There continues to be intermittent issues with the eJournal Portal (the tab that says “Journal Titles” on the Library Homepage).

Per the third-party that hosts this service:

“Thanks for the reports of slowness related to the E-journal Portal.  We are aware of the issue… this issue is happening intermittently and is not impacting all customers which has made it difficult to diagnose and definitively address.  For those impacted, we understand this is frustrating and apologize for the inconvenience this is causing you and your users.  We also understand the timing is not great as many of you are starting new school years.”

“[W]e have a series of fixes going out in the next 1-5 weeks that we believe will significantly reduce the instances of slowness (if not fix this issue altogether).”

As a temporary work-around, you can search for a journal title in the Catalogue from here.

…selecting “Journal title begins with” from the dropdown menu, BUT this will only search for journals (electronic and Print) that have a record in the Catalogue.

As always, report any problems – and direct Patrons to do the same – with online resources via our Help Form.

 

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