As announced in August, UBC’s new campus-wide Pay for Print service has rolled out at UBC Library branches, replacing existing Library pay-for-printing solutions.

Pay for Print is a service that allows students, faculty, staff and visitors at UBC to print, copy and scan documents efficiently via their UBCcards. This service enables a uniform payment mechanism and accounting service to allow departments to offer students, faculty and staff access to printing services with their UBCcard.

image of copy card

As part of this process, the Library has asked that all users with old copy cards return their cards for refunds. Refunds include both the deposit ($1) and the balance amounts on the cards. Refunds are provided Monday – Friday in the following locations:

Locations Hours

On-campus

11 a.m. to 2 p.m.

Off-campus

11 a.m. to 2 p.m.

The deadline for refunds is October 31. Please contact lib-oldcopycards@lists.ubc.ca with any questions about old Library copy card refunds.

For more information on the Pay for Print process, visit the Library’s Print, Copy, Scan website.

alumni graduation

UBC alumni can now access some Library resources both on- and off-site, thanks to an initiative from Alumni UBC.

Recent licensing benefits include access to EBSCO Academic Search and Business Source Alumni Editions for all UBC alumni. This database provides access to more than 4,150 full text journals. 

Alumni can access the content both on-and off-campus once they register their A-Card using the online portal

Additional UBC Library resources specific to alumni can be found in our online user guide

For questions regarding troubleshooting, A-Card validation or for feedback, contact Alumni UBC at 604.822.3313 or alumni.ubc@ubc.ca.

 

The Automated Storage and Retrieval System (ASRS) in the Irving K. Barber Learning Centre will be unavailable, effective Wednesday, June 19, due to unexpected construction related issues. 

Service is expected to resume on Thursday, June 20.

We apologize for the inconvenience. 

The Music Library will be relocating as of June 21. From June 24 – 26, music collections and services will relocate to the Library at the Irving K. Barber Learning Centre. 

The current location in the Music Building will be closed with limited retrievals and seminar room access available 9 a.m. to 2 p.m. while the move is underway. We regret any temporary service disruptions.

We look forward to seeing you in the new Library in the Irving K. Barber Learning Centre:

  • Music collections on levels 3 – 4
  • Listening stations, multimedia rooms on level 3 (opening September 2013). Temporary listening facilities will be available during the summer.
  • Music reference staff offices on level 4, room 414. Our telephone and email contacts remain unchanged. Staff will be accessible after June 24.

Please check the UBC Library Changes website for more information.

Koerner Library, Education Library and David Lam Library will be closed on Saturday, June 8, with normal hours resuming on June 9.

The closure is due to maintenance work from UBC Building Operations which includes a series of buildings on campus. Koerner Library, the Neville Scarfe Building and the Henry Angus Building will be affected by the electrical maintenance. The work will be done on a primary power switch gear, requiring a full electrical shutdown for the group of buildings.

For information on the maintenance, affected departments and times, please visit the UBC Building Operations website.

Woodward Library will be closed on Saturday May 4. The Library will resume normal hours on Sunday, May 5. 

The closure is due to maintenance work from UBC Building Operations which includes a series of buildings on campus. Woodward Library, the Instructional Resources Centre, the Cunningham and Wesbrook buildings, and the School of Population and Public Health will all be affected by the electrical maintenance. A high voltage feeder being repaired requires a full electrical shutdown for the group of buildings. Building Operations expects the shutdown to last from 8 a.m. to 8 p.m. on Saturday, May 4.

For information on the maintenance, affected departments and times, please visit the UBC Building Operations website.

Visit the Library’s Hours and Locations page for more information on branch hours.

Beginning January 2013, users accessing the Library’s online resources from off campus through myVPN will need to use the EZproxy tool instead.

When accessing a journal or database, EZproxy will automatically determine whether users are valid UBC patrons. Users can simply provide their login credentials (i.e. CWL or Library Barcode/PIN) to access Library resources remotely. Users can login to EZproxy at any time while visiting the Library website by clicking the “Login” button on the navigation bar.

The myVPN service is maintained by UBC – other UBC services available via myVPN will not be affected by the Library changes. 

However, myVPN service requires users to use specific software, while the EZproxy tool can be used without any additional software installations.

Visit the Use the Library site for instructions on connecting from home. For electronic resources troubleshooting or technical assistance, please use the Contact Us form.

If you have any questions regarding the change, please contact Teresa Lee, E-resource & Access Librarian, at teresa.lee@ubc.ca

  • More information about myVPN
  • More information about EZProxy

You spoke…we listened.

In conjunction with Xerox, UBC Library is installing new printers and copiers across three branches this month – the beginning of a rollout that will continue into the new year. 

Better and faster machines were installed in the Irving K. Barber Learning Centre as part of a test installation. Beginning the week of December 4, the installations will accelerate, with all public units being replaced across the following branches:

Date of installation Library
Week of December 4  Koerner Library 
Week of December 11  Irving K. Barber Learning Centre
Week of December 18  Woodward Library
TBA in new year
  • Asian Library
  • Biomedical Branch Library
  • David Lam Library
  • Education Library
  • Eric Hamber Library
  • Law Library
  • Music Library
  • Xwi7Xwa Library
  • St. Paul Library
  • Robson Square Library

The installation crew is installing one machine at a time to minimize the impact on users. However, certain units may be unusable during installation times. Those wishing to print or copy should look for printed signs in the Library to point them to unaffected areas or visit the Library website for a list of copy and print stations

These installations are being implemented partly due to feedback from users who offered feedback about printing and copying services at the Library. We value your input – if you have feedback on the new machines or the installation process, please direct your comments to the General Queries contact form or tweet @ubclibrary (hashtag #ubcnewprinters).

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UBC Library

Info:

604.822.6375

Renewals: 

604.822.3115
604.822.2883
250.807.9107

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