Reference and Instruction Committee

Reference and Instruction Committee Disbanded

Elim — Wed, 14 Apr 2010 23:36:18 +0000

See E-mail from Wednesday April 14, 2010 4:36:35 pm sent to lib-all – http://libarchi.library.ubc.ca/showmail.php?msgid=97828

Hello Everyone,

I am writing on behalf of Lea Starr to send the sincere thanks of LOMG
members to all the members, past and present, of the Reference &
Instruction Committee (RIC) for their hard work and dedication to the
RIC mandate.

Over the years RIC members have provided leadership and vision on the
development and implementation of Library reference and instruction
service, determined how to best incorporate current trends and best
practices in the development of new services, initiated discussion and
collaboration between the Library and the broader academic community
around reference and instruction, and integrating information literacy
across the University’s programmes and academic curricula.

Having fulfilled the terms of its mandate, the Reference and Instruction
Committee has been disbanded and will be superceded by the Teaching and
Learning Advisory Committee. Lea Starr, Trish Rosseel and Julie Mitchell
are co-ordinating the establishment of the Teaching and Learning
Committee. Trish e-mailed lib-all on April 1st with the Terms of
Reference for the new committee and a call for volunteers – please see
the link below on the Library staff site for full information:

https://staffinfo.library.ubc.ca/committees/public/

Minutes of October 28, 2009 Meeting

Elim — Wed, 28 Oct 2009 18:30:30 +0000

For MS Word document of minutes, see E-mail from Tuesday January 19, 2010 10:16:12 am sent to lib-all – http://libarchi.library.ubc.ca/showmail.php?msgid=91165

Reference and Instruction Committee
Meeting Minutes – October 28, 2009
9:30 am – 11:30 am, Gold River Videoconference Room, IKBLC 272

