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Category Archives: Uncategorized

Deleted tweet by Donald Trump during the Alabama Republican primary. Preserved by ProPublica.

 

When President Donald Trump issues a tweet, the whole world takes notice. It’s no surprise then that equal attention is paid when he deletes one. While the social media posts of Canadian politicians and government institutions may not garner quite the same attention, concerns are being raised nonetheless about how often similar deletions are occurring north of the 49th parallel.

Several times this year, Conservative MPs have asked questions in the House of Commons about how often government entities (including departments, agencies, and crown corporations) delete social media posts and what reasons they have for doing so. In November, the government tabled a report1 aimed at addressing the issue.

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When we think of archives in the modern day, we think of digital records and digital record-keeping. We have moved from using paper, to digitizing it, to more recently, creating records digitally (or what is called born-digital records).

In this post, I focus on mass digitization and choose to point out the issues faced by organizations when doing so. The starting point for my topic is an article, entitled “Access and Preservation in Mass Digitization Projects.”, by John Yolkowski and Krista Jamieson.

In the article, the authors discuss a mass digitization project at Dalhousie University. The university was given a certain amount of money by a donor to digitize a fonds. The project had to be complete within a year’s time.

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Image By Olga Lebedeva/Shutterstock

 

Text messaging services are being used increasingly by businesses and their employees to do their work. It’s quick, easy, and reliable. Employees can use these services to communicate amongst themselves, but also with their customers.

For example, this summer I added a service on my cell phone plan and the employee gave me his cell phone number. He told me I could text him instead of calling customer service to cancel. I did end up cancelling via text message and it was easy and quick with the added bonus of not having to speak to another human being!

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Corporations and government agencies are discovering the need to manage text messages as records.  That is to say, text messages are records, and need to be managed as such.

Records are defined as “any recorded information, regardless of medium or characteristics, made or received and retained by an organization in pursuance of legal obligations or in the transaction of business” in the Generally Accepted Recordkeeping Principles (GARP).  Although some may argue that text messages have simply replaced phone calls and in-person discussions and thus do not need to be managed, the fact is that text messages largely fit GARP’s definition.  However, the retention of text messages needs to be addressed.

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Do you know who Kona @konathekelpie is? What about Sammo Hog @sammohog? These two Instagram personalities are animals. They are animals who have been imbued with a type of agency and existence in the world beyond their affiliation with their owners.

Stopping to think about the ramifications of that is powerful. That means, in time, as a society, we may have archival documents about the lives and predilections of pets.

The medium and ability by which we record the present may have changed from tablets to papyrus, paper to electronic from single hierarchy to poly, but what remains the same is our need to record today to remember what we need. What remains the same is our memory of today is transmitted to the future where we are remembered by our descendants. Kona is a dog who likes belly rubs, and Sammo is a power pig. In the future we may remember them by the records they left about themselves.

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Spoliation is the intentional, thoughtless, or negligent withholding of evidence through hiding, fabricating, altering, or destroying records relevant to legal issues. It has become increasingly prevalent in a modern world of large businesses. It is often not seen as an issue, by many organizations, until it is too late.

In the course of the average professional’s day, records are necessary for the completion of work. They are rarely the objects of scrutiny themselves, as they form the byproduct of normal activities. This speaks to the natural accumulation of records which, in part, defines them. A situation, usually legal in nature, might occur where the records themselves might be subject to critical examination from outside parties.

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Souce: iStock

Whether we like it or not, the age of big data is upon us. Since 2012, it is estimated that data collection has been growing at a rate of 50% per year, and it shows no signs of slowing down.

This is a problem for records managers. As is, there are nearly too many records to realistically deal with. If something is not done, soon records managers will find themselves overwhelmed and overworked.

We shouldn’t despair though, because there are many options being explored to solve this crisis. Some of these methods include fuzzy sets logic, deep learning, and machine learning. All of these are different forms of artificial intelligence, and each helps automate a different process. The only problem is, it’s not records managers who are doing the exploring. Nearly all the progress and discussion in this field is being made by software engineers and computer scientists.

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Fire burning a building at Keysight Technologies in Santa Rosa, California which contained 100 boxes of Hewlett Packard’s Historical archives. AP Photo/Ben Margot, File.

 

When the Tubbs Fire hit Keysight Technology’s northern California campus this October, 100 boxes of Hewlett Packard’s archives were incinerated. Archivists bemoaned the destruction of HP’s historical materials as a preventable tragedy. Many wondered why such valuable materials were given to Keysight (a spinoff company of HP). Others questioned why the materials were in a modular building in a fire-prone area.

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Want to know a secret? Records retention schedules don’t really matter to our elected leaders.

In the fall of 2017, a series of articles by Karen Howlett appeared in the Globe and Mail detailing the trial of two former high-level staff members in the Ontario Premier’s office. David Livingston, the Chief of Staff for former Premier Dalton McGuinty, and Laura Miller, his Deputy, were charged with criminal breach of trust, mischief, and unauthorized use of a computer. The case concerned the alleged destruction of e-mails and other government records in 2013, relating to the cancellation of two gas-fired power plant projects in 2011.

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