recognition awards

UBC Library is pleased to announce that Hyunjoo Eom, Felicia de la Parra and Barbara Towell are the 2017 recipients of UBC Library Recognition Awards. The annual Library Recognition Awards program was developed to acknowledge the many ways in which Library staff contribute to their workplace through creativity, innovation, excellence and customer service.

The awards were presented at the annual Library Recognition Luncheon at the Robert H. Lee Alumni Centre on June 27, 2017. Congratulations Hyunjoo, Felicia and Barbara, and thank you to their nominators!

employee awards

Hyunjoo Eom, Barbara Towell, interim University Librarian Melody Burton, and Felicia de la Parra.

 


Hyunjoo Eom


Hyunjoo Eom (Korean Collections Support Assistant, Technical Services) earned the Employee Excellence Award for her impeccable work ethic and attention to detail. All of her nominators emphasized the level of trust they have in her work, and her passion and commitment to the Library.

“It was remarkable to witness Hyunjoo’s total dedication to the daunting task at hand and to observe the grace with which she carried out her duties. She never complained, criticized or dramatized. Her competence as a cataloguer was sought after to solve the numerous cataloguing problems which arose,” says one nominator.

Hyunjoo worked diligently on a cataloging project over several years – inventorying thousands of materials, updating and fixing records, and helping move items. As a direct result of her work, UBC Library’s Chinese, Japanese, Korean, Indic language, Indonesian, Tibetan and Persian collections have been greatly improved!

Felicia de la Parra

felicia
Felicia de la Parra (Library Assistant, Rare Books and Special Collections) is this year’s Unsung Hero. Felicia’s can-do attitude makes her a great team leader, and she is always striving to improve unit processes.

Felicia is a natural morale booster. She shows constant consideration and concern for colleagues, checking in to make sure they are thriving on both personal and professional levels,” says her nominator.

Always going the extra mile in contributing to the workplace, she has served on the various committees within the Library and is constantly working to make the workplace better for her colleague. Whether planning events or recognizing coworkers, Felicia’s care and understanding in her interactions with staff, students and community members make her an exemplary award recipient.

Barbara Towell

barbara
Barbara Towell (e-Records Manager, Records Management) received the Innovation Award for her work in educating colleagues in the Library and across the University. Barbara has consulted with units across campus to provide training in records management policies and procedures.

A colleague notes: “Even after my high initial expectations of someone in her field, I was impressed by Barbara’s focus, detail orientation, and organization. I have no doubt the same level of professionalism is shown to the units across campus Barbara meets with to consult on this same work.”

Barbara’s work on developing educational resources and training materials for records management procedures has established the Records Management Office as a key unit on campus. Her innovative ways of working with colleagues across campus make her a perfect fit for this year’s Innovation Award.

StaffAwards

UBC Library is pleased to announce that Jeremy Buhler, Phoebe Chow, and Meghan Waitt are the 2016 recipients of UBC Library Recognition Awards. The annual Library Recognition Awards program was developed to acknowledge the many ways in which Library staff contribute to their workplace through creativity, innovation, excellence and customer service.

Jeremy Buhler, Phoebe Chow, and Meghan Waitt are recognized for their exemplary contributions to UBC Library.

Jeremy Buhler, Phoebe Chow, and Meghan Waitt are recognized for their exemplary contributions to UBC Library.

The awards were presented at the annual Library Recognition Luncheon at the Robert H. Lee Alumni Centre on June 15, 2016. Congratulations Jeremy, Phoebe, and Meghan and thank you to their nominators!


Jeremy Buhler

Jeremy Buhler, Employee Excellence Award winnerJeremy Buhler (Assessment Librarian) earned the Employee Excellence Award for his subject matter expertise and the great amount of care and clarity instilled into his work. Widely sought after as a resource and partner on strategic and operational priorities by senior management, working committees, and others outside of the Library, Jeremy has a gift for translating complex information into material that is easily understandable and relatable. All of his nominators emphasized the level of trust he instills in others and the importance of his knowledge to the Library as a whole.

