Hopefully, you are enjoying the movies from Audio Cine.

But if you have been getting a “400 Bad Request” error that says “cookie too large” and possible “nginx”, here is what you can do:

1. make sure you have the latest Chrome browser installed
2. clear ALL history (cache & cookies) from your Chrome browser

-or-

If you want to keep some cookies as you need them regularly, you can:

1. make sure you have the latest Chrome browser installed
2. In Chrome, go to hamburger menu (horizontal lines upper right) then Settings
3. go to Privacy & Security
4. go to Site Settings
5. go to Cookies & Site Data
6. go to clearing the cookies for that particular domain
7. then find the domain for Audio Cine and delete cookies (domain probably has “acf-film” in it)

As always, use our Help Form to report problems.

And now, some good news…

UBC Library is hosting a one-month trial to Audio Cine Films.

If you are using MyVPN  – disconnect before following the link above

Audio Cine Films collection offers access to 1000’s of titles from the world’s most renowned film studios and producers including:

• Walt Disney Pictures, Touchstones Pictures
• Hollywood Pictures, Pixar Animation Studios
• Sony Pictures Entertainment, Columbia Pictures
• Tristar Pictures, Screen Gems
• Universal Studios Canada (MCA)
• MGM Studios, United Artists

This is only for UBC Students, Staff & Faculty.

UPDATE: SITE BACK UP

The Walter de Gruyter site (ebooks & ejournals) is down for maintenance.

Stay tuned for updates

Hello:

For those accessing Library online resources (e-resources) from off campus for the first time, you will want to READ THIS.

Key items to remember:

• For the majority of off-campus access, you will need to authenticate via EZproxy
• Do NOT connect to MyVPN when connecting to EZproxy
• We are still here to help. Contact us via our HELP FORM if you have issues accessing Library resources. But please be patient if we don’t respond as quickly as usual
• Library e-resources are not free, and they require the Library to sign a license. Many licenses have restrictions… often including volume. The rule of thumb is do not download more than a human can reasonably read. Suspicious activity will lead publishers and providers to cut off the IP address for everyone
• And don’t stress. If networks are slow, if resources aren’t working, odds are everyone else is in the same boat

This afternoon, Friday March 13th, there are a number of journal sites that are going to be down for maintenance. Some include:

• The Bone & Joint Journal site
• Chicago Press site
• University of Toronto Press site

Do contact us via our Help Form if you experience any access problems.

Access Restored

Taylor & Francis eBook site seems to be down.

We are in contact with T&F. Stay Tuned!

Error 401

Sorry, you don’t seem to have access to this page.

UPDATE : RESTORED

Please clear the browser history (cache & cookies) if you experienced problems.

Summon, our discovery service, is offline at the moment.

Please use the eJournal Portal (Journal Titles tab on the Homepage) for journal searches, or look in the Catalogue for ebooks.

Watch for updates.

Issue Resolved

Many of the China Academic Journals (CNKI) are showing a log-in window when trying to download the PDF (a red button with IP appears). This is a problem with their California server.

To get around this, try searching for the journal on their Qingdao server.

We are working on resolving this issue.

UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) .
Please clear your cache and cookies.
If problems persist, contact us via our Help Form.

ScienceDirect => Off-Campus Access Blocked

EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block lifted for the weekend.  Stay Tuned!

UPDATE: Access Restored

Access to INFORMS Journals has been lost.

No Full Text or PDF downloading.

We are working on a fix. Stay Tuned!