Due to the heavy traffic Wiley Online is experiencing from our off-campus server (EZproxy), they are occasionally blocking the IP address.

If you see an error like this on the Wiley site:

“Access from your IP address has been blocked. Please contact your librarian for assistance.“

Please try the following:

• Make sure that you are NOT logged into MyVPN
• Clear the history (cache & cookies) from your browser
• Wait 10 – 15 minutes then try the link to the item on Wiley again.

If access problems continue, please report them to us via our Help Form with a screenshot, if possible, of the error message.

UPDATE Access to Wiley ebooks restored.

Loss of access to many Wiley Online eBooks.

We are working on a solution, stay tuned!

Report any problems via our Help Form.

Wiley OnLine Library Moving UPDATE Moved March 17 or 18 2018

Well, looks like the move happened. Site looks different and has some changes to functionality, I believe. Have a look HERE.

Please talk to your Subject or Liaison Librarian if you have any questions about using the site or its features. Contact us at the Help Form below to report any problems.

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We were just advised that Wiley will be migrating to their new platform this weekend [March 17th or 18th]. Redirects will be in place, but there will be no dual access period. Wiley does not anticipate any downtime. Although the base URL remains the same, the URLs at the journal level will be changing

Please report any problems to our Help Form.

UPDATE ; Wiley Online is back online.

Wiley Online Library (eBooks & eJournals) seems to be down.

Working on it.

Stay tuned.

**UPDATE – ACCESS RESTORED** If you had problems yesterday, Please clear the history (cache & cookies) from browsers and try accessing Wiley now. Contact us via the Help Form if problems persist.

We are currently experiencing access problems for the Wiley Online Library eBooks & eJournals – especially via EZproxy.

Working on a solution. Watch this space for updates.

UPDATE – Access temporarily restored while problem being sorted. Please clear history (cache & cookies) from your browser and try accessing again.

Access to the Wiley journals & ebooks is experiencing problems.

All off-campus access via EZproxy is down. Some on-campus access is down, as well. We are working on the problem.

Wiley Online Library will be unavailable on Saturday 7th November 2015 from 10:00-16:00 GMT / 05:00-11:00 EST / 18:00-00:00 SGT for essential maintenance. Apologies for the inconvenience.

Hello:

Access to Wiley ejournals and ebooks is currently down for off-campus users. On campus access is not effected. We are working on it. Thank you for your patience.

The ebook aggregator Knovel is pulling all its Wiley-Blackwell titles at the end of March. They had pulled access earlier, but restored it temporarily.

The reason behind the pulling is that the agreement between Wiley and Knovel was not renewed for 2014. This is a decision between these two companies: the publisher Wiley and the platform Knovel.

The Wiley Online Library is experiencing problems exporting citations to RefWorks. To get around this, please try the following:

*In Wiley Online Library:*

• 1. Perform your search.
• 2. Click the boxes beside the references you wish to export.
• 3. Select *Export Citation* at the top of the search results.
• 4. A new window will open. Using the drop-down menu beside Format, select *Plain Text* and select whether you would like just the Citation or the Citation & Abstract beside Export Type.
• 5. Click *Submit*.
• 6. A new window will open prompting you to save the file to your computer.

*In your RefWorks account:*

• 1. Go to *References ? Import*.
• 2. Select *RIS Format* as your Import Filter/Data Source and *Multiple Databases* as your Database.
• 3. Click *Browse*.
• 4. Find the .txt file you saved to your computer in Step 6 above and upload it.
• 5. Click *Import* to import your references into RefWorks.

**Wiley Online Library is back online**

Looks like the Wiley Online Library site has crashed. Hopefully, not for long. No ejournal access to Wiley titles at the moment.