Technology & Facilities

Personal Computers

It is strongly recommended that all MBA students purchase and bring their own computer to the program. Students are advised to purchase a laptop over a desktop computer for ease of use on-campus. The principle reason for purchasing your own computer is accessibility, as your MBA program will require you to produce many papers, projects, and presentations, and there is a lot of group work. If you are considering a tablet or hybrid tablet please make sure it will be easy to use with Excel, Powerpoint and Word.

Borrowing Laptops

If you are in a pinch, laptops are available to borrow for up to 4 hours on a first-come first served basis from the Service Desk at the entrance to the Canaccord Learning Commons. Laptops are also available from other UBC libraries.

Computer Labs

There are two computer labs in the basement of the UBC Sauder School of Business. All of the facilities are shared between Graduate and Undergraduate students (approximately 3,500 students) so access at any time is limited and can be problematic during peak periods, such as the end of term. In order to use the computer labs, you must have an "EAD Account" (see "UBC Enterprise Active Directory (EAD) Account" section below).

There are two computer labs in the basement of the UBC Sauder School of Business that are used for some MBA courses.

All students should activate their UBC Enterprise Active Directory (EAD) account immediately so they are able to easily access the computers in the lab as soon as the program starts in September.

The EAD login ID is your CWL username with “.stu” added to the end (e.g, if your CWL is joesmith, your student EAD login ID would be joesmith.stu). Please note that you will have to change your CWL password in order to activate your EAD account.

Troubleshooting

If you encounter any problems, please contact the Help Desk, located at HA 451 from 8am – 5pm, Monday through Friday. You can also contact them at 604-822-0031 or at help@sauder.ubc.ca.

The UBC Wireless Network allows students, faculty and staff to seamlessly check their e-mail, surf the web and access the UBC network at high-speeds from almost anywhere on campus without plugging in cables. Please refer to Setup Secure Wireless Access (ubcsecure) on how to connect to the UBC Wireless Network.

The UBC Student Services Centre is where you go to register for courses, pay tuition and fees, print enrollment verification letters, accept awards issued to your account, see your grades, apply for graduation, and more. Once you login to the site using your CWL, you can find information on navigating the SSC on the bottom left of the page under 'Need Help?'.

Timetable - you can view your class timetable on the Student Service Centre: click on Course Schedule > Registration > Timetable. When you click on the Timetable link you will see your timetable, and also a button that allows you to download your class timetable as an iCal file that can then be imported into most calendaring software:

We strongly recommend that you download your timetable into your personal online calendar, in order to help you with your daily time organization.

This is where your Program Site is housed, and also your individual course sites. Your instructors will post information regarding the course schedule, readings, and assignments on their course site located on Canvas. To become familiar with using this resource, please take a look at this instructional material: A UBC Student's Guide to Canvas. You will see all courses you are registered into listed on the Dashboard after you login with your CWL. Clicking on a course name will allow you to enter the course website. Instructors may post the course outline, assignments, announcements, and grades. Your official grades for each course will be posted in SSC under the Grades tab.

There is also a Canvas app available for download on your smartphone. You can download the Canvas Student app for Android smartphones on the Google Play Store here and for iPhones on the App Store here.

Notification Settings in Canvas

In Canvas, students get to decide how often they receive notifications about all sorts of things in their classes. You have the choice of being notified immediately, daily, weekly, or not at all when something is updated in your classes. You can click on the icons on the right hand side to set your notification preferences—the green icon is your selected setting. There’s no need to ‘save’ anything, as Canvas automatically updates your preferences.

Due to the fast paced of the UBC MBA program, we strongly recommend that you choose to receive a daily notification to your e-mail address. If you choose to be notified weekly instead, you may miss out on important opportunities with a tight turnaround time. You are responsible for your own academic journey and ensuring that you meet deadlines.

UBC has contracted for 24/7/365 telephone, email, and chat support for one year, which is accessible from within Canvas in the Help menu. Students can also contact the IT Service Centre for assistance, using their online form.

Faxing services are available at Copiesmart in the UBC Village.

The printer designated for students of the Robert H. Lee Graduate School is located outside Breakout Room 122A. For specific instructions on how to use the printer and the workstation, please click here. If you would like to load money onto your account in order to print, please click here.

