Update – Summon is back up

Contact us if further problems : https://about.library.ubc.ca/contact-us/ejournal-help/

Summon, UBC Library’s discovery service, is currently down.

 

We are working on it.

Stay tuned!

Update: We’re back online. Thanks for your patience.

Access to the Library’s Indexes & Databases is currently unavailable.
We are working to restore this as quickly as possible.

UPDATE – move went well with few problems reported!

Due to a migration to new servers by our third-party eResources Discovery provider, the eJournal Portal (our ejournal linking from the “Journal Titles” tab on the Library Homepage) and our Citation Linker (also known as UBC eLink – the page with a big blue button that links citations to full text) will be offline for 24 hours starting at 5:00 p.m. PST on Friday, February 8th.

Summon and the Catalogue will be partially affected. Only links that go directly to articles, journals, books, videos, etc. will work during this time.

Users can also use direct article links on Google Scholar during this time, but not UBC eLink.

Much more technical info HERE.

For additional assistance, please contact your nearest library branch, or report any problems via the Help Form.

Happy Holidays!

The eResources & Access Team will be away till January 2nd. The University is closed till then as well.

Please continue to report any access problems via our HELP FORM, and we will look into it in the New Year.

ProQuest eBook sites and Database sites will be off-line on August 18th & August 19th for maintenance.

eBooks will be down from approximately 9:00 a.m. PDT till 2:00 p.m. PDT August 18th.

Other resources will be down from 7:00 p.m. august 18th till 8 hours later on August 19th.

Note: times may change without notice as this is all happening on the ProQuest side.

Some resources affected include:

  • eBook Central
  • ProQuest Databases
  • ProQuest Congressional
  • ProQuest Dialog
  • Chadwyck-Healey databases

UPDATE: Seems to be working again.

Unfortunately, the Library catalogue is down. UBC IT has a bulletin HERE.

Other discovery services, like Summon, are working – but any links from Summon results to the Cataloge do not work.

Watch UBC IT Bulletins and this post for updates.

Sorry for the inconvenience.

Hello:

Hope everyone is looking forward to the break between Christmas & New Years. We are!

eResources & Access will be closed from December 23rd and reopening January 2nd. Do continue to report any problems with our online resources during that time using the Help Form. We will investigate all problems and respond in the new year.

All the season’s Best,

Your eResources & Access Team

 

Just a heads up…

Due to systems maintenance, the public facing Library Catalogue will be unavailable for 2 hours (10:00 pm – midnight) on Saturday, September 30th. UBC IT notice here.

Our Summon Discovery Service will be not be disrupted. So, you will be able to search for online resources.

a place of mind, The University of British Columbia

UBC Library

Info:

604.822.6375

Renewals: 

604.822.3115
604.822.2883
250.807.9107

Emergency Procedures | Accessibility | Contact UBC | © Copyright The University of British Columbia

Spam prevention powered by Akismet