Posts Tagged ‘koha’

creating flickering shadows in a cave

I find I have a block when it comes to thinking about the social-ness of creativity. I tend way more towards the “huddle in the dark and make things up and don’t show anyone until it’s ready” model of art making. Blogging and tweeting and the like doesn’t feel like it’s creation at all: it’s all just blather you do to keep from really working. (I blame reading Hemingway’s A Moveable Feast at a formative age.)

I realize I’m using terms like art to talk about 90-second library videos here, and that that’s kind of weird. I’m not going to apologize for it though.

So creating something like this little screencast about tagging in Koha using Jing feels more like my idea of creativity. I sat here on my bed in my room, downloaded the software, wrote a short script, pressed record and then uploaded it to the site. It felt like no one was involved and it was easy to pop up onto the web. It’s not encouraging you to tweet about it while you’re doing it, just the finished product. I like how it creates an unintelligible but relatively short URL to promote Tweeting and the like, but that’s as social as this process got.

Part of that is because Jing wants you to Go Pro so you can create mp4 files and presumably then you’d be able to upload your video to YouTube or something where people actually are, watching video. And it wasn’t the pure solitary artist experience either. For that I’d need the ability to actually edit the video, to sit here laboriously sweating over each frame (which I’ve used Camtasia for in the past and it lends itself well to that, but I wanted to try something new and simple for this little activity). This is social because it’s not prompting a lot of agonized self-reflection, just the “do something and get it out there” mentality.

I’m not sure that creates greatness but quantity has its own quality, I suppose.

quashing participation

Information professionals should be using social media if they care about the rest of the world. I mean, I’m a fan of cataloguing in a cave, but engaging with your community is important. Even if you’re the most locally focused librarian ever in a community where none of your users give a shit about Twitter it’s important to be using it to pull in information and to show off the knowledge being created in your community.

One thing we learned in our Community-Led libraries course with Beth Davies and Annette de Faveri was the importance of not coming into a space with an agenda. Not showing up and saying “Here are some awesome things the library can do for you!” but hanging out and asking what is happening with them, letting the community lead the library. That takes a long time. I think participating online requires a bit more push than that, because if you’re just hanging out as a library, not talking on Twitter, you’re invisible (in a way you aren’t when you’re sitting in a halfway house with a box of donuts).

I also think the idea of a limit to our participation in social media is stupid. I mean, sure, posting pictures of patrons on Facebook without their permission is a bit sketchy. But stopping information professionals from being part of the world just because of who their employers are is bullshit.

A story from work: A library in Northern Australia was making use of some of Koha’s features to integrate a blog onto the front page of the OPAC. The library staff were creating this information to participate in the wider world and were really proud of it. And then their Communications Department found out and shut it down. Not because of something bad that happened but because of stupid bureaucratic power disputes that said librarians aren’t authorized to create publications. That story makes me incredibly angry. To have participation curtailed by the communications department who wanted more control over messaging is kind of terrible.

Part of my visceral reaction to that story has to do with my personal history working at a public library that had a regressive attitude towards people talking about things online. I was disciplined for blogging about work on my personal time. The disciplinary hearing involved the director of our library telling me I was not fit to be a librarian and shouldn’t go to library school because of my disrespectful attitude. This experience led to my disclaimer/explanation page you can see linked to on my library blog’s of Opinions & Assholes page, and you can read some of my other ruminations about privacy and the like when that former library actually created a social media policy because of me. That link includes a response to a danah boyd article.

the use of social media for inforgs

One of the biggest uses for blogging or tweeting is to show that there is a person there as part of the institution to interact with. When a user is faced with solely a catalogue they’re dealing with a collection of items, be they journal articles databases exhibits or books (which I hear do still exist). When you include some sort of dynamic content that’s been made by a person, you’re reminding the user that there are people behind these services.

Example: The Powerhouse Museum in Sydney (Australia – it’s where I’m on my co-op so you’re going to get antipodean examples) is using Koha as their ILS. Integrating their library blog onto the main page of the OPAC makes the catalogue a destination for users. And then when the librarian is blogging about something in their collection (and they’ve got some cool stuff) and deep-links to it, that’s giving the user examples of how people can interact with the catalogue.

Having a personality that reminds people The Library isn’t some building but a collection of librarians is important, and not only when budgets are being threatened. Users are more likely to engage with you if they know there’s someone to engage with.

the matter of experience

I see training in Koha as one of my most marketable things I do at Prosentient. It also feels weird to be thinking about how things will look on a resume, but whatever, the job market I’m going into is competitive. If I want a job some day thinking about this stuff is probably going to be a good idea. I’ve been terrible at selling myself in the past, and while there’s a kind of bravado in saying “they didn’t hire me because I was honest” it’s probably good to be honest in positive-about-my-abilities ways along with my standard self-deprecation.

