{"id":26,"date":"2016-10-06T12:56:12","date_gmt":"2016-10-06T19:56:12","guid":{"rendered":"https:\/\/blogs.ubc.ca\/amak\/?p=26"},"modified":"2016-10-12T18:56:40","modified_gmt":"2016-10-13T01:56:40","slug":"working-emotions","status":"publish","type":"post","link":"https:\/\/blogs.ubc.ca\/amak\/2016\/10\/06\/working-emotions\/","title":{"rendered":"Working Emotions"},"content":{"rendered":"<p>The subject of human emotions has been a long-standing one, as far back as recorded history itself. \u00a0As humans, we laugh, cry, anger, envy, love, hate, etc.; a plethora\u00a0of complex feelings that are uniquely human in range and depth. \u00a0However, according to the textbook, &#8221;\u00a0Extreme emotions such as jubilation or depression are most likely to hinder effective communication&#8221;.1 Moreover,\u00a0common knowledge states that emotions conflict with sound reasoning, a trait necessary for the common workplace.<\/p>\n<p>During the summer, I worked for the Conferences and Accommodations Department of UBC as a Customer Service Representative. \u00a0My experience at this job was one of exhilaration, anxiety, dread, and liberation.<\/p>\n<p>At the first week of training and work, apprehensive excitement was prevalent, not knowing what trials and challenges lay ahead. \u00a0I was trying to learn, experience, and grow as a person, all the while holding onto my cautious pretense. \u00a0As the third week came along, the workload began to increase, and my angst followed suit. \u00a0Guests arrived in throngs, the phone ringing incessantly, my experience still inadequate, and my supervisors dismayed &#8211; panic set in.<\/p>\n<p>Anguish highlighted the middle weeks as hustling was the norm. \u00a0Overtime replaced lunch and coffee breaks, and demoralizing interjections superseded the once empathetic encouragement from my supervisors. \u00a0Through this baptism of fire, learning came rapidly, yet my will was fracturing. \u00a0I was growing, yet I was breaking.<\/p>\n<p>Nevertheless, with the passage of time, the restlessness subsided. \u00a0What was once a normal day at\u00a0work now felt elementary. \u00a0My last three weeks went by swiftly as a sense of emancipation swept over me. \u00a0I could finally breathe again as I politely helped the remaining guests.<\/p>\n<p>Illustrated in my short summer occupation experience, contrary to common misconceptions, not only did my emotions not hinder me from logical judgement, it was these same emotions that facilitated my learning and growth.<\/p>\n<p>&nbsp;<\/p>\n<ol>\n<li>Langton, Robbins, Judge, <em>Organizational Behaviour<\/em>, 7th edition, p. 252.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>The subject of human emotions has been a long-standing one, as far back as recorded history itself. \u00a0As humans, we laugh, cry, anger, envy, love, hate, etc.; a plethora\u00a0of complex feelings that are uniquely human in range and depth. \u00a0However, according to the textbook, &#8221;\u00a0Extreme emotions such as jubilation or depression are most likely to &#8230;<\/p>\n","protected":false},"author":42875,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1477338,1792791],"tags":[],"class_list":["post-26","post","type-post","status-publish","format-standard","hentry","category-blog-assignment","category-graded-post"],"_links":{"self":[{"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/posts\/26","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/users\/42875"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":7,"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/posts\/26\/revisions"}],"predecessor-version":[{"id":35,"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/posts\/26\/revisions\/35"}],"wp:attachment":[{"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/media?parent=26"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/categories?post=26"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.ubc.ca\/amak\/wp-json\/wp\/v2\/tags?post=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}