April 3rd, 2013 by madgett | Comments Off on MyiLibrary: Watch for the Locked eBook Warning
MyiLibrary has set a limit on how fast you can flip pages in order to protect entire ebooks from being downloaded by machine. If you happen to be flipping through an ebook (and you have to be flipping mighty quickly) and see this message pop up:

…please fill in the captcha and prove you are human. One an ebook is locked, it is locked for everyone for 24 hours… and that’s no fun at all!
Posted in Databases, eBooks, eResources Blog, Locked eBook, MyiLibrary, Platform News | Comments Off on MyiLibrary: Watch for the Locked eBook Warning
November 14th, 2012 by madgett | Comments Off on SpringerLink Move to New Platform: Personal Accounts Won’t Migrate

An update on the Springer migration to the new SpringerLink site. The change over will take place on Nevember 26th. And, unfortunately, any personal “My SpringerLink” accounts on the old platform will not migrate. You will need to create an account on the new site. Per Springer:
“Do our current SpringerLink users have to create new personal accounts on link.springer.com to make use of all personalization features, or will these personal usernames and passwords be migrated from SpringerLink?”
“Answer: Unfortunately, these personal accounts and usernames and passwords cannot be transferred and new personal accounts will need to be created to take advantage of personalization features.”
After November 26th, “You will need to go to link.springer.com and set up a new profile/account. Make sure to do this while within the institution’s IP range as you will then be automatically associated to the institution’s access rights.”
The new Springer site may offer to let you set up an ID & password for remote access. Don’t bother. All our remote access is via EZproxy, not individual IDs.
You can read about the new Springer site here.
Posted in Databases, eBooks, Ejournals, eResources Blog, EZ proxy, migration, Platform News, SpringerLINK | Comments Off on SpringerLink Move to New Platform: Personal Accounts Won’t Migrate
October 4th, 2012 by madgett | Comments Off on SpringerLink moving to a New Platform this Fall
All “… journal, book, book series, references and protocols content prevoiusly [sic] available on the old SpringerLink platform” will be moving to a new platform around the end of November. There should be no interruptions and plenty of re-directing of link. If you do run into problems, please contact eResources & Access via our Help Form.
You can read more about the migration here.
Posted in carousel, Databases, eBooks, Ejournals, eResources Blog, migration, Platform News, SpringerLINK | Comments Off on SpringerLink moving to a New Platform this Fall
September 18th, 2012 by madgett | Comments Off on ERIC: Problem with PDFs Continues… Update
ERIC continues to work on its PDF problem. Here is the latest news, plus an email address where you can order a copy of a PDF if you can’t get it elsewhere:
In early August, the ERIC management team and the U.S. Department of Education became aware that some full-text documents in the ERIC Collection contained personally identifiable information. Sensitive information was found in multiple documents in a way that could not be easily isolated. The accessibility of this information to modern Internet search engines increases the risk that these details could be discovered and used improperly. In order to safeguard individual privacy it was necessary to temporarily disable access to ERIC full-text documents.
We are working to restore access to full text as quickly as possible while protecting individual privacy. While the vast majority of documents do not contain sensitive information, it remains necessary to identify and address each of those that do.
Each document must be checked to verify that it does not contain sensitive information. Given that there are more than 340,000 full-text documents in ERIC, this represents a significant undertaking. The U.S. Department of Education is in the process of hiring a team to help restore access in a fast and responsive manner. We anticipate that it will be possible to begin restoring access to large numbers of ERIC documents on a rolling basis later this fall.
An initial wave of more than 20,000 documents has already been restored. This first restoration consists of peer-reviewed full-text documents such as Institute of Education Sciences (IES) publications and peer-reviewed journal articles (EJs). At this time, we cannot provide a precise estimate for complete restoration of full text.
Priority is being placed on documents requested by ERIC users. If you would like to request a PDF to be returned online, please email ERICRequests@ed.gov referencing the document’s ERIC number (EDxxxxxx). We apologize for the inconvenience and appreciate your patience as we work to resolve the situation.
ERIC is committed to keeping you informed as we move forward with this effort. Check the alerts and Spotlight area of the ERIC home page at eric.ed.gov for updates.
Temporary System Limitations:
There are several known search and display limitations caused by the temporary restrictions on full-text access. Specifically:
- * PDF links continue to display in ERIC records, even when full text is currently not available.
- * The ability to limit search results to only records with full text does not return reliable results.
As soon as the majority of full text is restored to the site, all features will return to normal operation.
