Having a problem?

A good starting place would be to check out our Frequently Asked Questions: A list of common issues and solutions that may help you find an answer to your questions.

You may also send an email to our support ticketing system at weblogsupport@exchange.ubc.ca.  This will ensure that not only will your request not fall under the radar, but also that it is resolved in a timely fashion. When sending an email, please include the URL of your blog and your UBC Blogs username.

Finally, check out the UBC Blogs Group where other users may be able to help you. This is primarily a group for users to interact and discuss the UBC Blogs. It’s a great place to offer and find tips and tricks on how to get the most out of using UBC Blogs.

If you are interested in plugins that we have developed, you can find them here.

Face to Face

Visit us at the WordPress Support Clinic

Every Monday and Thursday from 1pm – 3pm
at the Center for Teaching, Learning and Technology (former TAG office).