December 18th, 2020 by madgett | Comments Off on LWW Journals (Lippincott Williams & Wilkins) & EZproxy (off-campus Access)

Problem resolved. Please clear your browser history, cache & cookies, and report any continuing problems via our Help Form.
LWW Journals (Lippincott Williams & Wilkins) are a collection of mostly medical journals.
Off-campus access via EZproxy is currently showing “Cloudflare” messages that are blocking access for some Users.
We are working on a resolution. Stay tuned!
Please report any resource access problems via our Help Form.
Posted in CloudFlare, Ejournals, eResources Blog, EZ proxy, EZproxy, LWW, Off-Campus Access | Comments Off on LWW Journals (Lippincott Williams & Wilkins) & EZproxy (off-campus Access)
October 28th, 2020 by madgett | Comments Off on CB Insights – Log-in Problem Fixed?
CB Insights was showing a “Your session has expired” error message when Users signed in via EZproxy.
I think that it is fixed now.
Please clear history, cache & cookies, if you had problems in the past and go through our Resource page to log into an existing account.
Posted in Broken Links, CB Insights, Databases, eResources Blog, EZ proxy, EZproxy, Off-Campus Access | Comments Off on CB Insights – Log-in Problem Fixed?
October 7th, 2020 by madgett | Comments Off on EZproxy Down for Maintenance – Oct. 8th, 10:00 am PDT
EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday,
October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please
report it to us via out Help Form.
Posted in E-Resources & Access News, eResources Blog, EZ proxy, EZproxy, Off-Campus Access, Server mainteneance, UBC Maintenance | Comments Off on EZproxy Down for Maintenance – Oct. 8th, 10:00 am PDT
May 7th, 2020 by madgett | Comments Off on Passport GMID : Problems With Access (May 2020)

RESOLVED!
We have solved the problem with Passport. Please do the following:
1) clear all history (cache & cookies) from your browser (or if you know what you are doing, clear only the history/cookies related to Passport)
2) go to the Resource page & click on Connect to Resource and log into UBC’s EZproxy as usual.
==============
Passport GMID is leading from the CWL log-in screen to it’s own log-in page rather than into the resources.
We are looking into the problem.
Stay tuned.
Posted in Broken Links, Databases, eResources Blog, EZ proxy, EZproxy, Off-Campus Access, Passport GMID | Comments Off on Passport GMID : Problems With Access (May 2020)
April 7th, 2020 by madgett | Comments Off on Wiley Online : “Access from your IP address has been blocked…” -April 2020
Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address.
If you see an error like this on the Wiley site:
“Access from your IP address has been blocked. Please contact your librarian for assistance.“
Please try the following:
- Make sure that you are NOT logged into MyVPN
- Clear the history (cache & cookies) from your browser
- Wait 10 – 15 minutes then try the link to the item on Wiley again.
If access problems continue, please report them to us via our Help Form with a screenshot, if possible, of the error message.
Posted in Blocked IP, eBooks, Ejournals, eResources Blog, EZ proxy, EZproxy, Off-Campus Access, Wiley | Comments Off on Wiley Online : “Access from your IP address has been blocked…” -April 2020
February 7th, 2020 by kmcgrath | Comments Off on ScienceDirect – Elsevier – Off-Campus Access Blocked Feb.07, 2020

UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) .
Please clear your cache and cookies.
If problems persist, contact us via our Help Form.
ScienceDirect => Off-Campus Access Blocked
EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block lifted for the weekend. Stay Tuned!
Posted in Blocked IP, eBooks, Ejournals, eResources Blog, EZ proxy, EZproxy, Off-Campus Access, ScienceDirect, Vendor Drops Access | Comments Off on ScienceDirect – Elsevier – Off-Campus Access Blocked Feb.07, 2020
November 20th, 2019 by madgett | Comments Off on EZproxy Interruption November 21 : Off-Campus log-in

Possible Off-Campus Access Interruptions November 21st
On November 21st, around 10:00 p.m. PST, the Off-Campus EZproxy Authentication system will be offline for about 10-15 minutes. This means Users authenticating from off campus to Library resources may lose access unexpectedly for a short period.
If you can’t log in to a resource or suddenly lose access to a resource, please try again after a few minutes.
If problems persist, contact us via our Help Form, and we will investigate.
Posted in CWL, E-Resources & Access News, eResources Blog, EZ proxy, EZproxy, Off-Campus Access, UBC Maintenance | Comments Off on EZproxy Interruption November 21 : Off-Campus log-in
November 6th, 2019 by madgett | Comments Off on CWL Testing Saturday November 9th – Possible Library Access Interruptions
Possible Off-Campus Access Interruptions Saturday
On Saturday, November 9th, from 7:00 a.m. to 3:00 p.m., the CWL Authentication system will be undergoing testing. This mean Users authenticating from off campus may lose access unexpectedly for short periods.
If you can’t log in to a resource or suddenly lose access to a resource, please try again after a few minutes.
If problems persist, contact us via our Help Form, and we will investigate on Monday.
Posted in Access Dropped, CWL, E-Resources & Access News, eResources Blog, EZproxy, Off-Campus Access | Comments Off on CWL Testing Saturday November 9th – Possible Library Access Interruptions
December 18th, 2018 by madgett | Comments Off on ScienceDirect (Elsevier): Off-Campus Access Restored
Off-campus access to ScienceDirect (Elsevier) ejournals & ebooks has been restored via EZproxy.
If you had problems yesterday, clear the history (cache & cookies) from your browser before trying to connect.
Report any problems via our Help Form.
Posted in eBooks, Ejournals, eResources Blog, EZ proxy, EZproxy, Off-Campus Access | Comments Off on ScienceDirect (Elsevier): Off-Campus Access Restored
November 26th, 2018 by madgett | Comments Off on Off-Campus access to Taylor & Francis ebooks down
Taylor & Francis ebooks:
UPDATE: PROBLEM RESOLVED.
Please clear the history (cache & cookies) from your browser if you had a recent problem with Taylor & Francis ebooks.
Off-Campus access via EZproxy is down. We are working on it. Stay Tuned!
Posted in Broken Links, eBooks, eResources Blog, EZ proxy, EZproxy, Off-Campus Access, Taylor & Francis | Comments Off on Off-Campus access to Taylor & Francis ebooks down
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