From frayed charging cables to finicky charging ports to software issues to faulty batteries, there are many reasons iPhones do not charge. If you have been experiencing charging issues with your iPhone, follow these simple troubleshooting guide from Fix ‘N Repair experts.
How to Troubleshoot An iPhone Not Charging
You can use these steps at home to quickly resolve issues that impact iPhone charging.
- Please check the charging cable.
Even if the USB adapter or cable does not appear damaged, test its performance to be sure. Charge your phone with another charging cable compatible with your device and connect it. Before purchasing a different cable, have a friend or relative try your existing cable.
Because we use our phone cables daily – wrapping them up and plugging them in at unusual angles – it is not uncommon for them to malfunction. Fortunately, if the brand new charging cable resolves your charging issue, the solution is straightforward! Order a new lightning cable, or contact Fix ‘N Repair to buy one in person.
Wireless charging is not recommended. Try using a conventional charging cable instead.
- Try different outlets.
Sometimes it is easy to overlook solutions that seem obvious. If your charging cable seems to be functioning properly, try using a wall outlet in a different room. Sometimes a breaker may switch without your notice, or an outlet might control a switch without you noticing. Using an alternate power outlet ensures the wall outlet is not causing the phone’s charging problems.
Note: If you are on the move, try using a different computer, an external battery, or a docking station.
- Check for dirt, lint, and debris in the iPhone charging port.
Once you have determined that the charging cable and the power source are working properly, check the charging port of your phone to ensure it is not clogged with dirt, lint, and debris. If you observe that dust or gunk is obstructing the charging port, do not use a toothpick, toothbrush, or any sharp object to clean it! Lodging sharp objects into the iPhone’s charging port may cause more damage. Instead, blow gently into the charging port or blow with compressed air to remove any debris. Then, plug your iPhone into a power source once again to verify that it is charging.
- Keep the iPhone plugged into the charger for up to an hour.
Next, leave your iPhone plugged in for approximately one hour. On a completely dead device, it might take some time to recover power; however, after several minutes, a dead battery icon should appear on the screen. If you see this icon for a dead battery, you should leave it to charge until it is charged enough to turn on.
- Restart your iOS device.
Finally, if the iPhone doesn’t charge after plugging it in for an hour, try forcing it to restart.
The iPhone 8 and later models of iPhone can be forced to restart by pushing down on the volume button rapidly for a few seconds and then releasing it. Next, repeat the process using the downward volume control. Then press and hold the side button until you see Apple’s logo on the screen.
For the iPhone 7, hold both the side volume button and the bottom volume button simultaneously until you see the Apple logo.
If you want to force restart your iPhone 6 or earlier, hit the home and side buttons until you see the Apple logo.
Once you see the Apple logo on the screen, your device is restarting. Plug your iPhone in again for 30 – 60 minutes.
If, after restarting your iPhone, it still does not charge, it may be time to contact Apple Support or contact Fix ‘N Repair for iPhone Repair Boston MA. The most common cause of iPhones not charging after following the above step is a malfunctioning charging port or dead battery.
After a quick charging port replacement or battery replacement at an Apple service center, your iPhone’s charging capabilities will be as good as new!
How Do I Fix “Accessory Not Supported” iPhone Symptoms?”
When using a non-Apple certified charger, your iPhone will display a message such as “Accessory Not Supported,” if the cable and adapter are not Apple-certified. Try these steps if you receive this message:
Check the charging port for debris.
Rebooting your iPhone
Using another charging accessory
Update to the latest iOS software
To find out more about troubleshooting an iPhone, iPad, or iPod that refuses to charge, contact a Fix ‘N Repair Tech Repair near you. Our trained technicians will identify charging problems and accurately pinpoint the cause, whether it be a hardware problem, such as a defective iPhone battery, the problem with the charging port, or a software issue.