O’Reilly now uses your CWL to log in rather than your email address.

This will set up a new account on your first visit.

——-

Existing Users who temporarily wish to access their older (via UBC email) account, click here.

EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday,

October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please

report it to us via out Help Form.

Library Access ExtensionFor some Users who have installed Lean Library on their Safari 14 browser, there have been error messages asking them to upgrade their macOS. This is a known issue. A fix is expected in the next week or so, possibly with the release of the new OS “Big Sur”. Sorry for the inconvenience.

UPDATE – Problems resolved.

Taylor & Francis eBook site is having problems with some titles.

Some ebooks are producing a “ERROR 404 : Sorry, we can’t seem to find the page you’re looking for.”

We are working on the problem. Sorry for the inconvenience.

UPDATE: Now Working

The Highlight & Search feature in the Library’s Access Browser Extension (from Lean Library) will be down for this week (Oct. 5th – 9th), but should be back next week.

Don’t know about the Library’s Access Browser Extension? Please read here.

 

UPDATE – No problems reported.

FYI

The UBC Library Catalogue will be down for maintenance from 10:00pm PDT for 90 minutes.

Our Discovery Service, Summon, will continue working except for any links leading to the Catalogue.

Please report any problems via our Help Form.

All Issues Resolved. PLease report any further problems via our Help Form:

Electronic Resources Help

EBSCOhost databases & eBook site having problems:

EBSCO Customer Support has received reports of an issue with Multiple Products showing slow response or timeouts.”

Stay tuned for updates.

Update 12:30pm – Access restored.
Please report any continuing problems via the eResources Help Form.

Access to ebooks and ejournals from Duke University Press is currently unavailable.
The vendor is working to restore access as quickly as possible.

UPDATE : Access restored.

If you are still having problems, please contact us via our Help form:

Electronic Resources Help

Several Cambridge University Press (eBooks & eJournals) collections are down.

Links producing error messages. We are working on it.

Stay Tuned!

Issue RESOLVED
A system issue is affecting the performance of Reader on the ProQuest Ebook Central platform.  PDF download and online reading services are not available.   System engineers are working to fix the issue, and we’ll update you as soon as we know more.

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