constructionApologies for the longer than expected downtime of Summon,  the Citation Linker (UBC eLink) and the eJournal Portal over the weekend of October 29th & 30th.

These systems are maintained by a 3rd-party provider (ProQuest) on servers located off campus (meaning, in “the Cloud”). Initially, they expected the downtime to be two brief windows on Saturday. However, as several folks have noticed, the downtime extended into Sunday.

Per an email notice from ProQuest:

We would like to apologize and inform you that our maintenance work is taking longer than expected. We understand and regret the impact that this has on you and your library’s users.

We believe everything is working now. If you experienced an error message over the past weekend with searching or linking from the Library website, please clear the history (cache & cookies) from your browser and re-try.

If problems persist, contact us via our Help Form.

Monday, February 13th from 5:00 p.m. to 6:00 p.m., EZproxy will be down for maintenance. What does this mean?

1) off-campus access must be via myVPN

2) some sites will become inaccessible: ebrary, MyiLibrary, EBL (eBook Library) and any others that require EZproxy

Sorry for the inconvenience.

elinkicon<=Sadly, this little gem that you know and love, will be OUT OF ORDER on Saturday, January 23 from 6:30 a.m. to 6:30 p.m. (or later). And linking from the Library catalogue to ejournals via Online access or Alternate online access will be down as well for the same period.

But while our OpenURL resolver needs some work, the ejournal A-Z list (click here) will not be affected.

As usual, if you encounter any problems or have questions, email us via our form.


*UPDATE* The barricades are down and the site has re-opened for business.

Just a heads up, Cambridge Online Journals’ site was down earlier today (July 09, 2009) for maintenance… and I have been advised by CUP to “let people know that it might have sporadic downtime for the rest of today.”

…so now you know.

a place of mind, The University of British Columbia

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