Jeremy is always patient, thoughtful, and clear in his interactions with staff and librarians and he shows compassion and sensitivity to his colleagues, particularly around contentious projects,” says one nominator.

Whether diligently working on the 2016 LibQUAL survey or the Library’s Staffing Plan, Jeremy approaches his portfolio with an openness to all opinions and a flexibility to collaborate. With the Library’s shift towards data driven decision-making based on user needs, Jeremy’s leadership and “sage and authoritative guidance” are indispensable assets to the University. 

Phoebe Chow

Phoebe Chow, Unsung Hero Award winnerPhoebe Chow (Asian Library, Program Services Assistant) is this year’s Unsung Hero. During her 16 years with the Library, Phoebe’s constant commitment, thoughtfulness, and positive approach toward her work, team, and library patrons reaches beyond the University community. During recent periods of transformation at the Asian Library, Phoebe assumed a supervisory role and growing tasks and duties were met with her characteristic professionalism and enthusiasm. 

Phoebe’s presence encourages curiosity and interest in the services and activities provided by the Library and she exemplifies a true Ambassador’s spirit,” says her nominator.

Always going the extra mile in contributing to the Asian Library’s community engagement mandate – whether creating visual displays or organizing events – makes Phoebe a critical support for library users. Phoebe’s care and understanding in all of her interactions with staff, students, and community members alike make her an exemplary award recipient.

Meghan Waitt

Meghan Waitt, Innovation Award winnerMeghan Waitt (Central Technical Services, Collections Management Coordinator) received the Innovation Award for her skills in combining technical expertise with a strong, practical understanding of library workflows involving both people and technology. Meghan’s inventive problem solving and guidance has been instrumental in monumental library branch moves over the last few years and in the implementation of new software and projects in the Library, including Tableau and the COPPUL Shared Print Archive Network

A colleague notes: “She has a talent for turning laborious, unglamorous projects like inventory and collection moves into something people are proud to be a part of and have fun doing.

Coworkers have come to count on Meghan’s creativity and thoroughness, infused into tasks such as producing sophisticated and comprehensive reports and workplans. Additionally, Meghan contributes generously to community strengthening activities at UBC Library, from Exceptional Workplace Committee programs to the annual Great Canadian Shoreline Cleanup. Meghan stands out for the “dazzling” vision she brings to the Library community. 

StaffAwards

Alan Doyle, Katherine Miller and Jessica Woolman are this year’s recipients of UBC Library Staff Awards. The awards program was established to acknowledge the many ways in which Library staff contribute to their workplace through creativity, innovation, excellence and customer service.

Employee Excellence Award recipient, Alan DoyleAlan Doyle (University Records Manager) received the Employee Excellence Award in recognition of his valuable leadership in expanding the Records Management program across campus. Patience, perseverance and diplomacy are some of his key qualities that have attributed to the growth of the program and to the Library’s continued relevance to the University. Throughout Alan’s 13 years with UBC Library, he has contributed significantly to Library operations by virtue of his work ethic, hands-on approach and respectful and diplomatic participation on many committees and working groups. His nominator noted that Alan demonstrates “a creative and entrepreneurial approach” resulting in innovation that is “exciting, collaborative and sustainable.”

Innovation Award recipient, Katherine MillerKatherine Miller (Reference Librarian), recipient of the Innovation Award, was recognized for her formidable efforts in developing and encouraging new and emerging online technologies for instruction at Woodward Library. Such innovations include the use of Blackboard’s Connect and Wimba/Collaborate to drive thousands of students to online tutorials, a clear and valuable service that has enhanced students’ use of Library collections. Katherine’s focus on open access, collaboration and sustainability has led to her knowledge being shared and re-used by other librarians to streamline processes for greater impact. In the words of her nominator, Katherine “pushes the limits for what technology can do, and makes gradual changes each year to provide a wealth of knowledge to all.”

