June 26, 5:00pm – 9:00pm

Due to scheduled maintenance

The following services may be down on Friday, June 26th, from 5:00pm – 9:00 pm PST:

  • Citation Linker (Full Text Online page)
  • eJournal Portal (“Journal Titles” tab on Library Homepage)
  • UlrichsWeb

As well, the “Alternatives” feature of the Library Access Browser Extension (Lean Library) may also be down.

Summon itself should not be affected, though any linking through the Citation Linker will be during that time.

 

Just a heads up that the Library’s eResources & Access Team will not be available over the Easter long weekend.

Do continue to report any problems via our Help Form, and we will look into them on April 14th when we return.

We have launched what we are calling OpenVersion in Summon.

These are open access versions of articles sourced through Unpaywall.

What does this mean? Unpaywall is a database of “freely available” versions of articles. Alumni, Community Users or anyone can click on the OpenVersion link when it appears and be taken to a version of the article without authenticating (no CWL or EZproxying needed). FAQs can be found here.

Note if citing the article that the Unpaywall version may differ from the final published version.

Hopefully, you are enjoying the movies from Audio Cine.

But if you have been getting a “400 Bad Request” error that says “cookie too large” and possible “nginx”, here is what you can do:

  1. make sure you have the latest Chrome browser installed
  2. clear ALL history (cache & cookies) from your Chrome browser

-or-

If you want to keep some cookies as you need them regularly, you can:

  1. make sure you have the latest Chrome browser installed
  2. In Chrome, go to hamburger menu (horizontal lines upper right) then Settings
  3. go to Privacy & Security
  4. go to Site Settings
  5. go to Cookies & Site Data
  6. go to clearing the cookies for that particular domain
  7. then find the domain for Audio Cine and delete cookies (domain probably has “acf-film” in it)

As always, use our Help Form to report problems.

 

Hello:

For those accessing Library online resources (e-resources) from off campus for the first time, you will want to READ THIS.

Key items to remember:

  • For the majority of off-campus access, you will need to authenticate via EZproxy
  • Do NOT connect to MyVPN when connecting to EZproxy
  • We are still here to help. Contact us via our HELP FORM if you have issues accessing Library resources. But please be patient if we don’t respond as quickly as usual
  • Library e-resources are not free, and they require the Library to sign a license. Many licenses have restrictions… often including volume. The rule of thumb is do not download more than a human can reasonably read. Suspicious activity will lead publishers and providers to cut off the IP address for everyone
  • And don’t stress. If networks are slow, if resources aren’t working, odds are everyone else is in the same boat

This afternoon, Friday March 13th, there are a number of journal sites that are going to be down for maintenance. Some include:

  • The Bone & Joint Journal site
  • Chicago Press site
  • University of Toronto Press site

Do contact us via our Help Form if you experience any access problems.

Possible Off-Campus Access Interruptions November 21st

 

On November 21st, around 10:00 p.m. PST, the Off-Campus EZproxy Authentication system will be offline for about 10-15 minutes. This means Users authenticating from off campus to Library resources may lose access unexpectedly for a short period.

If you can’t log in to a resource or suddenly lose access to a resource, please try again after a few minutes.

If problems persist, contact us via our Help Form, and we will investigate.

Possible Off-Campus Access Interruptions Saturday

On Saturday, November 9th, from 7:00 a.m. to 3:00 p.m., the CWL Authentication system will be undergoing testing. This mean Users authenticating from off campus may lose access unexpectedly for short periods.
If you can’t log in to a resource or suddenly lose access to a resource, please try again after a few minutes.

If problems persist, contact us via our Help Form, and we will investigate on Monday.

This is mostly for Library staff, but our Patrons should be aware as well:

UBC IT Bulletin posted saying several of our listservs are down.

However, our eResources Help Form is working and we are receiving queries that way. If you need to contact use, please use the Help Form. It will automatically generate a ticket and notify us of your questions/problems.

Thanks,

Your Friendly Neighbourhood eResources Team

UPDATE: Apply equivalent subjects” option has been set to default “off” . If you want to use this as part of a Advanced Search, tick the box when setting up the parameters of a search.

 

As of mid-August, 2019, there has been a change to EBSCOhost search results in databases. They have added “Apply equivalent subjects” to the Search Expanders (under Advanced Search) and set the default to “on” (box ticked).

What this means is that in EBSCOhost databases, if a search term or phrase matches to an equivalent concept within its subjects, that concept will be included in the search as well. For example, in ERIC a search for the phrase “conflict management” also automatically includes the phrase “conflict resolution” – unless the box for “Apply equivalent subjects” is un-ticked first.

However, the “subjects” are not consistent between databases. For example, the above “conflict management” search produces the same results in CINAHL with or without “Apply equivalent subjects” activated. It does not add “conflict resolution“. But a search in CINAHL for “medical device” does bring up different results depending if the “Apply equivalent subjects” box is ticked or not as it will add the subject “Equipment and Supplies” (ERIC returns the same number of results for “medical device” either way).

To add a further wrinkle, some databases will look for plurals & possessives of search terms -even when in a phrase- while others won’t. ERIC does this, CINAHL does not… and this can get very confusing if you start to nest truncation in searches or move between databases expecting that they all act the same way.

Look for the listing of subject headings or Thesaurus in your preferred database (if available) to see what it includes and read the following articles for more info:

Upcoming change to your EBSCOhost search results

Why do truncation (*) searches sometimes return fewer results?

How is relevance ranking determined in EBSCOhost?

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