Present: Linda Dunbar (Chair), Eugene Barsky,Yvonne Chan, Shirin Eshghi, Paula Farrar, Ellen George, Katherine Miller, Julie Mitchell, Christina Sylka (recorder), ,Elim Wong, Trish Rosseel
Apologies: Katherine Kalsbeek, Jan Gattrell, Terry Horner, Kim Lawson
Guests : Lea Starr, Vanessa Kam
Agenda Item	Summary	Action
Old Business:
1. Strategic plan for the Reference and Instruction Committee. Guests: Vanessa Kam and Lea Starr	Members discussed many issues around the Reference and Instruction Committee’s (RIC) clarity of focus, mandate, and purpose. Specific questions and subsequent discussion included: Reporting Structure Is this the right way for a committee to work? How effective is the reporting structure? RIC currently reports to Public Services Committee (PSC) and co-chairs currently meet monthly with Lea Starr. RIC doesn’t have authority to enact recommendations or make decisions, so what does it accomplish as a committee? A committee reporting to a committee presents a problem in terms of work flow and representation. Vanessa, as PSC Head, doesn’t find the current reporting structure enables her to represent fully RIC’s work and recommendations to PSC. Membership Membership is another issue. As all units are represented, it’s a difficult structure to maintain for small branches or service units. Larger units have term members, while smaller units have no one else to represent their area. Consequently, some divisions have rotating members, while others have representatives who have been on RIC since its inception. Reference work is also done by Library Assistants, and Graduate Academic Assistants. They are not represented on RIC. There is no formal inclusion of other members of the campus community who could act in an advisory capacity, such as a representative of TAG. There are currently no administrative heads on RIC. This absence means an absence of administrative perspective on various issues. Focus Does it make sense for the Reference and Instruction to be combined in a single committee? Over time RIC has focused less attention on reference activities and instructional best practices. There is often attention paid if there is a technical aspect to teaching (e.g. Wimba), but not to non-technical instructional strategies. RIC has also been involved in projects and working groups, which generate their own reports and follow-ups and take up meeting time. Do we want to focus on the Teaching & Learning aspect, as we have a Teaching & Learning Librarian to whom a redesigned committee might report? Reference activities have their own instructional and coaching aspects, which might fit into a larger instruction model. Encounters with patrons at the Reference Desk often reveal issues related to website design and navigation and remote and onsite access to materials. Reference interviews provide insight into how users interact with our system, how they research, how effective they find our collection development strategies, and what they want in terms of services. Benefits Despite existing problems with RIC, committee members also discussed benefits. RIC provides both a venue and an opportunity for the interests of reference and teaching librarians to be shared and heard. If the composition changes, how do we ensure that reference and teaching librarians still get together and share necessary information? How do we ensure that there is a mechanism for other committees to get feedback on how their services, projects, and initiatives impact on the reference and instructional services of the Library? Potential models Members spent a lot of time discussing possible models for a revitalized committee. Members preferred a two-tiered committee model, which would have two functions-Advisory (Decision and Direction) and Best Practices. Trish sits on PSC and, as the Teaching & Learning Librarian, is a good fit to be the person to whom this new model reports. Trish also reports to Lea. The advisory group tier, headed by Trish, would have fewer members than the current incarnation of RIC. It would include reference and instructional librarians, two administrative heads who are involved in teaching, and other campus stakeholders (e.g. TAG, faculty member(s)). Having administrative heads as part of the team will help in terms of executive power, as well as offering library wide perspective on various issues. The budgets for reference and instructional activities are resourced at the branch level. Branch Heads have to be convinced to re-allocate staff time to spend on activities and projects. Both Heads and external stakeholders can be a challenge to recruit, as they are often over-committed to other responsibilities. Perhaps the advisory committee could meet less frequently (quarterly or bi-monthly) The best practices tier, also coordinated by Trish could meet monthly, bimonthly or quarterly, and would include forums for sharing teaching and reference best practices. The forums could include invitations to the wider UBC library community in order to engage others who provide reference and instruction, but who do not sit on RIC. Working groups would also have their place in this new structure, coming out of priorities determined at the Advisory Group level. Project charters and reporting structures will shape the individual working groups.	Lea will liaise with Human Resources to take over the role of organizing opportunities for librarians and staff to share conference experiences. Trish and Lea will draft a new committee structure. Trish will develop a one-page summary of the background and discussion of the proposed changes to RIC, which will be sent to RIC members for feedback and then brought to PSC. There will be no new meetings of RIC until the new structure is decided and finalized.
2. Subject Guides Working Group Final Report (August 2009) – Lea Starr presented to the Public Services Committee in October (FYI).	Kimberley Hintz, Shirin Eshghi and Paul Joseph presented the final report to PSC, where it was well received by members. The post-report Subject Guides Implementation Team has had their first meeting. They will soon organize a larger consultation meeting with librarians.
3. ALPS LINK contest “Laud a Librarian” -)	Supported by the library
New Business:
1. Jan Gattrell to report on the University of Alberta’s one desk model at the October meeting.	Jan was unable to attend the meeting.
2. Strategic Planning Steering Committee	Trish, Julie and Eugene are on the Strategic Plan Steering Committee which has to do with Teaching & Learning. They are now pulling together an environmental scan and wanted some feedback from RIC members. External factors of the environmental scan are : technology , (vista and library instruction web site, social web) curriculum change research (evidence based research, how do we do research that furthers our work, how do we use assessment tools) student enrollments and demographics (large commuter population, international, graduates, 78% are taking online courses) liaison roles (changing and expanding-more support needed with more education and training, e-science, copyright), reference desk, community outreach (UBC library +IKBLC)) learning and information commons (peer learning model working with existing librarian lead instruction, how does library extend with commons activities across the system, but outside the library) Feedback from RIC These new models of distributed Learning Commons are much like the faculty reading rooms. Paula is working with Planning reading room. Shirin stated that the Asian Studies reading room also serves as a TA space. Community is a strategic priority for the University. This includes people who live at UBC, members of the Learning Exchange, and community members who are based outside of UBC. Is there a way to connect with IKBLC to identify the stakeholders in order to ensure consultation? Interdisciplinary research and students taking courses outside of their declared majors are other important elements to consider for our user demographics. Many institute faculty appointments currently have no specific liaison librarians because they aren’t appointed to a department (e.g. the Institute of Interdisciplinary Studies and the Liu Institute). The same applies for Centres for research, however Asian Library librarians take on a liaison role to scholars whose research requires language and area-specific support. This includes individuals who fall under the umbrella of the Institute for Asian Research. Curriculum change should also reflect the need to understand the cognitive and pedagogical underpinnings and implications of the work of faculty members like Carl Wieman. RIC members would also like some mention of core competencies expected of students when they graduate In terms of student demographics, concern was raised about only considering non-Canadian International students within these figures. Other types of internationalization such as multi-culturalism and globalization, as well as other types of diversity within the student body should be addressed. Our liaison role should also include support for provided for assisting faculty in their research.	Trish and Julie have a tight timeline. They will send the Environmental scan to RIC members to consider. Other opportunities for input will occur on November 19^th , 23^rd and 24^th
Meeting adjourned at 11:30 am.
Next Meeting: to be announced.