Unsung Hero Award recipient, Jessica WoolmanJessica Woolman (Web Communications Coordinator) was acknowledged with the Unsung Hero Award for her critical role in promoting the Library’s value through the development of content for the web, social media, digital signage and print. While her work is largely invisible, its impact can be found widely throughout campus. Whether in the form of news stories on central UBC channels, promotional giveaways, or electronic and print signage, Jessica has helped establish the Library as a forerunner in strategic communications and marketing. Her expertise in social media and analytics has given the Library a better understanding of how to engage with users and how web channels can enhance the Library’s reputation. “[Jessica’s] natural inclination, to be of service to her team, to branch/unit staff, to the Library, and to others on campus, has made her indispensable,” says her nominator.

The awards were handed out at our annual Library Staff Summer Recognition Luncheon at St. John’s College on June 24, 2015. Congratulations Alan, Katherine and Jessica!

 

The Canadian Library Association has declared October 18 as Canadian Library Support Staff Day.

It’s a day to recognize and give thanks to Library support staff who help deliver programs and services to their communities (and in our case, faculty and students). We believe that the contributions of all our Library staff are essential.

Earlier this month, University Librarian Ingrid Parent received a message of thanks from Derek Gregory, Peter Wall Distinguished Professor and Professor of Geography: 

“I’ve been meaning to write this note [to] tell you how very much I value the UBC Library system…I’ve also come to value the extraordinary holdings, both physical and digital, in the collections and the increasing ease of access to them…I realise how difficult this must be to maintain, given rising costs and falling budgets, so I’m under no illusions about how precarious this all is and how much work must be involved in maintaining such an excellent, truly vital resource for us all.” 

If you’re dropping by any of our Library branches today, take some time to say thanks or high-five to your favorite Library staff – they’ll appreciate the recognition!

 

Awards program logo

When Ingrid Parent first started as University Librarian at UBC, one of her goals was to establish a staff recognition program at the Library. In 2012, that goal came to fruition with the launch of the Library Staff Awards Program, designed to acknowledge the many ways in which staff contribute to their workplace through creativity, innovation, excellence and customer service.

The program is a way of applauding employees and a tribute to those who serve the Library and UBC; it also helps support the Library’s aim of fostering an exceptional workplace by honouring and recognizing the talent and contributions of its employees.

“Every day at UBC, the work that staff does contributes to making the University a world-leading research and academic institution, as well as a great place to work,” says Alex Bayne, Director, HR Integrated Strategies. “Acknowledging the contribution of our colleagues through small gestures or through formal recognition goes a long way towards creating a caring and respectful workplace.”

Image of Anne Miele Image of staff member Image of staff member
Winners of the Library’s inaugural staff awards program, left to right: Anne Miele, Ernie Dick and Paul Lesack.

Paul Lesack, recipient of the inaugural Innovation Award and a Data/GIS Analyst at Koerner Library, was nominated for a collaborative project that uses emerging technologies to develop a new service for UBC students and the broader community. Working with the Vancouver Aquarium, he scanned old paper maps into interactive versions with geographic data. The project began as an effort to help geography students, but has also been used to assist scientists and city planners. By turning this resource into an interactive tool, Paul also addressed issues of sustainability and collections preservation.

The Library’s first Unsung Hero Award was presented to Ernie Dick, whom co-workers highlighted as someone with a phenomenal memory for procedures, work processes and people. Dick, a Library Assistant at the Irving K. Barber Learning Centre, received multiple nominations that described him as an invaluable team member and a pillar of the Library. 

Anne Miele, recipient of the Employee Excellence Award, was described as someone who goes the extra mile for Library patrons and her team members. Her nominator expressed appreciation for the positive energy and sense of humour that she brings to the workplace. “I work with a great group of folks who are all very supportive of me and each other,” said Miele, a Reference Assistant with Woodward Library, when she received the award. “These awards show commitment to the Library and University, and that the worth of our work is valued by all.”

“Publicly acknowledging the dedication and hard work of deserving employees brings with it many benefits,” adds Keith Kawa, Director of Human Resources for UBC Library. “However, recognizing the contributions of employees on an everyday, informal basis is, in my opinion, even more important. Feeling valued by their supervisor in the workplace is central to high employee motivation and positive morale.” 

Read more from UBC Library’s Community Report (2013).

