Amela Sejdic

20-4771 Williams Rd

Richmond, BC V7E 1J7

604-500-0475

asej443@gmail.com

Objective

Currently, I am an aspiring fourth-year Psychology student at UBC, finishing with a Bachelor of Arts in June 2022. I am an engaging sales professional offering 1.5 years of sales expertise committed to providing outstanding customer service while maximizing sales. Additionally, I possess 2 years of manufacturing production experience in the Electronics Manufacturing Sector. I am a positive role model focused on team leadership, personnel support, and customer relationship building. With my qualifications and communication skills, I aim to secure a position in commerce or administration.

Education

Bachelor of Arts in Psychology, University of British Columbia, Vancouver BC, Expected in June 2022

• Psychology Students’ Association External Committee Order Manager (August 2020-Current).
• Completed coursework in Psychology, Business Math, Business Writing, Research Methods, and Data Analysis.
• Experience with MS Office.
• GPA: 3.66 on the 4.33 scale.

Experience

Production Worker (EMS), Foreseeson Technology, May 2019-Current

Richmond, BC

• Inspects quality of finished products, making minor repairs to meet project expectations, quality standards, and adherence to customer specifications.
• Sets up and operates production equipment according to daily work orders and safety
• Reviews incoming materials and compares them to documentation to check the accuracy and quality of daily orders.
• Trains new employees on the proper use of Panasonic equipment to prevent accidents.
• Moves items between machines, conveyors and transport equipment based on current production needs.
• Assembles products into finished forms and positions materials and fits parts using hand and power tools.

Content and Digital Strategist Apprentice, Myrth, September 2020-February 2021

Remote

• Entered data into spreadsheets, documents, and databases, maintaining a 100% accuracy rate.
• Drove website traffic and online visibility through search engine optimization (SEO) techniques by 45%.
• Employed various research and analytic programs and project management tools spanning Ubersuggest, CoSchedule, and Trello applications.
• Performed extensive keyword research and competitive analysis to identify effective strategies that increase website traffic, impressions, and click rates.
• Assisted with editing blog titles and SEO descriptions for optimization, creating relevant categories and tags, and assessing relevant keywords for high click rates of over 2%.
• Took over the company’s Instagram Story to create compelling and eye-catching content, spanning from “Get to Know Me” activities, videos, and question sessions.
• Assisted with forming and opening the Myrth Shop through affiliate marketing by finding relevant products and organizing data in Google Suite.

Specialty Sales Associate, The Home Depot, January 2018-May 2019

Richmond, BC

• Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions, making outbound calls when needed.
• Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices while employing upselling techniques to drive sales by 40%.
• Processed orders through POS and coordinated product deliveries as smoothly and quickly as possible for customer ease and satisfaction.
• Assisted customers by finding needed Kitchen & Bath and Paint items and checking inventory for items at other locations.
• Built and maintained effective relationships with peers and upper management to drive team success toward sales and operational goals.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

 

Interests & Volunteering

• Languages: German – B1 Speaking & Writing; Korean – Level 3 Reading & Writing, Level 2 – Speaking.
• Learning Buddies Network: Recruitment & Engagement Team Member (July 2021-Current).
• Elderdog Canada: Dog Walker and Carer for Seniors (July 2021-Current).

 

References

Available upon request.