Please note that the printer name is "SAUD-HA122A" for black & white printing. If you would like to print in colour, please use the printer in the David Lam Library. For information on printing in any UBC library, please visit the UBC library website.

If you are experiencing problems with your wireless connection, or simply aren't able to connect to the UBC Wireless Network, please refer to the Wireless Troubleshooting page.

If you don’t find a solution to your problem, you may contact UBC IT for support via:

1. Phone: (604) 822-2008. Available 8:00am-4:30pm Monday to Friday and 4:30pm-9:00pm Monday to Thursday (Winter Session Only)
2. Help Desk Contact Form.
3. Walk-in Support: Walter C Koerner Library: 1958 Main Mall (Map) Hours: 10:00 a.m. – 6:00 p.m., Monday to Friday (Winter Session), 11:00 a.m. – 3:00 p.m., Monday to Friday (Summer Session)

Activate your UBC Card to give you swipe-access to the Robert H. Lee Graduate School wing, Graduate Breakout Rooms, and MBA Lounge.

1. Obtain your UBC Card at the Bookstore. We recommend students Apply Online and pick up their UBC Cards to save time.
2. Email office administration at access@sauder.ubc.ca with the following information:
   • Name
   • Student number
   • Class number (first 5 or 6 digits after th e* or 1- at the bottom backside of card)
   • Program Study (i.e. Full-time MBA)
   • Program End Date (December 2018)
3. Please allow up to 24 hours for your card to be activated and if you have any questions, please contact the Office Administration desk at 604-822-1386.

The Robert H. Lee Graduate School at the UBC Sauder School of Business provides breakout rooms for graduate students to use for group study. These rooms are located in the hallways near the Robert H. Lee Graduate School Office and can be booked online by students for no more than 4 hours at a time.

All students should be aware that there are over 300 students eligible to use the Graduate Breakout Rooms (24/7 access).

In order to ensure students have equal opportunity to use these rooms, some of the Breakout Rooms usage policies include:

• Booking must be done via the Breakout Room booking portal.
• Students who fail to arrive for a room booking within 15 mins of the booked start time will have their booking canceled.
• Rooms can only be booked for groups of two (2) or more. Please refer to Additional Study Space for individual and additional group study space.
• Each booking (for a group) must not exceed 4 hours.
• Bookings must be made by a member of the group who intends to use the room; students cannot book rooms for other students.
• Upon leaving the room, ensure the door is locked as you leave. If you encounter an issue with the door lock, please see the Robert H. Lee Graduate School Reception, or security desk during off-hours.
• Robson Square meeting rooms 671 and 673 are also available to be booked online through the Breakout Room booking portal. Available times are: Mon-Fri 5-9pm, Sat & Sun 8am-5pm. There are other spaces available to book at Robson Square but they are subject to fees, and you will be charged if you book them.
• We ask that students are vigilant about cancelling booking that will not be used, as this eases the stress for the demand of these rooms.

Individual and group study space is available to all students in the following locations. Booking can be done via the Sauder website.

• Canaccord Learning Commons
• Education Library

Additional study space can also be booked via the library website for the following locations:

• Koerner Library
• Irving K. Barber Learning Centre
• Woodward Library

There are two small computer labs in the basement of the UBC Sauder School of Business. All of the facilities are shared between the Graduate and Undergraduate students (approximately 3,500 students) so access at any time is limited and can be very problematic during the end of term.

Activating your Sauder Computer Lab Account

In order to access the computer lab, students are required to set up an UBC Enterprise Active Directory (EAD) account. The EAD login ID is the your CWL username with “.stu” appended to it (e.g, if your CWL is joesmith, your student EAD login ID would be joesmith.stu). Please note that you will have to change your CWL password in order to activate your EAD account. For instructions on activating your EAD account, please visit the Learning and Technology Services (LTS) website.

Troubleshooting

If you encounter any problems, please contact the Help Desk, located at HA 451 from 8am – 5pm, Monday thru Friday. You can also contact them at (604) 822-0031 or at help@sauder.ubc.ca.

The MBA Lounge is located in Henry Angus 439 and can only be accessed with swiping your activated Student Card. The lounge is equipped with lounge furniture, fridges, and microwaves. It is each student's responsibility to keep this clean and tidy for everyone in the program to use.