Posted in carousel, Databases, eResources Blog, ERIC, PDF, Platform News | Comments Off on ERIC: Problem with PDFs Continues… Update
September 6th, 2012 by madgett | Comments Off on ERIC: Update on Full-Text Documents
As you probably know, full-text documents have been unavailable from ERIC for a few weeks now. Here’s the story…
“In early August we discovered that sensitive personally identifiable information appeared in some full text documents contained in the ERIC collection. Specifically, social security numbers and other highly sensitive information were found in multiple documents and in a way that could not easily be isolated. For that reason, we had to temporarily disable access to many full text documents.”
“We are seeking to restore access to documents as soon as possible. In order to restore access to ERIC, we have to check every document to see if it contains personally identifiable information.”
“Documents will be returned on a rolling basis and may take several weeks, but we are working as fast as possible.” —email from “ERIC Team”
Posted in Databases, eResources Blog, ERIC, PDF, Platform News | Comments Off on ERIC: Update on Full-Text Documents
May 1st, 2012 by madgett | Comments Off on RefWorks and More: Down Time Coming May 4th
Scholar’s Portal (the platform for RefWorks, ITER eBooks and perhaps a few other resources) is going down for maintenance on May 4th at 9:00pm for about 4 hours (1:00am May 5th). Sorry for the inconvenience.
Posted in Databases, eResources Blog, ITER, Platform News, RefWorks, Scholars Portal | Comments Off on RefWorks and More: Down Time Coming May 4th
March 27th, 2012 by madgett | Comments Off on EBSCOhost Databases Down (27th March)
*UPDATE* Databases are back!!*
Per EBSCO:
“Due to routine maintenance currently underway, we are experiencing temporary service interruptions for EBSCOhost… We apologize for this inconvenience and assure you that our engineering team is working on this top priority to restore service as soon as possible.”
Stay tuned.
Posted in Databases, EbscoHOST, eResources Blog, Platform News, Site Down | Comments Off on EBSCOhost Databases Down (27th March)
March 22nd, 2012 by madgett | Comments Off on ebrary: More eBooks to be Pulled
**UPDATE** The time is nigh! We’ve had some disappear already. The Catalogue should be updated early April.
On the heels of University of Toronto Press pulling ebooks from the Canadian Publishers Collection on ebrary, three other university presses are pulling their ebooks:
- McGill-Queen’s University Press
- Wilfred Laurie University Press
- University of British Columbia Press
The above publishers’ titles will be pulled in mid-March. The Catalogue and Summon will be updated then, but there may be some lag time with access lost before records are pulled.
The Canadian Publishers Collection is a “subscribed” collection, meaning we have not purchased the titles –only arranged for access. Any ebooks that we have purchased on ebrary will remain on ebrary.
But how can you tell a “Purchased” title from a “Subscribed” title on the ebrary site:
- on the ebrary site, go to the Advanced search screen
- set the first search box to Search in Title and add a known ebrary ebook title
- add a second search box to Search in Collection and pick “purchased titles” from the drop-down
- click the “Search ebrary” button
If you get the result “Unfortunately, we couldn’t find any results. Please try a new search above”, we have not purchased the title. If in step #3 above you change “purchased titles” to “subscribed titles” and search again, you should now get a result showing.
A cumbersome process, we know, but we hope it will become more streamlined and easier to identify purchased/subscribed titles down the road. Contact us if you have any questions.
Posted in Databases, eBooks, ebrary, eResources Blog, Platform News, UBC Press | Comments Off on ebrary: More eBooks to be Pulled
March 8th, 2012 by madgett | Comments Off on Adobe Reader X: Problems with ScienceDirect
The Library uses Adobe Reader 8, so there is no problem within the Library. However, if you use Adobe Reader X on your personal computer, there are issues with ScienceDirect. Please read here for further details on the problem and a fix.
Posted in Adobe Reader X, Databases, eResources Blog, Platform News, ScienceDirect | Comments Off on Adobe Reader X: Problems with ScienceDirect
March 5th, 2012 by madgett | Comments Off on Downloading an ebrary eBook: A New How-to Guide
A bit confused by ebrary’s Download functionality? Please read this how-to guide for our Canadian Publishers, Canadian Public Policy and Canadian Health Research Collections.
[NOTE: UBC's "sign in" for the ebrary Bookshelf is in the upper right of the ebrary website
and not exactly as shown in the guide below. At this time, the Library cannot guarantee support for the apps of various devices.]
Posted in download, eBooks, ebrary, eResources Blog, Platform News | Comments Off on Downloading an ebrary eBook: A New How-to Guide