- “What specifically do Chinese immigrants want?
From our research, Chinese immigrants are looking for a trust worthy medical clinic that can provide them with affordable health services and a medical clinic that provides open communication in their native language.
- Business processes just show the patient’s timeline. What are the underlying processes?
Please see Appendix 3.
- I’m lacking between the info you need and how that improves quality of care. IT seems it might give you more info, and not improve quality.
Please see “Support Justification” and “The System”
- Where do we get info into the system? When customers come in? From insurers? Do you share info in return?
Please see “Information Requirements”
- Dollar figures do not seem feasible from a cost perspective; your increased revenue needs a better link to solutions.
Please see “Benefits Analysis” and Appendix 8.
- How will you implement your mitigations?
Please see “Key Challenges”
- Overall I think the IT solutions are too exhaustive. Pick a single solution, assess it against others, and use meaningful criteria.
Please see “The System + Alternatives”
- How are you going to address other types of clients visiting you?
Please see “DataMed + Industry Background”
DataMed continues to serve any and all patients that seek services from DataMed. They will be treated the same as Chinese patients.