UPDATE: As of June 24 morning, EBSCOhost databases seem to be back to normal.

EBSCOhost Databases were down earlier today

They appear to be back, but are very slow.

Stay tuned for any further updates.

Issue resolved.

Linking at the journal title level to select titles within EBSCOhost’s Medline can lead to an error:

Error in HttpHandler

We are working on a solution.

Linking to the Database itself and then searching within the Database works fine. EBSCOhost Medline database level is HERE.

We have launched what we are calling OpenVersion in Summon.

These are open access versions of articles sourced through Unpaywall.

What does this mean? Unpaywall is a database of “freely available” versions of articles. Alumni, Community Users or anyone can click on the OpenVersion link when it appears and be taken to a version of the article without authenticating (no CWL or EZproxying needed). FAQs can be found here.

Note if citing the article that the Unpaywall version may differ from the final published version.

Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address.

If you see an error like this on the Wiley site:

“Access from your IP address has been blocked. Please contact your librarian for assistance.“

Please try the following:

• Make sure that you are NOT logged into MyVPN
• Clear the history (cache & cookies) from your browser
• Wait 10 – 15 minutes then try the link to the item on Wiley again.

If access problems continue, please report them to us via our Help Form with a screenshot, if possible, of the error message.

UPDATE: SITE BACK UP

The Walter de Gruyter site (ebooks & ejournals) is down for maintenance.

Stay tuned for updates

This afternoon, Friday March 13th, there are a number of journal sites that are going to be down for maintenance. Some include:

• The Bone & Joint Journal site
• Chicago Press site
• University of Toronto Press site

Do contact us via our Help Form if you experience any access problems.

UPDATE : RESTORED

Please clear the browser history (cache & cookies) if you experienced problems.

Summon, our discovery service, is offline at the moment.

Please use the eJournal Portal (Journal Titles tab on the Homepage) for journal searches, or look in the Catalogue for ebooks.

Watch for updates.

Issue Resolved

Many of the China Academic Journals (CNKI) are showing a log-in window when trying to download the PDF (a red button with IP appears). This is a problem with their California server.

To get around this, try searching for the journal on their Qingdao server.

We are working on resolving this issue.

UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) .
Please clear your cache and cookies.
If problems persist, contact us via our Help Form.

ScienceDirect => Off-Campus Access Blocked

EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block lifted for the weekend.  Stay Tuned!

UPDATE: Access Restored

Access to INFORMS Journals has been lost.

No Full Text or PDF downloading.

We are working on a fix. Stay Tuned!