You spoke…we listened.

In conjunction with Xerox, UBC Library is installing new printers and copiers across three branches this month – the beginning of a rollout that will continue into the new year. 

Better and faster machines were installed in the Irving K. Barber Learning Centre as part of a test installation. Beginning the week of December 4, the installations will accelerate, with all public units being replaced across the following branches:

Date of installation Library
Week of December 4  Koerner Library 
Week of December 11  Irving K. Barber Learning Centre
Week of December 18  Woodward Library
TBA in new year
  • Asian Library
  • Biomedical Branch Library
  • David Lam Library
  • Education Library
  • Eric Hamber Library
  • Law Library
  • Music Library
  • Xwi7Xwa Library
  • St. Paul Library
  • Robson Square Library

The installation crew is installing one machine at a time to minimize the impact on users. However, certain units may be unusable during installation times. Those wishing to print or copy should look for printed signs in the Library to point them to unaffected areas or visit the Library website for a list of copy and print stations

These installations are being implemented partly due to feedback from users who offered feedback about printing and copying services at the Library. We value your input – if you have feedback on the new machines or the installation process, please direct your comments to the General Queries contact form or tweet @ubclibrary (hashtag #ubcnewprinters).

*UPDATE* – EZproxy update a success. All should be working better than before.

ezproxyYou saw the banner on the Library Home page that reads:

EZproxy Unavailable – Thursday, Feb 4th, 2:00PM – 6:00PM

But what does that mean to you?

If you are trying to connect to a subscribed eresource from off campus, Proxy will not be an option for the 4 hours. Please use myVPN.

Books24x7_Logo_Final_clearBooks 24×7 will have connection issues till possibly Friday morning. The “old” login (for anyone familiar with the blue screen) will work if you have a pre-existing account. The new will not. See the Library Information Page for your login options. Only “Alternate online access: Click here for the electronic version.” links will work in the catalog during this time.

ebraryebrary will be unavailable from off campus unless you go through myVPN possibly till Friday morning. Personal bookshelves will be unavailable for the same period, whether on or off campus.

china_dataChina Data Online will be unavailable till Friday morning or possibly later.

GMIDGlobal Market Information Database (GMID) will be unavailable till possibly Friday morning.

Passwords that are hidden behind links that require your UBCcard Barcode and PIN will be unavailable for the 4 hours.

We apologize for all this (and possibly more) disruptions, but the end result will be a better Proxy service. If you encounter any problems or have questions, please contact us.

a place of mind, The University of British Columbia

UBC Library

Info:

604.822.6375

Renewals: 

604.822.3115
604.822.2883
250.807.9107

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