HAPPY HOLIDAYS!

The eResources & Access Team will be away from Noon Dec. 24th till Jan. 4th. Please report any access problems using the Help Form , and we will dig into them when we get back.

Problem resolved. Please clear your browser history, cache & cookies, and report any continuing problems via our Help Form.

LWW Journals (Lippincott Williams & Wilkins) are a collection of mostly medical journals.

Off-campus access via EZproxy is currently showing “Cloudflare” messages that are blocking access for some Users.

We are working on a resolution. Stay tuned!

Please report any resource access problems via our Help Form.

UPDATE – No problems reported.

FYI

The UBC Library Catalogue will be down for maintenance from 10:00pm PDT for 90 minutes.

Our Discovery Service, Summon, will continue working except for any links leading to the Catalogue.

Please report any problems via our Help Form.

Update 12:30pm – Access restored.
Please report any continuing problems via the eResources Help Form.

Access to ebooks and ejournals from Duke University Press is currently unavailable.
The vendor is working to restore access as quickly as possible.

UPDATE : Access restored.

If you are still having problems, please contact us via our Help form:

Electronic Resources Help

Several Cambridge University Press (eBooks & eJournals) collections are down.

Links producing error messages. We are working on it.

Stay Tuned!

UPDATE: As of June 24 morning, EBSCOhost databases seem to be back to normal.

EBSCOhost Databases were down earlier today

They appear to be back, but are very slow.

Stay tuned for any further updates.

Issue resolved.

Linking at the journal title level to select titles within EBSCOhost’s Medline can lead to an error:

Error in HttpHandler

We are working on a solution.

Linking to the Database itself and then searching within the Database works fine. EBSCOhost Medline database level is HERE.

We have launched what we are calling OpenVersion in Summon.

These are open access versions of articles sourced through Unpaywall.

What does this mean? Unpaywall is a database of “freely available” versions of articles. Alumni, Community Users or anyone can click on the OpenVersion link when it appears and be taken to a version of the article without authenticating (no CWL or EZproxying needed). FAQs can be found here.

Note if citing the article that the Unpaywall version may differ from the final published version.

Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address.

If you see an error like this on the Wiley site:

“Access from your IP address has been blocked. Please contact your librarian for assistance.“

Please try the following:

• Make sure that you are NOT logged into MyVPN
• Clear the history (cache & cookies) from your browser
• Wait 10 – 15 minutes then try the link to the item on Wiley again.

If access problems continue, please report them to us via our Help Form with a screenshot, if possible, of the error message.

UPDATE: SITE BACK UP

The Walter de Gruyter site (ebooks & ejournals) is down for maintenance.

Stay tuned for updates