Issue Resolved

There is an issue affecting certain Elsevier ScienceDirect journals.
While green ‘Full-Text Access’ icons may be displaying next to an article, the PDF Download functionality isn’t working correctly, and all users are confronted with a paywall. The Elsevier team is working on this issue and we hope to have an update for you soon.

A list of the known affected titles is below. Should you come across any other titles with this same issue, please report them to eResources Help.

Elsevier has a temporary workaround, in case any researchers need immediate access to an article.
Instead of clicking the “Download PDF” button, check the box next to the article and then select “Download selected articles”. That will give the option to open a zip file and then access the article.

Titles known to be affected:
* Science of the Total Environment
* Midwifery
* Journal of Molecular Biology

UPDATE: Off-Campus Access has been restored as of Sunday, Feb.9, 7:00PM (PST) .
Please clear your cache and cookies.
If problems persist, contact us via our Help Form.

ScienceDirect => Off-Campus Access Blocked

EZproxy (off-campus access, where you log in with your CWL) has been blocked by ScienceDirect. We are working to get the block lifted for the weekend.  Stay Tuned!

UPDATE : PDFs now working

PDFs of articles are not downloading for a number of ScienceDirect ejournals.

An error message saying “Something went wrong” appears.

We have reported the problem. Stay tuned!

UPDATE => ScienceDirect restored.

Elsevier has restored access to ScienceDirect.

They blocked access for almost a full day due to “Systematic downloading of significant amounts of data”. Please read about the use of Library-licensed online resources.

Do not use automated software to download articles. If you wish to do Text & Data Mining or other high-download activities, contact our Licensing Unit to see what is possible. In some cases, all the Provider needs is notification beforehand.

Connect to Library Resources

At this time, ScienceDirect (ebooks & ejournals from Elsevier) appears to be blocked for off-campus Access via EZproxy.

We are investigating.

Stay tuned.

UPDATE! Science Direct is tweeting that the issue is resolved. If you are still having problems:

  1. clear the history (cache & coolies) from your browser and try again
  2. report via the Help Form below if problems continue

The ScienceDirect platform from Elsevier is experiencing intermittent problems.

Sometimes there is an error message “Sorry, your request cannot be processed…” sometimes a log-in screen.

We are working on a solution. Please report any problems to our Help Form.

 

UPDATE! Science Direct is tweeting that the issue is resolved. If you are still having problems:

  1. clear the history (cache & coolies) from your browser and try again
  2. report via the Help Form below if problems continue

The ScienceDirect platform from Elsevier is experiencing intermittent problems.

Sometimes there is an error message “Sorry, your request cannot be processed…” sometimes a log-in screen.

We are working on a solution. Please report any problems to our Help Form.

 

ArticleCurrently, there seems to be a problem linking at the ARTICLE level from Summon, PubMed, etc. to ScienceDirect. We are investigating.

If you don’t want to land at the JOURNAL level in ScienceDirect and then hunt for your article, you can go to ScienceDirect’s Advanced Search page and search for the article from there. Remember though, that as you are not coming from the Library you will not see our coverage dates ahead of time. It is possible you will find an article outside our access dates. If the article lacks a green box or a PDF icon, odds are we do not have access.

Sorry for the inconvenience.

ScienceDirect**UPDATE**Problem Solved. Please clear the cache & cookies from your browser and try the PDF icon at the article level. It should pop-up into a .pdf document now.

For people off campus accessing PDFs of articles from journals on ScienceDirect, you can access the HTML version no problem through EZproxy, but clicking on the PDF icon brings a pop-up window asking for a log-in.

To get past this problem, you can right-click on the PDF and have it open in a new tab.

We are working to solve this problem.

Now-PlayingSeveral new ejournals have been added to our Elsevier / ScienceDirect collections. They are:

  • Annals of Allergy Asthma & Immunology   1996+
  • AORN Journal   1995+
  • Healthcare Management Forum   1995+
  • Journal of Dairy Science   1995+
  • Mayo Clinic Proceedings   1995+
  • Seminars in Diagnostic Pathology   2003+
  • Seminars in Nephrology   2003+
  • Seminars in Oncology   2001+
  • Solid State Physics   2001+

You can find these in our ejournal Portal (the A-Z list) starting April 27th. After that date, search by journal title HERE . You should find the articles for these journals in our Summon Discovery service next week.

 

 

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