Agenda of October 28, 2009 Mtg

Elim — Mon, 26 Oct 2009 21:10:35 +0000

For draft agenda, see E-mail from Monday October 26, 2009 12:31:49 pm sent to lib-ri-ctee – http://libarchi.library.ubc.ca/showmail.php?msgid=85961

RIC Meeting Dates – Revised September 22, 2009

Elim — Thu, 22 Oct 2009 18:40:00 +0000

2009 RIC Meeting Dates
Location: Gold River Videoconference Room, IKBLC 272 (*** except for June 23)
(usually held on the 4th Tuesday of each month)
from 9:30 AM – 11:30 AM

January 27 – Recorder – Elim Wong
February 24 – Recorder – Yvonne Chan
March 24 – Recorder – Paula Farrar
April 28 – Recorder – Shirin Eshghi
May 26– Recorder – Julie Mitchell
~~June 23~~ June 30 – Recorder – Kimberley Hintz
July 28 – Recorder – Katherine Kalsbeek
September 22 – Recorder – Katherine Miller
[Wednesday] October 28 – Recorder – Christina Sylka
November 24 – Recorder – Eugene Barsky

============================================================================

2008 Meeting Schedule
Location: BC Gas Conference Room 7th Floor Koerner Library
(usually held on the 4th Tuesday of each month)
from 9:30 AM – 11:30 AM starting September 2008 (previously 9:00 AM – 11:00 AM) on…

January 22, 2008 – Recorder – Teresa Lee
February 19, 2008 – Recorder – Shirin Eshghi
March 25, 2008 – Recorder – Aleteia Greenwood
April 22, 2008 – Recorder – Linda Dunbar
May 27, 2008 – Recorder – Kim Lawson
June 24, 2008 – Recorder – Vanessa Kam
July 22, 2008 – Recorder – Kimberley Hintz
September 23, 2008 – Recorder – Julie Mitchell
October 28, 2008 – Recorder – Terry Horner
November 25, 2008 – Recorder – Teresa Lee

============================================================================

2007 Meeting Schedule
Location: BC Gas Conference Room 7th Floor Koerner Library
(usually held on the 4th Tuesday of each month)
from 9:00 AM – 11:00 AM on…

January 23, 2007 – Recorder – Teresa Lee
February 27, 2007 rescheduled to March 6, 2007 – Recorder – Aleteia Greenwood
March 27, 2007 – Recorder – Kim Lawson
April 24, 2007 – Recorder – Vanessa Kam
May 22, 2007 – Recorder – Simon Neame
June 26, 2007 – Recorder – Christina Sylka
July 24, 2007 – Recorder – Terry Horner
September 25, 2007 – Recorder – Deborah Wilson
October 23, 2007 rescheduled to October 30, 2007 – Recorder – Elim Wong
November 20, 2007 – Recorder – Yvonne Chan

============================================================================

2006 Meeting Schedule
Location: BC Gas Conference Room 7th Floor Koerner Library
(usually held on the 4th Tuesday of each month)
from 9:00 AM – 11:00 AM on…

March 7, 2006
March 28, 2006
April 25, 2006
May 30, 2006
June 27, 2006: Focus Group Meeting
July 25, 2006
August 22, 2006 CANCELLED
September 26, 2006
October 24, 2006
December 14, 2006 – Recorder – Linda Dunbar

============================================================================

2004 – 2006
Usually in Koerner 7th boardroom on all 4th Tuesdays
9:00 to 10:30 for 2004-2005
9:00 to 11:00 for 2006 & onwards

November 23, 2004
December 28, 2004
January 25, 2005
February 22, 2005
March 22, 2005
April 26, 2005
May 10, 2005 @ Koerner 216
May 24, 2005
June 7, 2005
June 28, 2005
July 26, 2005
August 23, 2005
Sepember 27, 2005
October 25, 2005
November 22, 2005
December 20, 2005

Minutes of September 22, 2009 Meeting

Elim — Tue, 22 Sep 2009 18:30:16 +0000

For MS Word document of minutes, see E-mail from Monday October 26, 2009 12:32:39 pm sent to lib-all – http://libarchi.library.ubc.ca/showmail.php?msgid=85963

