UPDATE : Issue has been temporarily resolved. IF you had problems in the past, please clear history (cache & cookies) from your browser and try to set up a folder now. Contact us if problems persist via our Help Form.

Due to technical difficulties that EBSCOhost is aware of (and working on), patrons cannot create an EBSCOhost personal folder while off campus and using EZproxy. To create a folder, patrons must be on campus using a Library computer, UBCSecure Wireless or other computer with a recognized UBC IP address. You can tell if you are at a recognized IP because the UBC crest will appear on the left side of the screen (EZproxy, as mentioned, is the exception. The crest is there, but you cannot create a folder).

After you create a folder on campus, you can log into it when you access a UBC Library subscribed EBSCOhost database off campus via EZproxy.

We will update this post as EBSCOhost works on this problem.

Library users will be unable to log in to EZproxy between 5:00 p.m. and 5:15 p.m. on Tuesday, February 13 due to a system upgrade.  If any issues arise following the upgrade, please contact us.
 
Thank you for your patience.
    
Update: Ezproxy upgrade successfully completed.    
    

 

Library users will be unable to log in to EZproxy between 5:00 p.m. and 5:15 p.m. on Tuesday, February 13 due to a system upgrade.  If any issues arise following the upgrade, please contact us.
 
Thank you for your patience.
    
Update: Ezproxy upgrade successfully completed.    
    

 

Wiley Online Library will be unavailable on Saturday 7th November 2015 from 10:00-16:00 GMT / 05:00-11:00 EST / 18:00-00:00 SGT for essential maintenance. Apologies for the inconvenience.

 

Wiley_Blocked

Hello:

Access to Wiley ejournals and ebooks is currently down for off-campus users. On campus access is not effected. We are working on it. Thank you for your patience.

news

**WE’RE BACK ONLINE!!**

Yikes! All access to Online Resources seems to be down this morning. This is both on and off campus. We believe it to be an EZproxy problem and are working on it.

Stay Tuned!

Due to security concerns and in order to be in full compliance with our license agreements, the UBC Library is now requiring off-campus patrons to use EZproxy for authentication & access to online resources. You can read the official statement here.

But I wanted to add a word of clarity about myVPN for staff and faculty. myVPN still exists (it is managed by UBC IT). It will no longer be usable for directly accessing online resources (as we will no longer send the IPs for myVPN to our resource Providers); however, if you have a workstation on campus you can still use myVPN to remote desktop your workstation from home and access online resources then from your workstation.

Hope that clears up any confusion.

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