The ASRS is currently experiencing service delays due to a power interruption. Please call the IKBLC circulation desk at (604) 822-8149 before picking up material.

The ASRS is currently experiencing service delays due to a mechanical issue. Please call the IKBLC circulation desk at (604) 822-8149 before picking up material.

The ASRS is currently experiencing service delays due to a mechanical issue. Please call the IKBLC circulation desk at (604) 822-8149 before picking up material.

There is scheduled maintenance of the ASRS  from February 27 to March 2, 2017. Material delivery may be delayed by up to several hours. Please call the IKBLC Library Circulation Desk at 604-822-8149 before picking up your material to ensure it has arrived.

There is currently a maintenance issue with one of the ASRS aisles. Material delivery may be delayed. Please call the IKBLC Library Circulation Desk at 604-822-8149 before picking up your material to ensure it has arrived.

There is scheduled maintenance work for the ASRS from August 8-12. Material delivery may be delayed by up to a day. Please call the IKBLC Library Circulation Desk at 604-822-8149 before picking up your material to ensure it has arrived.

There is scheduled maintenance work for the ASRS from April 25-28. Material delivery may be delayed by up to several hours. Please call the IKBLC Library Circulation Desk at (604) 822-8149 before picking up your material to ensure it has arrived.

The ASRS is currently experiencing service delays. Please call the IKBLC circulation desk at (604) 822-8149 before picking up material.

UBC’s new campus-wide Pay for Print service is rolling out at UBC Library branches, replacing existing Library pay-for-printing solutions.

Pay for Print is a service that allows students, faculty, staff and visitors at UBC to print, copy and scan documents efficiently. Pay for Print uses a unified system of payment via the UBCcard to allow anyone to use specially marked printers, which are located across campus. This service enables a uniform payment mechanism and accounting service to allow departments to offer students, faculty and staff access to printing services with their UBCcard.

Please be aware that Pay for Print account activation may not be immediate; please plan for extra time when you first use this system.

For in-person assistance at Library locations, please visit the Circulation, Reference or Information desk and a Library staff member will assist you.

We appreciate your patience as this new system is rolled out across campus.

STUDENT ACCOUNT ACTIVATION

A critical first step to activate student accounts for the Pay for Print system if they have never added money to their UBCcard is to change their CWL password. This can be done on the CWL My Account page. Once the password is changed, the final step for card activation is to login to the Pay for Print website, and add money to their card by clicking the ‘Add Money—UBC Card’ link. This must be done via credit or debit card on the Pay for Print website for the first time. Student cards cannot be activated with cash using a Pay for Print card vendor or at a Food Services Outlet.

REFUND OLD COPY CARDS

Refunds for old copy cards include both the deposit ($1) and the balance amounts on the cards. Refunds are provided Monday – Friday in the following locations:

Locations Hours

On-campus

9 a.m. to 3:30 p.m.

Off-campus

8 a.m. to 5 p.m.

VISITORS AND GUEST CARDS

Visitors to the campus are also able to use the Pay for Print service by purchasing a re-loadable guest card to pay for printing services on specially marked printers. These re-loadable cards are available from any Library Circulation Desk or Food Services Outlet at a cost of $5.00  

WIRELESS ISSUES

For off-site wireless or connectivity issues (i.e. submitting a print job from your personal laptop off-campus), please contact UBC IT Service Centre Help Desk (604-822-2008).

Additional information will be posted as it becomes available. 

 

Due to scheduled maintenance work, some Library website service will be unavailable Sunday, March 9 from 10:30 p.m. to 12:00 a.m.

Services affected include the Library catalogue, My Library account, the room booking system, events calendar system, barcode/PIN authentication and off-campus login. 

The outage is expected to end at midnight on Sunday. 

Thank you for your patience. 

a place of mind, The University of British Columbia

UBC Library

Info:

604.822.6375

Renewals: 

604.822.3115
604.822.2883
250.807.9107

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