"Want to be really DISRUPTIVE? Listen to a customer."
Saturday, December 19th, 2009This is the title of a post my Mark Hurst of “Good Experience” – a no-nonsense customer centred blog that is a favourite read for me. This particular article is a short one, but worth the extra click to read it in full. It really emphasizes that in “noisy” fast moving times, the truth is [...]
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