UPDATE – move went well with few problems reported!

Due to a migration to new servers by our third-party eResources Discovery provider, the eJournal Portal (our ejournal linking from the “Journal Titles” tab on the Library Homepage) and our Citation Linker (also known as UBC eLink – the page with a big blue button that links citations to full text) will be offline for 24 hours starting at 5:00 p.m. PST on Friday, February 8th.

Summon and the Catalogue will be partially affected. Only links that go directly to articles, journals, books, videos, etc. will work during this time.

Users can also use direct article links on Google Scholar during this time, but not UBC eLink.

Much more technical info HERE.

For additional assistance, please contact your nearest library branch, or report any problems via the Help Form.

ProQuest eBook sites and Database sites will be off-line on August 18th & August 19th for maintenance.

eBooks will be down from approximately 9:00 a.m. PDT till 2:00 p.m. PDT August 18th.

Other resources will be down from 7:00 p.m. august 18th till 8 hours later on August 19th.

Note: times may change without notice as this is all happening on the ProQuest side.

Some resources affected include:

  • eBook Central
  • ProQuest Databases
  • ProQuest Congressional
  • ProQuest Dialog
  • Chadwyck-Healey databases

FYI:

Due to scheduled maintenance, ProQuest Ebook Central will be unavailable at:

Saturday, January 20, from 10am to 4pm Pacific Time

Taylor & Francis Online (Journals website) will be unavailable Friday, December 1, 2017 from 4:00 pm – 5:00 pm.

From Taylor and Francis: “This is due to a scheduled improvement to the platform infrastructure.

We apologize for any inconvenience this may cause, and our developers will be working as quickly as possible to deploy the release.”

Taylor & Francis Online (Journals website) will be unavailable Friday, December 1, 2017 from 4:00 pm – 5:00 pm.

From Taylor and Francis: “This is due to a scheduled improvement to the platform infrastructure.

We apologize for any inconvenience this may cause, and our developers will be working as quickly as possible to deploy the release.”

Criterion-on-Demand will be down for scheduled maintenance and upgrades from 10:00 pm PDT Friday, July 28th to 7:00 am PDT Monday, July 31st.

Taylor & Francis Online will be down for maintenance Wednesday, January 25th from 3:00 pm to 7:00 pm PST.

From Taylor & Francis:

Dear Customer,

Taylor & Francis Online: database maintenance, Wednesday 25th January

I’m writing to let you know that Taylor & Francis Online will be unavailable from Wednesday 25th January (23:00 GMT) to Thursday 26th January (03:00 GMT). This is due to scheduled database maintenance by our platform partner, Atypon. We anticipate this maintenance will take four hours.

We apologize for any inconvenience this may cause you or your users.

 

constructionApologies for the longer than expected downtime of Summon,  the Citation Linker (UBC eLink) and the eJournal Portal over the weekend of October 29th & 30th.

These systems are maintained by a 3rd-party provider (ProQuest) on servers located off campus (meaning, in “the Cloud”). Initially, they expected the downtime to be two brief windows on Saturday. However, as several folks have noticed, the downtime extended into Sunday.

Per an email notice from ProQuest:

We would like to apologize and inform you that our maintenance work is taking longer than expected. We understand and regret the impact that this has on you and your library’s users.

We believe everything is working now. If you experienced an error message over the past weekend with searching or linking from the Library website, please clear the history (cache & cookies) from your browser and re-try.

If problems persist, contact us via our Help Form.

a place of mind, The University of British Columbia

UBC Library

Info:

604.822.6375

Renewals: 

604.822.3115
604.822.2883
250.807.9107

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