Unfortunately RefWorks is having problems with off-campus exports at the moment (exporting is working fine on campus).


We have 3 possible work-arounds, the first being to set up VPN which is a way to access the UBC network when you’re off campus. There are instructions available here:



The two other methods are described below in a message from Scholars Portal:


“If you’re trying to export references from off-campus, you’ll most likely find that the first export will usually work, but the second and any subsequent exports within the same session will give you the wrong sign-in page and won’t let you access your account.
We’ve been able to devise two workarounds for this—hopefully one of these will let you export your references while RefWorks tries to resolve this problem:

1) For the second and any subsequent exports, when you click “Import into RefWorks,” a new tab will open prompting you to log in (this is usually where you would get an error message). Rather than logging in here, go to the address bar and remove &groupcode=Refworks (only this–leave everything else before and after) from the URL, then press enter to reload the page. Alternatively, you can replace “Refworks” with your institution’s group code if you know it. You should now be able to log into your account and your reference should import as normal.


2) Clear your browser’s cache between each export.

Obviously, these workarounds are far from ideal, and we’re working with the main RefWorks team in the U.S. to develop a more long-term solution.”

For the second work-around, use the group code. (This group code is available with your CWL & password.)


Thanks to Sally Taylor for reporting these issues!

Scholars Portal will be making an upgraded version of RefWorks available on Wednesday, August 18th.

Dubbed Refworks 2.0, the new interface offers an improved user experience featuring a cleaner layout, easier navigation, and a number of back-end technological improvements.

UBC RefWorks will be leaving its default to classic (i.e. same as now), but with a toggle button to 2.0 for those users who wish to try out the new interface. Note that the “Output Style Editor” is not yet available in 2.0, but is still in the classic version and that while Write n Cite is still available, it will have the ‘classic’ interface and not the updated one

We have increased the default disk space capacity for attachments to 3 GB per user.

RefWorks now has an attachment feature that allows users to attach files along with your references. Users receive 100 MB of default storage space. You can attach any type of file – the only requirement is that you have the software necessary to view the attachment. For information on how to attach files to references, see the Online help section Adding References Manually.

RefWorks has released its latest update as of May 2008. Highlights of this release relevant to the UBC community are…

1. Write-N-Cite III for Windows with Off-line Capabilities

RefWorks is pleased to inform you that Write-N-Cite III for Windows has completed beta testing and a final release version is now available for downloading. This optional plug-in provides you with single document formatting (and unformatting) as well as the ability to write and format a paper completely offline! Simply download your RefWorks database from within Write-N-Cite while online, then feel free to disconnect from the internet. Full Write-N-Cite functionality is available – inserting temporary citation placeholders, viewing reference information, using the citation editor – even formatting your paper in the output style you choose. All without accessing the internet. Download the new Write-N-Cite III for Windows from within your RefWorks account by selecting Tools, Write-N-Cite.

For details on using Write-N-Cite III for Windows online, see the RefWorks Basics tutorial section Using Write-N-Cite III for Windows or see the online help section Working with Write-N-Cite III for Windows. For details on working offline, see the online help section Writing Your Paper Offline and the Advanced Features Tutorial on Working Offline. Additionally, to view a preview of Write-N-Cite III for Windows, please click here.

2. Write-N-Cite v2.5 for Mac is Now Available

The latest Mac version of Write-N-Cite is fully available. This version 2.5 works with Microsoft Word 2008 for Mac and the Leopard operating system and has the same features as the current Write-N-Cite for Mac (citation editing, two document format, etc.). Download the new version from within your RefWorks account by selecting Tools, Write-N-Cite.

RefWorks has released its latest update. Full information is found here . Some of the new features include:

1. Write-N-Cite III for Windows with Offline Capabilities (Beta) (coming in mid-February 2008)

Windows users can now write and format a paper completely offline with this new version of Write-N-Cite. More information can be found here

2. Improved APA Bibliography Formatting

RefWorks is the first to automatically detect whether a reference has a Digital Object Identifier (DOI) or other electronic information and print the appropriate information in your bibliography when an APA output style is selected – meeting the new APA guidelines.

3. Automated Marking of Duplicate References for Deletion

When using the Exact Match or Close Match duplicate detection features, RefWorks now pre-selects (marks) for deletion the newest duplicate reference.

4. Deleted References Folder

References deleted from your account are now automatically stored for 30 days in the Deleted References folder. This folder is accessible by selecting Folders, View, Deleted References from the toolbar.

For all the information, be sure to read the full release notes for January 2008.

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