Reference and Instruction Committee
Meeting Minutes – September 22, 2009
9:30 am – 11:30 am, Gold River Videoconference Room, IKBLC 272

Present: Yvonne Chan, Linda Dunbar (co-chair), Shirin Eshghi, Paula Farrar, Ellen George, Katherine Miller (recorder), Julie Mitchell, Trish Rosseel, Christina Sylka and Elim Wong.
Apologies: Eugene Barsky, Jan Gattrell, Katherine Kalsbeek, Kim Lawson, Music Library
Guests: none

Approval of Agenda		Approved with Revisions


Agenda Item	Summary	Action
1. Introduction of new member	Welcomed Ellen to the RIC committee from HSS. RIC thanks Kimberly Hintz for her contributions over the past two years.
2. Research Rescue service hosted in the Chapman Learning Commons (Julie Mitchell)	Replaces the Term Paper Research clinic that the library has formerly offered. Clear mandate not to duplicate reference desk services provided at the library reference desks. Focus on getting students started and referring them to the appropriate reference desk. Staffed by volunteer SLAIS students who have been through at least the core courses, some are currently GAAs. Julie will review all of the shift notes to ensure consistency and quality of service. More information available on the Research Rescue Blog: http://blogs.ubc.ca/researchrescue/ Julie will share statistics on usage with RIC. Julie has requested that if there are special requests, please let her know. Christina mentioned the librarians at the David Lam Library had developed, “Jumpstart Your Research” on their branch page.
3. myVPN	Sept 3^rd a new VPN was released by IT.	New information will be on the library website – Yvonne, Paul and Julie working on this. RIC requests that a message goes out to lib-all about MyVPN. Linda will send an email to Rue and Lea to inform them about the impact on instruction.
4. Conference summaries roundtable	Question of whether RIC will sponsor conference summaries roundtable in December.	Linda to speak with Kathy Hornby to see if there’s possibility for partnership with the Research Salon and conference summaries roundtable.
5. Teaching and Learning update	Orientations update: Trish, Julie, Linda, Joy, Ann, Jessica, Shirin and Jing staffed the general orientations (for Imagine, new Staff/Faculty, graduate students, aboriginal students) this year. Graduate Student Series being publicized with FoGS and on library websites. New teaching and learning blog http://blogs.ubc.ca/librarylearning/ Student to Scholar Series – library participating by tagging our workshops of interest to undergraduates (i.e. RefWorks) with the student to scholar tag. Increases publicity of library workshops. Continuing Studies Support – consulting with library and then have a conversation with Continuing Studies to be clear and consistent in our services. Distance Ed Support – Extension library branch will be closing by May 2010. There will be a new guide for Distance Education students – like the ones on “Services For You”. Orphaned pages: Trish has been discussing with eStrategy and Website Redesign committees about orphaned pages. She will be creating a working group to create an inventory of the orphaned pages for instructional web pages and look at redesigning.	Trish will send out a call for volunteers to lib-all once the dates were identified to create an “orientation squad”. Trish will email lib-all to learn about what we have been doing for Continuing Studies Trish will email to lib-all to get input from: borrower services, ill, and others who are working with distance students and to create a working group.
6. Strategic plan for the Reference and Instruction Committee.	We will discuss possible restructuring and re-examination of RIC mandate with Lea on October 28^th. In order to have Lea as a regular member of RIC, we will need to reschedule to another date as she has other permanent commitments on Tuesday mornings.	RIC October meeting with be on Wednesday October 28 9 am to 11 am in the Gold River Room (IKBLC 272)
7. FAQ database	Discussion of the FAQ database report and the need for a librarian to be assigned to overseeing the content of new FAQs. To be discussed further at meeting with Lea on October 28th	RIC requests that Yvonne put a message on the FAQ submission form indicating that we are not accepting new FAQs.
8. AskAway Coordinator	Request to have the AskAway coordinator invited to be a permanent member of RIC – as that person is coordinating our virtual reference service. Tabled to meeting with Lea about RIC’s mandate.
9. Captivate status.	Software has arrived but still needs to be loaded.	Linda will touch base with affected parties.
10. Subject Guides Working Group Final Report	RIC thanks the authors of the SGWG Report. It will be going forward to PSC in October.
11. ALPS LINK contest “Laud a Librarian”	Request for UBC Library’s support for the “Laud a Librarian contest” 2009.	Linda to bring request forward to Lea Starr
Teaching space (K216) and New services (Scanning)	Teaching Spaces – Koerner 216 will soon be available as a teaching space. It will not be another computer lab. The layout of the space is still being discussed. Scanners now available in IKBLC in Learning Commons. You can book the Mac Multimedia stations (north side) in the public group booking system.
12. Library Research Videos created in partnership with UBC LEAP & the Undergraduate Biology Program	Katherine Miller worked with UBC LEAP and the Undergraduate Biology Program. Thanks to Julie Mitchell for connecting the interested parties. The original goal was to create a short video for BIOL 140 students to reinforce all the ways they can get research help from the library. The videos are of students talking to students giving their tips. The students discuss, in an improvised way, their tips on how to succeed with library research. The students discussed some other topics we thought would make good short videos – i.e. RefWorks. These videos have now been uploaded to YouTube and are available for use. * Getting Started with Library Research http://www.youtube.com/watch?v=XNpdGP3ektw * How to Read a Scholarly Paper http://www.youtube.com/watch?v=uQkiRsXjRog * What is RefWorks? http://www.youtube.com/watch?v=hKK9GarIUhY * Getting Involved http://www.youtube.com/watch?v=kp8RQszcJ9A
13. AMS Insider Agenda 09/10	Concern was raised regarding the Library’s one page entry in the AMS Insider Agenda. Particularly the paragraph “For times when images might speak louder than words, the UBC Library Vault is an… Visit www.ubcvault.ca”	Linda to bring forward to Lea RIC’s concern about the inclusion of this paragraph
14. Laptop Cart in IKBLC	Cart of laptops idea for teaching at IKBLC.	Linda to follow up with Leonora.
Meeting adjourned: 11:30am Next meeting: Wednesday October 28, 2009 @ Gold River Videoconference Room, IKBLC room 272 Recorder: Christina Sylka
Meeting minutes circulation schedule: 1st version sent on Sept. 25th, with responses requested by October 2nd. 2nd version distributed to RIC on October 7th. Feedback on 2nd revision due within 3 days, by October 10^th. If there are no adjustments to the 2nd revision, RIC co-chairs will send to lib-all.

