UPDATE – move went well with few problems reported!

Due to a migration to new servers by our third-party eResources Discovery provider, the eJournal Portal (our ejournal linking from the “Journal Titles” tab on the Library Homepage) and our Citation Linker (also known as UBC eLink – the page with a big blue button that links citations to full text) will be offline for 24 hours starting at 5:00 p.m. PST on Friday, February 8th.

Summon and the Catalogue will be partially affected. Only links that go directly to articles, journals, books, videos, etc. will work during this time.

Users can also use direct article links on Google Scholar during this time, but not UBC eLink.

Much more technical info HERE.

For additional assistance, please contact your nearest library branch, or report any problems via the Help Form.

The Walter de Gruyter website, which host many ebooks (including Harvard and Columbia) is verrrrrry slow.

We have a ticket in to de Gruyter.

Please be patient while we work on this issue. The page will load… eventually.

Happy Holidays!

The eResources & Access Team will be away till January 2nd. The University is closed till then as well.

Please continue to report any access problems via our HELP FORM, and we will look into it in the New Year.

UPDATE Access to Wiley ebooks restored.

Loss of access to many Wiley Online eBooks.

We are working on a solution, stay tuned!

Report any problems via our Help Form.

Off-campus access to ScienceDirect (Elsevier) ejournals & ebooks has been restored via EZproxy.

If you had problems yesterday, clear the history (cache & cookies) from your browser before trying to connect.

Report any problems via our Help Form.

Taylor & Francis ebooks:

UPDATE: PROBLEM RESOLVED.

Please clear the history (cache & cookies) from your browser if you had a recent problem with Taylor & Francis ebooks.

Off-Campus access via EZproxy is down. We are working on it. Stay Tuned!

UPDATE : Access off campus has been restored. Please clear your browser history (cache & cookies) if you were having access problems.

If problems persist, contact us via our Help Form.

PsychiatryOnline is down for off-campus access.

This site (with all its ebooks and other content – including DSM-5) can currently be accessed on campus only.

The issue is being worked on. Stay tuned!

Certain ebook URLs are breaking and leading to the Off-Campus AccessOops” page (even when users are on campus).

Mostly, these are ebooks that were on the old eBook Library platform (retired some time ago) and are now on the ProQuest eBoook Central platform.

We are working on the issue and hope for a solutions soon.

If faced with this error message, please try searching for the ebook HERE .

Please report any problems via our Help Form.

 

Occasionally, on the Taylor & Francis ebook site, you will see a title that says “This title is not available for sale” and you will not have access to the full text.

We apologize for any confusion this causes.

We try to only list in the Catalogue and Summon ebooks that have full-text access. However, the title list we use is not pre-sorted to identify the “not for sale” titles from Taylor & Francis (this site also includes CRC Press, Routledge and several other imprints). so, we do not know which of the over 120,000 ebooks have been withdrawn until someone comes across this message.

If you find a T&F ebook like this, please report it via our Help Form and we will remove it and advise on an alternative source (if available) for the title.

Sorry for the inconvenience.

ProQuest eBook sites and Database sites will be off-line on August 18th & August 19th for maintenance.

eBooks will be down from approximately 9:00 a.m. PDT till 2:00 p.m. PDT August 18th.

Other resources will be down from 7:00 p.m. august 18th till 8 hours later on August 19th.

Note: times may change without notice as this is all happening on the ProQuest side.

Some resources affected include:

  • eBook Central
  • ProQuest Databases
  • ProQuest Congressional
  • ProQuest Dialog
  • Chadwyck-Healey databases

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