“DataMed is a single private clinic medical clinic in Vancouver B.C. with 90 employees. DataMed provides medical services to those that fall outside of the Government Health care system and for those who prefer private services. Currently, with their business process, DataMed is facing 3 key issues, difficulty retaining patients due to low involvement with patients, ineffective in reaching the target market, and inefficient use of accumulated information with their electronic health record.This is impeding DataMed’s business process expertise due to unchanged strategy and lack of differentiation to create long term relationships with patients. DataMed will embrace these impediments by changing their strategy through leveraging their current IT and IT solutions to assist their medical clinic to live out their proposed goal to become patient centered and differentiated and capitalize on the Chinese demographic of Vancouver British Columbia.”

–Amalgamate Innovators Consulting