Agenda of September 22, 2009 Mtg

Elim — Thu, 17 Sep 2009 16:50:14 +0000

For agenda, see E-mail from Mon 9/21/2009 3:24 PM – http://libarchi.library.ubc.ca/showmail.php?msgid=83774

Reference and Instruction Committee<
Draft Agenda
September 22, 2009
9:30-11:30 a.m.
Gold River Videoconference Room 272 IKBLC

Recorder: Katherine Miller

Regrets:
Jan Gattrell, Eugene Barsky, Kim Lawson, Katherine Kalsbeek

Co-Chair:
Kim on temporary leave as Co-Chair.

Welcome
to Ellen George

Agenda
(discussion/ changes)

Old Business:

1. Conference summaries roundtable – call for volunteers to organize December session

2. Teaching and Learning update: orientations, graduate student series, student to scholar series, distance ed support and continuing studies support.
Trish (10 min.)

3. Strategic plan for the Reference and Instruction Committee.

Discussion regarding possible restructuring and re-examination of RIC mandate, etc.

Lea Starr is unable to attend due to scheduling conflict with previous commitments: LOMG has been moved to Tuesday, followed by UBC Health & Safety
Committee. Special meeting scheduled for October 28 for this discussion.

Vanessa Kam, Chair Public Services Committee

Jan Gattrell to report on the University of Alberta’s one desk model at the October meeting.

Report by an attendee at Subject Librarian 2.0: Preparing Liaison Librarians for 21st Century Academic Environments September 18 – volunteer

AskAway coordinator

4. Captivate status (Linda)

New Business:

1. Subject Guides Working Group Final Report (August 2009) re RIC’s endorsement of this final report before Kimberley and Lea present it to Public
Services Committee in October (Committee members)

2. FAQ database (Paula)

3. Teaching space (K216) and New services (Scanning) (Linda)

4. ALPS LINK contest “Laud a Librarian” – request for RIC support (Katherine Miller)

5. 4 videos created in partnership with UBC LEAP & the Undergraduate Biology Program (Katherine Miller)

* Getting Started with Library Research http://www.youtube.com/watch?v=XNpdGP3ektw

* Getting Involved http://www.youtube.com/watch?v=kp8RQszcJ9A

* What is RefWorks? http://www.youtube.com/watch?v=hKK9GarIUhY

* How to Read a Scholarly Paper http://www.youtube.com/watch?v=uQkiRsXjRog

6. Research Rescue service hosted in the Chapman Learning Commons, replacing the Term Paper Research clinic that the library has formerly offered.
(Julie) (2 minutes – before 10 am)

Meeting minutes circulation schedule: 1st version sent on Sept. 25th, with responses requested by October 2nd. 2nd version distributed to RIC on
October 7th. Feedback on 2nd revision due within 3 days, by October 10^th. If there are no adjustments to the 2nd revision, RIC co-chairs
will send to lib-all.

