Access has been restored, Jan 12th, 2021.

HathiTrust is showing a “You Have Been Logged Out” message after you log in.

We are investigating and will update when we know more.

Problem resolved. Please clear your browser history, cache & cookies, and report any continuing problems via our Help Form.

LWW Journals (Lippincott Williams & Wilkins) are a collection of mostly medical journals.

Off-campus access via EZproxy is currently showing “Cloudflare” messages that are blocking access for some Users.

We are working on a resolution. Stay tuned!

Please report any resource access problems via our Help Form.

CB Insights was showing a “Your session has expired” error message when Users signed in via EZproxy.

I think that it is fixed now.

Please clear history, cache & cookies, if you had problems in the past and go through our Resource page to log into an existing account.

O’Reilly now uses your CWL to log in rather than your email address.

This will set up a new account on your first visit.

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Existing Users who temporarily wish to access their older (via UBC email) account, click here.

EZproxy, used to authenticate Users into Library resources from off campus, will be down for maintenance Thursday,

October 8th, at 10:00 a.m. PDT for 30 minutes. If you run into access problems outside of that window in time, please

report it to us via out Help Form.

UPDATE: Now Working

The Highlight & Search feature in the Library’s Access Browser Extension (from Lean Library) will be down for this week (Oct. 5th – 9th), but should be back next week.

Don’t know about the Library’s Access Browser Extension? Please read here.

 

Update 12:30pm – Access restored.
Please report any continuing problems via the eResources Help Form.

Access to ebooks and ejournals from Duke University Press is currently unavailable.
The vendor is working to restore access as quickly as possible.

Issue RESOLVED
A system issue is affecting the performance of Reader on the ProQuest Ebook Central platform.  PDF download and online reading services are not available.   System engineers are working to fix the issue, and we’ll update you as soon as we know more.

June 26, 5:00pm – 9:00pm

Due to scheduled maintenance

The following services may be down on Friday, June 26th, from 5:00pm – 9:00 pm PST:

  • Citation Linker (Full Text Online page)
  • eJournal Portal (“Journal Titles” tab on Library Homepage)
  • UlrichsWeb

As well, the “Alternatives” feature of the Library Access Browser Extension (Lean Library) may also be down.

Summon itself should not be affected, though any linking through the Citation Linker will be during that time.

 

UPDATE: As of June 24 morning, EBSCOhost databases seem to be back to normal.

EBSCOhost Databases were down earlier today

They appear to be back, but are very slow.

Stay tuned for any further updates.

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