

Due to scheduled maintenance

The following services may be down on Friday, June 26th, from 5:00pm – 9:00 pm PST:

  • Citation Linker (Full Text Online page)
  • eJournal Portal (“Journal Titles” tab on Library Homepage)
  • UlrichsWeb

As well, the “Alternatives” feature of the Library Access Browser Extension (Lean Library) may also be down.

Summon itself should not be affected, though any linking through the Citation Linker will be during that time.

 

Just a heads up that the Library’s eResources & Access Team will not be available over the Easter long weekend.

Do continue to report any problems via our Help Form, and we will look into them on April 14th when we return.

We have launched what we are calling OpenVersion in Summon.

These are open access versions of articles sourced through Unpaywall.

What does this mean? Unpaywall is a database of “freely available” versions of articles. Alumni, Community Users or anyone can click on the OpenVersion link when it appears and be taken to a version of the article without authenticating (no CWL or EZproxying needed). FAQs can be found here.

Note if citing the article that the Unpaywall version may differ from the final published version.

Hopefully, you are enjoying the movies from Audio Cine.

But if you have been getting a “400 Bad Request” error that says “cookie too large” and possible “nginx”, here is what you can do:

  1. make sure you have the latest Chrome browser installed
  2. clear ALL history (cache & cookies) from your Chrome browser

-or-

If you want to keep some cookies as you need them regularly, you can:

  1. make sure you have the latest Chrome browser installed
  2. In Chrome, go to hamburger menu (horizontal lines upper right) then Settings
  3. go to Privacy & Security
  4. go to Site Settings
  5. go to Cookies & Site Data
  6. go to clearing the cookies for that particular domain
  7. then find the domain for Audio Cine and delete cookies (domain probably has “acf-film” in it)

As always, use our Help Form to report problems.

 

Hello:

For those accessing Library online resources (e-resources) from off campus for the first time, you will want to READ THIS.

Key items to remember:

  • For the majority of off-campus access, you will need to authenticate via EZproxy
  • Do NOT connect to MyVPN when connecting to EZproxy
  • We are still here to help. Contact us via our HELP FORM if you have issues accessing Library resources. But please be patient if we don’t respond as quickly as usual
  • Library e-resources are not free, and they require the Library to sign a license. Many licenses have restrictions… often including volume. The rule of thumb is do not download more than a human can reasonably read. Suspicious activity will lead publishers and providers to cut off the IP address for everyone
  • And don’t stress. If networks are slow, if resources aren’t working, odds are everyone else is in the same boat

This afternoon, Friday March 13th, there are a number of journal sites that are going to be down for maintenance. Some include:

  • The Bone & Joint Journal site
  • Chicago Press site
  • University of Toronto Press site

Do contact us via our Help Form if you experience any access problems.

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