Future meeting dates and locations:

October 27 – Recorder – Christina Sylka

Agenda

Jan Gattrell to report on the University of Alberta’s one desk model at the October meeting

Knowledge Tracker – Margaret Friesen (?)

Knowledge Tracker makes public service easier than ever by bringing email and online requests, reference referrals, and public information websites together in a friendly, online environment. http://www.knowledgetrackerlib.com/

November 24 – Recorder – Eugene Barsky

RIC blog http://blogs.ubc.ca/ubcric/

Members of RIC (revised September 17, 2009)

Elim — Thu, 17 Sep 2009 16:43:00 +0000

Science & Engineering – Eugene Barsky
Information Systems & Technology – Yvonne Chan
Education Library – Linda Dunbar [Co-Chair]
Asian Library – Shirin Eshghi
Art + Architecture + Planning – Paula Farrar
UBC Okanagan – Janice Gattrell
Humanities & Social Sciences – Ellen George
Music Library
Rare Books and Special Collections – Katherine Kalsbeek
Xwi7xwa Library – Kim Lawson [Co-Chair]
Life Sciences Libraries – Katherine Miller
Irving K. Barber Learning Centre – Julie Mitchell
Teaching and Learning Librarian – Trish Rosseel
David Lam Library – Christina Sylka
Law Library – Elim Wong

Minutes of July 28, 2009 Meeting

Elim — Tue, 28 Jul 2009 18:30:46 +0000

For MS Word document of minutes, see E-mail from Tuesday August 18, 2009 4:28:32 pm sent to lib-ri-ctee – http://libarchi.library.ubc.ca/showmail.php?msgid=80858

Reference and Instruction Committee
Meeting Minutes – July 28, 2009
9:30 am – 11:30 am
Gold River Videoconference Room, IKBLC 272

Present: Linda Dunbar (co-chair), Kim Lawson (co-chair – on leave), Eugene Barsky, Yvonne Chan, Shirin Eshghi, Jan Gattrell, Kimberley Hintz, Katherine Kalsbeek (Recorder), Katherine Miller, Trish Rosseel, Elim Wong
Apologies: Christina Sylka, Julie Mitchell, Music Library, Paula Farrar
Guests : Ellen George (HSS rep in September)
Approval of Agenda		Approved

