As announced in August, UBC’s new campus-wide Pay for Print service has rolled out at UBC Library branches, replacing existing Library pay-for-printing solutions.

Pay for Print is a service that allows students, faculty, staff and visitors at UBC to print, copy and scan documents efficiently via their UBCcards. This service enables a uniform payment mechanism and accounting service to allow departments to offer students, faculty and staff access to printing services with their UBCcard.

As part of this process, the Library has asked that all users with old copy cards return their cards for refunds. Refunds include both the deposit ($1) and the balance amounts on the cards. Refunds are provided Monday – Friday in the following locations:

The deadline for refunds is October 31. Please contact lib-oldcopycards@lists.ubc.ca with any questions about old Library copy card refunds.

For more information on the Pay for Print process, visit the Library’s Print, Copy, Scan website.

UBC alumni can now access some Library resources both on- and off-site, thanks to an initiative from Alumni UBC.

Recent licensing benefits include access to EBSCO Academic Search and Business Source Alumni Editions for all UBC alumni. This database provides access to more than 4,150 full text journals. 

Alumni can access the content both on-and off-campus once they register their A-Card using the online portal. 

Additional UBC Library resources specific to alumni can be found in our online user guide. 

For questions regarding troubleshooting, A-Card validation or for feedback, contact Alumni UBC at 604.822.3313 or alumni.ubc@ubc.ca.

The Automated Storage and Retrieval System (ASRS) in the Irving K. Barber Learning Centre will be unavailable, effective Wednesday, June 19, due to unexpected construction related issues. 

Service is expected to resume on Thursday, June 20.

We apologize for the inconvenience. 

Koerner Library, Education Library and David Lam Library will be closed on Saturday, June 8, with normal hours resuming on June 9.

The closure is due to maintenance work from UBC Building Operations which includes a series of buildings on campus. Koerner Library, the Neville Scarfe Building and the Henry Angus Building will be affected by the electrical maintenance. The work will be done on a primary power switch gear, requiring a full electrical shutdown for the group of buildings.

For information on the maintenance, affected departments and times, please visit the UBC Building Operations website.

Beginning January 2013, users accessing the Library’s online resources from off campus through myVPN will need to use the EZproxy tool instead.

When accessing a journal or database, EZproxy will automatically determine whether users are valid UBC patrons. Users can simply provide their login credentials (i.e. CWL or Library Barcode/PIN) to access Library resources remotely. Users can login to EZproxy at any time while visiting the Library website by clicking the “Login” button on the navigation bar.

The myVPN service is maintained by UBC – other UBC services available via myVPN will not be affected by the Library changes. 

However, myVPN service requires users to use specific software, while the EZproxy tool can be used without any additional software installations.

Visit the Use the Library site for instructions on connecting from home. For electronic resources troubleshooting or technical assistance, please use the Contact Us form.

If you have any questions regarding the change, please contact Teresa Lee, E-resource & Access Librarian, at teresa.lee@ubc.ca. 

• More information about myVPN
• More information about EZProxy

You spoke…we listened.

In conjunction with Xerox, UBC Library is installing new printers and copiers across three branches this month – the beginning of a rollout that will continue into the new year. 

Better and faster machines were installed in the Irving K. Barber Learning Centre as part of a test installation. Beginning the week of December 4, the installations will accelerate, with all public units being replaced across the following branches:

The installation crew is installing one machine at a time to minimize the impact on users. However, certain units may be unusable during installation times. Those wishing to print or copy should look for printed signs in the Library to point them to unaffected areas or visit the Library website for a list of copy and print stations. 

These installations are being implemented partly due to feedback from users who offered feedback about printing and copying services at the Library. We value your input – if you have feedback on the new machines or the installation process, please direct your comments to the General Queries contact form or tweet @ubclibrary (hashtag #ubcnewprinters).