The goal for the next two weeks: “interviewing 10 potential customers”
Agenda:
Creating potential customer list: Our customer segments at the moment are the pharmaceutical companies and academic researchers. Since each one of these segments requires their own communication strategy, we thought perhaps we should focus on one of them for the next two weeks.
Approaching the customer: We need to come up with a strategy for approaching these potential customers. The Email seems to be the most convenient way. However, considering the period of two weeks, people might not get back to us in time. So we might need to find some other ways to approach people. On that note, accessing the research staff, postdocs and grad students might be easier, however, most of the times they are not the people who make the final decision on purchasing a device. If we agree on the Email, we have to decide what to put in the Email to get them excited and increase our chance of getting the interviews.
Customer meeting agenda: Obviously, we need to have a very clear agenda for our meetings. Creating a questionnaire could be an option. We should also decide on the tools that we are going to use (powerpoint, sketches, lab visits,…). To provide some context, and since we don’t have a publication yet, it might be helpful to have a collection of scientific articles on the 3D tissue cultures.
Another issue is that although we are targeting UBC researchers in the next two weeks, we need to develop a plan for getting a interviews with academics outside UBC, and pharma companies. Setting up some of these interviews might need more time that two weeks. Therefore, we need to plan it in advance, and have an ongoing process for it.
Disclosure: At this stage we are not sure what level of disclosure is appropriate as we are restricted by UBC policies.
Notes from the meeting:
- – As we have better access to “academic researchers at UBC”, and we are more experienced in communicating with our colleagues, we decided to start with them. Sheng and Ali were assigned to crate a list of researchers in the related field at UBC.
- – We should create a one pager to have with us at the interviews, send with our email, and post on our website. Simon will take care of the one pager.
- – The most important issue is the disclosure, and as long as we have not submitted the invention disclosure form to UBC, we will be limited in our customer discovery.
- – As recommended by UILO, we have to start doing a patent search to avoid infringing. Sheng, Simon and Tamer were assigned to do a patent search in the related topics.
- -We also decided to choose a name for the company and the website. Everyone was assigned to send their top 5 candidates.