Agenda Item	Summary	Action
Old Business:
1. RIC Co-chair report to Public Services Committee meeting. (2 minutes)	Linda reported to the Public Services Committee on July 8, 2009. The report was well received. Linda asked the Committee about Laptop carts and Leonora said that she would follow-up on this issue. Linda also raised the issue of lack of teaching space for discussion.	For committee information and feedback.
2. Conference summaries roundtable. Eugene/Linda (2 minutes)	Linda shared email from Lea Starr thanking RIC for participating in the organization of the Conference Summaries roundtable. Overall, the roundtable was quite successful. Discussion concerning possibility of holding a summer session and a winter session. Committee members would like more time at future roundtables to discuss the ways in which the things learned and discussed at conferences could be applied at UBC Library. Jan mentioned that UBCO tends to discuss conference participation on a more informal basis due to the small size of its staff. Perhaps K7 or the Victoria Theatre (IKBLC) could be booked for December roundtable so that UBCO may participate.	Action : RIC will plan to co-host Conference summaries roundtables in July and December each year. Linda will check to see if K7 or the Victoria theatre could be booked for December meeting. Follow-up (July 29, 2009) UL Ingrid Parent expressed her appreciation of this session and encouragement to schedule future sessions.
3. Graduate Student Workshop series planning session. Trish (5 minutes)	Trish updated committee on session held on July 23, 2009. Faculty of Graduate Studies (FOGS) has a Professional Development Program with which the Library could perhaps tie in its events. Trish hopes to promote sessions through FOGS and TAG. Many ideas were brought forth as possible topics for workshops: advanced searching, eBooks, Theses and Dissertations, RefWorks, Open Access and Circle, Copyright, Visual Literacy etc..	Action: Trish will send out an email to Lib-All summarizing the ideas discussed at the planning session.
4. Strategic plan for the Reference and Instruction Committee. Discussion regarding possible restructuring and re-examination of RIC mandate, etc.	Prior to the meeting, committee members were asked to review the information on the RIC blog ( http://blogs.ubc.ca/ubcric/) and the revised mandate of the UBC Library eStrategy (Steering) Committee ( https://staffinfo.library.ubc.ca/committees/lib-wide/elibrary/ ) https://staffinfo.library.ubc.ca/committees/lib-wide/elibrary/ To start discussion, Linda posed the questions: “Where do we see RIC going in the next couple of years? How do we see reference services at UBC changing? ” Discussion followed concerning RIC’s first mandate and the second, revised mandate. Some points raised during the discussion include: We need to be a group in the Library that is an advocate for service (e.g. access issues with VPN). Perhaps a LOMG member could attend our meetings or part of our meetings, rather than chairs meeting with LOMG representative once per month? Members viewed this as a very positive recommendation and there was widespread support for this idea. Perhaps we could have a committee roundtable and speak about reference services throughout the library – who is doing what where. Discussion re: University of Alberta’s one desk model. Jan mentioned that UBCO is visiting U of A and volunteered to report back to RIC. Eugene spoke about success of EStrategy’s two tier model. Linda shared a letter from Terry Horner concerning the Music Library’s participation in RIC. Suggestion that an E-Strategy member always be a member of RIC. What specific services/issues are RIC responsible for? RIC should be involved in articulating/working on the Information Literacy goals for the Library. Should the AskAway coordinator be invited to be involved with RIC? Brainstorming concerning the “bigger picture” issues that should be included in RIC’s mandate: Teaching space Articulating instructional plan · Reference service models for the future (SMS, texting) Assessment of teaching Statistics · Matrices for Library Assistant’s on the reference desk o Training and support for the LA’s on the desk perhaps they could be part of GAA training week or focus of a similar event	Action: Members should go away and think about the services/ issues that they would like RIC to include in RIC’s mandate. Linda will speak with Lea about possibly attending meetings, beginning with September meeting. Linda will also invite Vanessa Kam, head of Public Services Committee, to attend the September meeting.
New Business
1. Captivate requests/suggestion for presentation in fall	Suzan Zagar has offered to come and speak with RIC about issues concerning Captivate in September or October. Linda asked for the committee’s thoughts on timing. RIC members felt that people who have requested software should have time to use the software before such discussion takes place. Future discussions could possibly include talking about collaborating and pooling ideas concerning best practices. Discussion concerning possibility of centralizing Captivate – whether that be with one person or the possibility of forming a group who uses Captivate that regularly meets.	Action: RIC will invite Suzan to a meeting later in the fall to discuss issues concerning Captivate.
2. FAQ – Wireless printing	Information concerning wireless printing will be added to the existing FAQ on printing.	Action: Yvonne will follow-up with Tracey and other Systems staff to add this information to the existing FAQ.
	Meeting adjourned at 11:25 a.m.
Next Meeting: September 22, 2009; Recorder – Katherine Miller

Agenda of July 28, 2009 Mtg

Elim — Mon, 27 Jul 2009 18:13:54 +0000

Reference and Instruction Committee
Draft Agenda
July 28, 2009
9:30-11:30 a.m.

Gold River Videoconference Room 272 IKBLC

Recorder: Katherine Kalsbeek

Regrets: Terry Horner

Co-Chair: Kim on temporary leave as Co-Chair.

Agenda (discussion/ changes)

Old Business:

1. RIC Co-chair report to Public Services Committee meeting. (2 minutes)

2. Conference summaries roundtable. Eugene/Linda (2 minutes)

3. Graduate Student Workshop series planning session. Trish (5 minutes)

4. Strategic plan for the Reference and Instruction Committee.

Discussion regarding possible restructuring and re-examination of RIC mandate, etc.

