For MS Word document of minutes, see E-mail from Monday October 26, 2009 12:32:39 pm sent to lib-all – http://libarchi.library.ubc.ca/showmail.php?msgid=85963

Reference and Instruction Committee
Meeting Minutes – September 22, 2009
9:30 am – 11:30 am, Gold River Videoconference Room, IKBLC 272

Present:
Yvonne Chan, Linda Dunbar (co-chair), Shirin Eshghi, Paula Farrar, Ellen George, Katherine Miller (recorder), Julie Mitchell, Trish
Rosseel, Christina Sylka and Elim Wong.
Apologies:
Eugene Barsky,
Jan Gattrell, Katherine Kalsbeek, Kim Lawson, Music Library
Guests:
none
Approval of Agenda Approved with Revisions
Agenda Item Summary Action
1. Introduction of new member Welcomed Ellen to the RIC committee from HSS. RIC thanks Kimberly Hintz for her contributions over the past two years.
2. Research Rescue service hosted in the Chapman Learning Commons (Julie Mitchell) Replaces the Term Paper Research clinic that the library has formerly offered. Clear mandate not to duplicate reference desk services
provided at the library reference desks. Focus on getting students started and referring them to the appropriate reference desk.
Staffed by volunteer SLAIS students who have been through at least the core courses, some are currently GAAs. Julie will review all of
the shift notes to ensure consistency and quality of service. More information available on the Research Rescue Blog: http://blogs.ubc.ca/researchrescue/

Julie will share statistics on usage with RIC. Julie has requested that if there are special requests, please let her know.

Christina mentioned the librarians at the David Lam Library had developed, “Jumpstart Your Research” on their branch page.

3. myVPN Sept 3rd a new VPN was released by IT. New information will be on the library website – Yvonne, Paul and Julie working on this.

RIC requests that a message goes out to lib-all about MyVPN.

Linda will send an email to Rue and Lea to inform them about the impact on instruction.

4. Conference summaries roundtable Question of whether RIC will sponsor conference summaries roundtable in December. Linda to speak with Kathy Hornby to see if there’s possibility for partnership with the Research Salon and conference summaries
roundtable.
5. Teaching and Learning update Orientations update: Trish, Julie, Linda, Joy, Ann, Jessica, Shirin and Jing staffed the general orientations (for Imagine, new
Staff/Faculty, graduate students, aboriginal students) this year.

Graduate Student Series being publicized with FoGS and on library websites.

New teaching and learning blog http://blogs.ubc.ca/librarylearning/

Student to Scholar Series – library participating by tagging our workshops of interest to undergraduates (i.e. RefWorks) with the
student to scholar tag. Increases publicity of library workshops.

Continuing Studies Support – consulting with library and then have a conversation with Continuing Studies to be clear and
consistent in our services.

Distance Ed Support – Extension library branch will be closing by May 2010. There will be a new guide for Distance Education students
– like the ones on “Services For You”.

Orphaned pages: Trish has been discussing with eStrategy and Website Redesign committees about orphaned pages. She will be creating a
working group to create an inventory of the orphaned pages for instructional web pages and look at redesigning.

Trish will send out a call for volunteers to lib-all once the dates were identified to create an “orientation squad”.

Trish will email lib-all to learn about what we have been doing for Continuing Studies

Trish will email to lib-all to get input from: borrower services, ill, and others who are working with distance students and to create
a working group.

6. Strategic plan for the Reference and Instruction Committee. We will discuss possible restructuring and re-examination of RIC mandate with Lea on October 28th.

In order to have Lea as a regular member of RIC, we will need to reschedule to another date as she has other permanent commitments on
Tuesday mornings.

RIC October meeting with be on Wednesday October 28 9 am to 11 am in the Gold River Room (IKBLC 272)
7. FAQ database Discussion of the FAQ database report and the need for a librarian to be assigned to overseeing the content of new FAQs.

To be discussed further at meeting with Lea on October 28th

RIC requests that Yvonne put a message on the FAQ submission form indicating that we are not accepting new FAQs.
8. AskAway Coordinator Request to have the AskAway coordinator invited to be a permanent member of RIC – as that person is coordinating our virtual
reference service.

Tabled to meeting with Lea about RIC’s mandate.

9. Captivate status. Software has arrived but still needs to be loaded. Linda will touch base with affected parties.
10. Subject Guides Working Group Final Report RIC thanks the authors of the SGWG Report. It will be going forward to PSC in October.
11. ALPS LINK contest “Laud a Librarian” Request for UBC Library’s support for the “Laud a Librarian contest” 2009. Linda to bring request forward to Lea Starr
Teaching space (K216) and New services (Scanning) Teaching Spaces – Koerner 216 will soon be available as a teaching space. It will not be another computer lab. The layout of the
space is still being discussed.

Scanners now available in IKBLC in Learning Commons. You can book the Mac Multimedia stations (north side) in the public group booking
system.

12. Library Research Videos created in partnership with UBC LEAP & the Undergraduate Biology Program Katherine Miller worked with UBC LEAP and the Undergraduate Biology Program. Thanks to Julie Mitchell for connecting the interested
parties.

The original goal was to create a short video for BIOL 140 students to reinforce all the ways they can get research help from the
library. The videos are of students talking to students giving their tips. The students discuss, in an improvised way, their tips on
how to succeed with library research. The students discussed some other topics we thought would make good short videos – i.e.
RefWorks. These videos have now been uploaded to YouTube and are available for use.

