Shoot me a Coffee. Actually don’t. Not in Starbucks.
Guns in Starbucks. Many of us would rather steer away from those holding a firearm by their side. Thus, Mr. Schultz is placed in a difficult position when presented with this issue.
As the CEO of any large firm, it can sometimes be awkward to do the right thing for your business. In spite of this, Mr. Schultz has done an excellent job in putting forward his perspective on “Guns in Starbucks.” He has made a “respectful request” to the patrons of the coffee shop to leave their guns at home when buying their iced lattés. The manner in which Mr. Schultz presented this to the media is to be commended. He put forth his point of view respectfully as a key leader of an influential company.
Further, for many of us, this circumstance represents an important occurrence and a chance for learning. If presented with a controversial or delicate issue when we are leading a large firm, it is of utmost importance to put forward the company’s standpoints in a meaningful and civil manner. For the most part, this will lead to an acceptance of the firm’s point of view, and gain a substantial amount of positive publicity.
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Article taken from: http://www.economist.com/blogs/democracyinamerica/2013/09/guns-and-coffee
Reflective Questions –
What is your opinion on Mr. Schultz’s approach to this issue? Would you have done things differently if you were the CEO of Starbucks? Leave a comment in the box below!
For more information on this particular issue, and to see how Mr. Schultz handled this issue extremely well, check out the video embedded below!