So last week I went out to the Gippsland region in Victoria to train a couple of librarians in using Koha. This is another one of those instances where working for a small company is fun. I was given a lot of trust, some accommodations and a breakdown of how long to spend on each section of the software.

The librarians I was training are attached to hospitals, and very much in the special libraries are a one-person show kind of mould. They knew each other and were very good at asking detailed questions, which was great for me, since I’m more of a responsive teacher than a dictator of holy writ. We pushed the edges of what Koha is capable so they knew what was possible and what wasn’t. I hit the limits of my knowledge several times and brought back questions to answer later.

After our two days, which felt pretty intense on my end, they’ll be going live with their new systems this month. They seemed happy with what I could teach them. It was really fun to be a field agent for a few days. I find that hanging around the office doing so much on the computer is a touch painful. I feel nerves pinching from all the sitting, so it was good to get out into the world and crouch next to some folks who don’t like MARC records but have to use them, and show them how we can make their lives easier.

I do like how directly a couple of my SLAIS courses I took impact my work here (those courses would be Cataloguing and my Instructional Role of the Information Professional). The Instructional one is kind of obvious when I’m talking about going out and running a two day workshop, but even though I’m not hardcore cataloguing, knowing that lingo and how the rules work is really goddamn useful when you’re trying to teach someone how to use the software to do it. I do find that my knowledge of the Acquisitions module of Koha is less extensive since I haven’t had the experience with acquisitions (beyond troubleshooting Koha) that I have with Circulation and Cataloguing.

So yes, I join the chorus of people who say library school students both need to get experience and need to take a fucking cataloguing course. Use. Ful.

jobs using productivity software

Today at work I spent a lot of time doing some final error-checking of a website. It was a nitpicky un-fun job that culminated in watching my boss debug javascript errors for the better part of a morning. So it was exactly the wrong kind of lunch break to read this commencement address for the graduates of a college of art and design:

It is an honor and a privilege to be speaking to you today. Because at most commencements, you can talk about following your dream and keep your passion alive. But most of the people you’re talking to are going to build careers sending and receiving e-mail, composing Powerpoint slides, and generating Excel spreadsheets. “Click strong! Thank you very much.”

But you? You have gone to school to pursue a creative vision, and have now acquired the skills to do so. This puts you miles ahead of most recent college graduates, who have yet to realize that skills exist, and that skills matter. Expertise matters. The important work that you build your reputation on – you can’t just Google it. You don’t cut and paste it from Wikipedia. You roll up your sleeves, and bring all your creativity and meaningful skills to bear on the problem of building something.

I haven’t graduated from library school yet, and I’ve never gone to the graduation ceremonies from my previous degrees, so maybe I’m not one to talk about inspiring speeches. But the implication that people who work with spreadsheets and email (and debugging websites) are less deserving of inspiration than design graduates irks me. It irks me even though I’m guilty of it too.

One of the things that gets to me about library work is the lack of creation in it. I mean, yes we work on databases and finding aids and displays and information literacy lessons, which all require being creative, and sure, I can talk the talk about librarians facilitating knowledge creation in a community, but usually that kind of stuff feels hollow to me. It’s just so much rhetoric to make librarians feel better about ourselves, like the debates about professionalism we have at school. I mean, I’m all over being passionate about librarianship; being awesome is great in whatever field you’re in. I don’t want to get kicked out of the cool librarians club I haven’t even joined yet, but I can’t be the only one who finds it kind of natural that creating something that gets collected by a library is better than being the collector.

But. I learned today that I might be heading out to rural Australia next month to train the staff from a health services library system in using Koha. Which I’m kind of excited about. There is expertise involved there too, stuff I’ve gone to school for and have a bit of talent in. It’s an opportunity to go somewhere and see some more stuff. Take me away from nitpicking a website and I can remember I’ve got some passion for this kind of work. I may not be a “creative professional” deserving of an inspirational speech, but as far as day jobs go, this can be a pretty good one.

It’s also kind of great to work at a place that values my abilities and trusts me to go out as their representative into the world. I’ve been here less than two months and I’m still a student, but I’ll get to go on a business trip (inshallah) like I’m a person with a real job. I don’t know how much I want to be a person with a real job, but it’s kind of fun to pretend. Pretending’s part of creation, isn’t it?

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