UBC Library Staff Awards Program

Ernest Dick, Anne Miele and Paul Lesack are this year’s recipients of UBC Library staff recognition awards. The awards program was developed to acknowledge the many ways in which staff contribute to UBC Library through creativity, innovation, excellence, and customer service. 

Each recipient received a $750 cash award and a individualized award, presented at the annual Library Staff Appreciation Luncheon on June 27.

In addition to these three recognition awards, UBC Library also has two annual professional development awards. The Diana Lukin Johnston Award, used in support of ongoing education and training, was recently awarded to Tara Stephens and Tom Brittnacher. The Suzanne Dodson Award, which provides funding support of professional development activities, was recently awarded to Ivan Idzan from the UBC Okanagan campus.

Anne Miele, Science & Engineering, IKBLC. Recipient of the Employee Excellence Award

Librarian, Science and EngineeringA conscientious and detail-oriented individual, Anne Miele has been with the Library since 1979, and is skilled in both the public services and technical services aspects of her job, going the extra mile for patrons and her team members. Her nominator expressed appreciation for the positive energy and sense of humour that she brings to the workplace, along with her dedication to her colleagues and the Library. Anne’s knowledge, welcoming personality, and experience have helped build relationships throughout the Library system and beyond.

“Thank you all so much for the Staff Award! It came as a total surprise, and I very much appreciate it. I work with a great group of folks who are all very supportive of me and each other. These Awards show commitment to the Library and University, and that the worth of our work is valued by all.” 

 

Paul Lesack, Humanities & Social Sciences, Koerner Library. Recipient of the Innovation Award

Librarian, HSSPaul Lesack has been with the Library for 17 years and demonstrated initiative and creativity when he used emerging technologies to develop a new service that has benefited UBC students and the broader community. Working with the Vancouver Aquarium, he scanned old paper maps into interactive versions with geographic data. The project began as something to help geography students, but has since been used to assist scientists and city planners. By turning this resource into a digitally accessible interactive tool, Paul also addressed issues of sustainability and collections preservation.

“Thank you very much for honouring me with such an award. While I’m technically receiving an individual award, like most Library projects it wouldn’t have been possible without the help and support of others. [In addition to the help of Library staff,] the Vancouver Aquarium graciously consented to let me use their original cartography and monographs.”

 

Ernest (Ernie) Dick, Circulation, Irving K. Barber Learning Centre (IKBLC). Recipient of the Unsung Hero Award

Ernie Dick has been described as a problem-solver and a trusted advisor on book moves, and is noted for his efficiency and good nature. He maintains the in-and-out flow of materials for the [Automated Storage and Retrieval System (ASRS) in the IKBLC]; has a phenomenal memory for procedures, work processes, and people; and has worked for the Library for 24 years. He was the only recipient to be put forward by two different nominators, and has been described as an invaluable team member and someone who is “one of the pillars of the Library.”

 

About the Awards

Employee Excellence Award
Recipients of the Employee Excellence Award have an impeccable record of work excellence and workplace contributions. Their kindness, compassion and respect for others make them eagerly sought after to be project team members or leaders. Their innovation and creativity have a significant impact on UBC Library. Their presence has made the Library a better place.

Innovation Award
Innovators lead UBC Library by providing creative solutions. They are risk-takers and pioneers, pushing us to think in ways that reach beyond the status quo. Our libraries are their incubators, and their thinking is visionary. Nominees in this category have demonstrated new ways of performing existing processes, or have undertaken work that supports the vision of theLibrary’s Strategic Plan.

Unsung Hero Award
This award is dedicated to those employees who keep our libraries running, delivering our services and collections, and maintaining and improving operations. They are the backbone of the Library and a critical support for our users. Without their efforts, UBC Library would not be able to function or deliver the stellar service that users have come to expect.


a place of mind, The University of British Columbia

UBC Library

Info:

604.822.6375

Renewals: 

604.822.3115
604.822.2883
250.807.9107

Emergency Procedures | Accessibility | Contact UBC | © Copyright The University of British Columbia

Spam prevention powered by Akismet