Please review the information on the blog http://blogs.ubc.ca/ubcric/category/administration

And the revised mandate of the UBC Library eStrategy (Steering) Committee https://staffinfo.library.ubc.ca/committees/lib-wide/elibrary/

New Business:

1. Captivate requests/suggestion for presentation in fall

2. FAQ – Wireless printing

Meeting minutes will be circulated by recorder. 1st version sent on July 31^st , with responses requested by August 7^th. 2nd version distributed to RIC on August 12^th . Feedback on 2nd revision due within 3 days, by August 17^th. If there are no adjustments to the 2nd revision, RIC co-chairs will send to lib-all. If there are adjustments, they will be resolved by email and then minutes will be distributed to lib-all.

Future meeting dates and locations:

No meeting in August

September 22 – Recorder – Katherine Miller

RIC blog http://blogs.ubc.ca/ubcric/

Minutes of June 30, 2009 Meeting

Elim — Tue, 30 Jun 2009 18:30:23 +0000

For MS Word document of minutes, see E-mail from Wednesday July 22, 2009 5:22:03 pm sent to lib-all – http://libarchi.library.ubc.ca/showmail.php?msgid=6619

Reference & Instruction Committee
Meeting Minutes – June 30, 2009
9:30-11:30 Gold River Videoconference Room

Present: Eugene Barsky, Linda Dunbar (chair), Yvonne Chan, Shirin Eshghi, Kimberley Hintz (recorder), Katherine Miller, Julie Mitchell, Trish Rosseel, Christina Sylka, Elim Wong, Kim Lawson
Apologies: Paula Farrar, Jan Gattrell, Katherine Kalsbeek, Music Library

Old Business
Agenda Item	Summary	Action
1. LibGuides/SGWG	The SGWG received feedback on its report. Branch discussions included questions regarding timeline and the need to be flexible in adoption of new tools. SGWG will discuss timelines with Systems and include in the final report. Decision made on Drupal CMS is expected by December, implementation schedule to be worked out. The possibility of piloting tools was also discussed.	SGWG will produce a final detailed report to be presented to AUL, Public Services before August 31, 2009.
	Questions regarding importance of Systems for RIC projects/issues were raised. RIC wants to participate in a discussion about the possibility of hiring a new systems librarian with responsibilities for the web.	RIC, eStrategy and Website Subcommittee chairs to meet with Rue to discuss shared concerns and related issues.
2. Teaching Lab renovation project update	Education lab is complete. Lab includes SmartBoard. Koerner lab is complete except for a microphone. Cost was not included in the original upgrade request. Does RIC support the idea of purchasing a microphone for the room? Woodward lab upgrade is linked to LPC move budget. When work begins, it will include the ventilation upgrade. Lab may not be available for fall classes. No information available about IKBLC laptop cart.	KH and KM to draft letter in support of purchasing a wireless microphone for KR 217, to be reviewed by RIC and then sent to Head, HSSD and AUL, Public Services. Addendum : Existing microphone system in KR217 was configured to work with new sound system. (July 3, 2009) JM to follow up with Rue regarding status of laptop cart.
3. Faculty and Student Guide Working Group Report	LOMG considers this work complete and thanks the group members for their recommendations.
	RIC considers the broader issues of marketing and promotions as a gap in Library services and supports the formation of a standing committee on communications, promotions and marketing.	TR to investigate further and consult with potential members for this committee (communications, systems, development, IKBLC, Teaching and Learning).
4. Conference summaries roundtable	Joint session of RIC and Journal Club is scheduled for July. Need 3-4 more participants.	RIC members to encourage people to present at the meeting.
5. Strategic plan for RIC	Deferred.	July meeting to be devoted to discussion of revised mandate, etc.
New Business
1. Orientations/Tours	TR discussed UBC Library participation in orientations/tours. TR and JM will be recruiting volunteers to assist with upcoming orientation events. TR would like to explore inviting LAs to assist with this work. University Wide Orientation on August 27 will include a History of UBC provided by Erwin Wodarczak from Archives and well as a Library Booth at the event that will be staffed by Linda Dunbar and Trish Rosseel.	TR to discuss idea of using LAs at orientations with PSC. TR will also explore with HR the possibility of getting more integrated into the faculty orientation program.
2. Graduate Student Workshops	TR met with others on campus providing workshops for graduate students to discuss coordination and promotion of sessions.	TR will call meeting with librarians to brainstorm and coordinate the Library’s Graduate Student Workshop Series.
3. UBC Survey Tool Trial Service	http://www.it.ubc.ca/surveys	FYI

Next Meeting: July28^th, 9:30-11:30, IKBLC 272