Frequently Asked Questions (FAQs)

Last updated on February 10, 2022

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Covid-19 Information

Q: Where can I find up to date information on UBC Covid-19 response?

UBC's Covid-19 response and FAQs can be found here: https://covid19.ubc.ca/


Q: Where can I find information on arrival in Canada and quarantine ?

For information on travelling to Canada during Covid-19, please see: https://students.ubc.ca/new-to-ubc/travelling-to-canada https://www.canada.ca/en/immigration-refugees-citizenship/services/study-canada/study-permit/prepare-arrival.html

You can also see UBC housing self-isolation support information here: https://www.housing.ubc.ca/self-isolate/vancouver/


Q: Where can I find Covid-19 information for UBC International Students?

You can see International Students Immigration and Health Insurance FAQ on COVID-19 in the UBC International Student Guide.


Q: Where can I find resources and information on Covid-19 Vaccinations in British Columbia?

Anyone living in BC, including international students, are eligible to receive the COVID-19 vaccine.

Information on how to get vaccinated for COVID-19 in BC can be found at https://www2.gov.bc.ca/getvaccinated.html

Program Schedule, Registration & Working

Q: When does the MBAN officially start?

The MBAN begins with the mandatory Program Opening on August 29, 2022. Program Opening is the official start of your MBAN and all students must attend. Absence from the opening may result in withdrawal from the program.


Q: When will the schedule for 2022 Winter session be available?

The 2022W session schedule will be available by mid-July, 2022


Q: Do I have to be in Vancouver for this program?

Yes, all MBAN students are expected to be in Vancouver, BC, Canada and settled into their accommodations by no later than August 29, 2022.


Q: I want to be ready for registration, where do I find the list of courses I’m going to be taking so I can be prepared?

No need to worry about registering for or getting into your courses! The RHL Graduate school will be registering all MBAN students into their set curriculum for 2022W later in the spring so you can relax and take that off your list of things to do. When it is ready, the schedule for the program will be posted in the Program Content section of Canvas.


Q: I want to work during the program, is that advisable?

Because of the fast pace of the program, we do not advise students to work more than 8 hours per week until they go through the first set of courses. What surprises most students is how rapidly the courses are conducted and the volume of information that is delivered. Our recommendation is for each student to experience this and then determine whether or not they can take on additional work hours.


Q: I need to take classes that are scheduled around my work hours and/or other obligations – what choices do I have for registration?

The MBAN program is a set, standard curriculum and registration will be done by the RHL Graduate School for each student. All students will be attending classes at exactly the same time each day.

Housing

Q: I'm new to Vancouver and will need to find somewhere to live, where do I start my search?

Check out "Transition to Vancouver" page, it is full of useful tips and information!


Q: I've applied to live on campus and I'm on a wait list - can the RHL programs office help to ensure I get into UBC housing?

We wish we could, but all students must go through the wait list process along with everyone else who has applied and we have no influence on this procedure. For questions, it is best to contact the UBC Housing office.


Q: Where can I find additional information on UBC Student Housing's COVID-19 Response?

Along with UBC, Student Housing has implemented plans to provide the best possible accommodation for our residents given COVID-19 challenges. This website contains useful FAQs and resources, and is being updated regularly following advice from provincial and federal health agencies.

Tuition & Student Fees, and Financial Support

Q: What are my tuition payments and when are they due?

The exact amount of tuition and student-levied fees as well as payment deadline will appear on the UBC Student Service Centre (SSC) prior to each month that tuition is due. Tuition will be broken into three equal instalments.

The first tuition installment is due early September

The MBAN Program deposit that you paid to accept your offer of admission to the UBC MBAN will be credited toward your first tuition instalment (September 2022).

Check out the "Financial Information" page for more information.

Deferral Requests

Q: Can I defer my program start date to the August 2023 intake?

Yes, students can request a deferral of their program for one year, one time only.

If a deferred applicant cannot join the August 2023 Entry, they will have to withdraw from the program. If they would like to join the August 2024 Entry, they will need to start a new application and go through the entire admissions process.


Q: What is the process for initiating a deferral request?

Please send your request to Ning Liu, Manager, Recruitment & Admissions Operations at ning.liu@sauder.ubc.ca and CC mban@sauder.ubc.ca

The request should include the following:

  1. The circumstances impacting the applicant's ability to start the program in August 2022;
  2. Confirmation of their ability to attend in August 2023, outlining how they expect the circumstances of their deferral to change or to be mitigated.

Deferral requests will be reviewed within 1 week (5 business days). Applicants should accept the offer before requesting a deferral or submit the deferral request at least 1 week before the offer expiry date. If granted a deferral, applicants must accept their original offer of admission before the offer expires.


Q: When is the deadline for initiating a deferral request?
The last day to submit a request for deferral is April 12, 2022.

Note: We will reserve a maximum of 15% of class capacity for deferrals. As there is a limited number of deferral opportunities, they will be granted on a first-come, first-served basis. Scholarships do not automatically transfer with deferrals, but the Admissions Committee will review all deferred students for scholarship opportunities next fall.

Course Attendance

Q: How much of a course can I miss?

