This is the current operational process at DataMed:(Appendix 4)

With DataMed’s new differentiated strategy to target the Chinese Demographic, the process does not change, rather additions will be made preceding and subsequent to the above process to develop a more personal relationship with patients.

Preceding: Strategic promotional activities – website, calling –  reaching out to patients to communicate reminders.

Subsequently: Follow up interactions and communication with patients – to acquire feedback on previous medical experience at DataMed, share upcoming medical information, based on patient information and knowledge – provide insight on ‘next steps’ (ex. flu shots)