Possible Off-Campus Access Interruptions November 21st

 

On November 21st, around 10:00 p.m. PST, the Off-Campus EZproxy Authentication system will be offline for about 10-15 minutes. This means Users authenticating from off campus to Library resources may lose access unexpectedly for a short period.

If you can’t log in to a resource or suddenly lose access to a resource, please try again after a few minutes.

If problems persist, contact us via our Help Form, and we will investigate.

Possible Off-Campus Access Interruptions Saturday

On Saturday, November 9th, from 7:00 a.m. to 3:00 p.m., the CWL Authentication system will be undergoing testing. This mean Users authenticating from off campus may lose access unexpectedly for short periods.
If you can’t log in to a resource or suddenly lose access to a resource, please try again after a few minutes.

If problems persist, contact us via our Help Form, and we will investigate on Monday.

Update – Summon is back up

Contact us if further problems : https://about.library.ubc.ca/contact-us/ejournal-help/

Summon, UBC Library’s discovery service, is currently down.

 

We are working on it.

Stay tuned!

UPDATE : Access Restored.

Access to all OVID resources is currently unavailable due to a system wide outage on the vendor site.  This impacts access to: Medline, Embase, LWW journals, Books@OVID, HAPI, EMB Reviews. They are working to restore access as quickly possible.

 

Update: We’re back online. Thanks for your patience.

Access to the Library’s Indexes & Databases is currently unavailable.
We are working to restore this as quickly as possible.

UPDATE => ScienceDirect restored.

Elsevier has restored access to ScienceDirect.

They blocked access for almost a full day due to “Systematic downloading of significant amounts of data”. Please read about the use of Library-licensed online resources.

Do not use automated software to download articles. If you wish to do Text & Data Mining or other high-download activities, contact our Licensing Unit to see what is possible. In some cases, all the Provider needs is notification beforehand.

Connect to Library Resources

At this time, ScienceDirect (ebooks & ejournals from Elsevier) appears to be blocked for off-campus Access via EZproxy.

We are investigating.

Stay tuned.

UPDATE: Site back up.

Access to the Érudit platform has been unavailable since Tuesday, March 21st, 2019 due to a major fire at the Réseau d’informations scientifiques du Québec (RISQ).  Technical teams are working to replace the damaged infrastructure as quickly as possible.

Updates will be shared on the Érudit Twitter account @eruditorg and we will provide notice when access is restored.

Happy Holidays!

The eResources & Access Team will be away till January 2nd. The University is closed till then as well.

Please continue to report any access problems via our HELP FORM, and we will look into it in the New Year.

Off-campus access to ScienceDirect (Elsevier) ejournals & ebooks has been restored via EZproxy.

If you had problems yesterday, clear the history (cache & cookies) from your browser before trying to connect.

Report any problems via our Help Form.

Taylor & Francis ebooks:

UPDATE: PROBLEM RESOLVED.

Please clear the history (cache & cookies) from your browser if you had a recent problem with Taylor & Francis ebooks.

Off-Campus access via EZproxy is down. We are working on it. Stay Tuned!

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