You can miss up to 20% of the total scheduled class hours for a course. Since the MBAN courses are condensed, this means only 4 hours of instruction can be missed before a student may be required to withdraw. If you do not have academic concession, the instructor is not obliged to provide any information on material missed. Check out the UBC "Professionalism, Attendance & Behaviour" policy for additional information and UBC's policy on "Academic Concession."


Q: What is an "academic concession" vs. just an "absence"?

An academic concession is something you must apply for in the event that you experience unanticipated events or circumstances that interfere with your  ability to accomplish academic work. Examples of possible academic concessions are religious observances, medical circumstances, death in the family or a traumatic occurrence.

If academic concession is granted, students may receive help from the RHL Graduate Programs office and instructors to help them navigate their circumstances.

In cases of absence without academic concession being granted, due dates for assignments remain unchanged and instructors may deduct participation points for missed classes.


Q: How do I apply for an "academic concession"?

If you think your situation falls within the regulations, you can make a request for academic concession by submitting the Academic Concession Request & Declaration Form available here.


Q: Can I miss class to attend a job interview?

Attending a job interview does not fall under academic concession and would be an unexcused absence. We suggest first trying to re-schedule the job interview. Many employers understand conflicts between school and interviews and will accommodate a change. If you try and are not successful in moving the interview, contact askmban@sauder.ubc.ca.

Required and Supporting Documents

If I have outstanding conditions on my offer letter, will I be issued a new one?
After original transcripts are received, a new letter can be issued to the student. The Recruitment and Admissions Team will be able to support students with this at mban@sauder.ubc.ca


Where can students get a Proof of Enrolment Letter with the correct dates?
Please send your request to askmban@sauder.ubc.ca if you need a proof of enrolment letter to support financial aid or housing applications.

Study Permit, Co-op Work Permit & PGWP

Q: When should I apply for my study permit?

Many visa processing centers around the world are operating at reduced capacity amidst the COVID-19 pandemic. It is important to start the application process for your study permit as soon as possible to give you the best chance at receiving your application approval in time for the program start date.


Q: Where should I start?

Information is power! Check out the "Transition to Vancouver" page.

The following are helpful web sites:


Q: Where do I get a letter to submit with my study permit application?

You can download this in your Student Services Centre (SSC) under "Grades and Records”. If you are not able to get a Letter of Enrollment from the SSC, contact askmban@sauder.ubc.ca to request one.


Q: I have more questions about obtaining my study permit, should I contact the RHL office?

Your best resources for accurate information and guidance on obtaining your study permit is with UBC International Student Development Advisors. You can contact David Sage, our International Student Advisor and Registered Canadian Immigration Consultant. Details on how to contact David can be found under the "Additional Support" section of the International Students page of this site.


Q: Will COVID-19 affect my immigration or health insurance?

As the COVID-19 situation continues, Immigration, Refugees and Citizenship Canada (IRCC) and other government departments are constantly revising their policies. UBC has a central website that answers some frequently asked questions and contains links to government resources.


Q: I've got my study permit and am preparing to come to Vancouver. Is there anything I should know about COVID-19 and planning my trip?

There are important steps to take before you plan your trip so it is imperative for you  to check to see if you are eligible to enter Canada and understand the process and requirements before you travel.


Q: I did not apply for my Co-op work permit at the time I applied for my study permit. Can I apply for it later?

Yes, you can apply for your co-op permit separately but only if you are IN Canada. You can’t submit a co-op work permit application separately from your study permit application if you’re applying from outside Canada.


Q: Do I need any documents from UBC to submit my Co-op work permit application?

Yes, you need to submit a letter issued by UBC confirming that internship is part of your academic program. You might have already received this letter. If you have not received it or are unable to locate it, please reach out to askmban@sauder.ubc.ca with your request.


Q: Is there a tutorial or guide that can walk me through the application process?

Yes, there are a few resources available to you:

Information about co-op work permits in the UBC International Student nGuide: https://students.ubc.ca/career/career-resources/working-canada/co-op-or-internship-work-permit

Co-op Canvas course: https://canvas.ubc.ca/enroll/8WRXD6


Q: Is there a guaranteed length of a post-graduate work permit I can obtain after completing the MBAN?

There are no guarantees as to what length of work permit Canada Immigration will grant anyone who applies. Each applicant is reviewed on a case-by-case basis and many factors are taken into consideration when making their decision. The length of permits can also vary from student-to-student depending on each of their circumstances.

Technical Requirements

Q: Do I need a laptop to take the MBAN?

It is highly recommended that each student to have their own laptop for the duration on the program. The reason being that there will be a high number of instances where you will need to share data, download documents and perform other tasks that something like a tablet or other simplified equipment will not be able to do.

Check out the "Practical Resources" page for more information.

Graduation

Q: When will my Master of Business Analytics degree be officially conferred?

If the MBAN requirements are completed within the normal time frame, you will finish courses in late May/early June 2023, finish Internship in late August and officially confer your degree in November 2023.


Q: I need to confirm that I have completed the program requirements prior to the official degree conferral date, what can be provided?

Once your grades and standings have been entered on the Student Service Centre for all courses in the MBAN, the RHL graduate school can issue you a letter of completion. The RHL will send completion letters to all eligible students once final grades have been submitted. This is typically 5-7 days after the last final deliverable.”

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