* Getting Started with Library Research

http://www.youtube.com/watch?v=XNpdGP3ektw

* How to Read a Scholarly Paper

http://www.youtube.com/watch?v=uQkiRsXjRog

* What is RefWorks? http://www.youtube.com/watch?v=hKK9GarIUhY

* Getting Involved http://www.youtube.com/watch?v=kp8RQszcJ9A

13. AMS Insider Agenda 09/10 Concern was raised regarding the Library’s one page entry in the AMS Insider Agenda. Particularly the paragraph “For times
when images might speak louder than words, the UBC Library Vault is an… Visit www.ubcvault.ca”
Linda to bring forward to Lea RIC’s concern about the inclusion of this paragraph
14. Laptop Cart in IKBLC Cart of laptops idea for teaching at IKBLC. Linda to follow up with Leonora.
Meeting adjourned: 11:30am

Next meeting: Wednesday October 28, 2009 @ Gold River Videoconference Room, IKBLC room 272

Recorder: Christina Sylka


Meeting minutes circulation schedule: 1st version sent on Sept. 25th, with responses requested by October 2nd. 2nd version
distributed to RIC on October 7th. Feedback on 2nd revision due within 3 days, by October 10th. If there are no
adjustments to the 2nd revision, RIC co-chairs will send to lib-all.

For agenda, see E-mail from Mon 9/21/2009 3:24 PM – http://libarchi.library.ubc.ca/showmail.php?msgid=83774

Reference and Instruction Committee<
Draft Agenda
September 22, 2009
9:30-11:30 a.m.
Gold River Videoconference Room 272 IKBLC

Recorder: Katherine Miller

Regrets:
Jan Gattrell, Eugene Barsky, Kim Lawson, Katherine Kalsbeek

Co-Chair:
Kim on temporary leave as Co-Chair.

Welcome
to Ellen George

Agenda
(discussion/ changes)

Old Business:

1. Conference summaries roundtable – call for volunteers to organize December session

2. Teaching and Learning update: orientations, graduate student series, student to scholar series, distance ed support and continuing studies support.
Trish (10 min.)

3. Strategic plan for the Reference and Instruction Committee.

Discussion regarding possible restructuring and re-examination of RIC mandate, etc.

Lea Starr is unable to attend due to scheduling conflict with previous commitments: LOMG has been moved to Tuesday, followed by UBC Health & Safety
Committee. Special meeting scheduled for October 28 for this discussion.

Vanessa Kam, Chair Public Services Committee

Jan Gattrell to report on the University of Alberta’s one desk model at the October meeting.

Report by an attendee at Subject Librarian 2.0: Preparing Liaison Librarians for 21st Century Academic Environments September 18 – volunteer

AskAway coordinator

4. Captivate status (Linda)

New Business:

1. Subject Guides Working Group Final Report (August 2009) re RIC’s endorsement of this final report before Kimberley and Lea present it to Public
Services Committee in October (Committee members)

2. FAQ database (Paula)

3. Teaching space (K216) and New services (Scanning) (Linda)

4. ALPS LINK contest “Laud a Librarian” – request for RIC support (Katherine Miller)

5. 4 videos created in partnership with UBC LEAP & the Undergraduate Biology Program (Katherine Miller)

* Getting Started with Library Research http://www.youtube.com/watch?v=XNpdGP3ektw

* Getting Involved http://www.youtube.com/watch?v=kp8RQszcJ9A

* What is RefWorks? http://www.youtube.com/watch?v=hKK9GarIUhY

* How to Read a Scholarly Paper http://www.youtube.com/watch?v=uQkiRsXjRog

6. Research Rescue service hosted in the Chapman Learning Commons, replacing the Term Paper Research clinic that the library has formerly offered.
(Julie) (2 minutes – before 10 am)

Meeting minutes circulation schedule: 1st version sent on Sept. 25th, with responses requested by October 2nd. 2nd version distributed to RIC on
October 7th. Feedback on 2nd revision due within 3 days, by October 10th. If there are no adjustments to the 2nd revision, RIC co-chairs
will send to lib-all.

Future meeting dates and locations:

October 27 – Recorder – Christina Sylka

Agenda

Jan Gattrell to report on the University of Alberta’s one desk model at the October meeting

Knowledge Tracker – Margaret Friesen (?)

Knowledge Tracker makes public service easier than ever by bringing email and online requests, reference referrals, and public information websites together in a friendly, online environment. http://www.knowledgetrackerlib.com/

November 24 – Recorder – Eugene Barsky

RIC blog http://blogs.ubc.ca/ubcric/

Science & Engineering – Eugene Barsky
Information Systems & Technology – Yvonne Chan
Education Library – Linda Dunbar [Co-Chair]
Asian Library – Shirin Eshghi
Art + Architecture + Planning – Paula Farrar
UBC Okanagan – Janice Gattrell
Humanities & Social Sciences – Ellen George
Music Library
Rare Books and Special Collections – Katherine Kalsbeek
Xwi7xwa Library – Kim Lawson [Co-Chair]
Life Sciences Libraries – Katherine Miller
Irving K. Barber Learning Centre – Julie Mitchell
Teaching and Learning Librarian – Trish Rosseel
David Lam Library – Christina Sylka
Law Library – Elim Wong

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